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WATER CONNECTION

1.  Attach the toilet hose to the 

T-valve and Sanctuary 5000.

2.  Attach the bidet hose  

to the T-valve and 
Sanctuary 5000.

3.  Connect the T-Valve to the 

water supply valve.

Bidet hose

Bidet hose

REMOTE INSTALLATION

1.  Drill two 6mm holes on the 

wall that line up with the 
remote bracket. 

2.  Install the wall anchors in the 

newly drilled holes. 

3.  Place the remote bracket over 

the wall anchors. 

4.  Use the provided screws to 

attach the remote control 
bracket to the wall. 

5.  Place the remote  

control on the bracket. 

Wall anchor

Remote Control 
Bracket

Remote Control

Screws

Summary of Contents for SANCTUARY 5000

Page 1: ...OWNER S MANUAL SANCTUARY 5000 ...

Page 2: ...9 Product Information 10 PRODUCT INSTALLATION Seat Installation 11 Water Connection 12 Remote Installation 13 Installing Replacing Battery Box 14 Testing 15 PRODUCT OPERATION How To Use 17 Maintenance 21 Specifications 23 Warnings Safety 24 Troubleshooting 30 WARRANTY Warranty 34 ...

Page 3: ...o stop any operations DRYER Press to activate the warm air dryer Press again to adjust the fan speed AIR TEMP WATER TEMP SEAT TEMP Press the corresponding buttons to adjust the temperature settings on each feature Low Blue Medium Purple High Red Press and hold the nozzle cleaning and dynamic stream buttons for 3 seconds to turn the automatic open function on off OPEN CLOSE LID Press to open or clo...

Page 4: ...ress during a wash to quickly alternate between hot and cold water This feature assists in stimulating bowel movements NIGHT LIGHT Press to turn the night light on off NOZZLE CLEAN Press to extend the nozzle for manual cleaning This feature can only be activated when the seat is not occupied WATER PRESSURE The water pressure starts off low Press the or buttons to adjust the water pressure accordin...

Page 5: ...d Side Buttons PARTS Intelligent Toilet Remote Control holder 1pc screw 2pc Wax Ring 1pc 2 Water Supply Hoses T Valve with conversion nut CR2030 Button Battery 2pc Required Tools Drill Dia 0 24in Marking Pen 0 91 0 98in Spanner model varies for different pipes Screwdriver Measuring Tape Silicone Gun Teflon Tape Knife ...

Page 6: ...e the accessories first then remove the unit from the top as shown in the diagrams above 2 Place the wax ring and toilet base and position the wax ring on the flange Remove the access covers and cap from the water inlet on the back of the toilet Align the toilet over the flange and bolts Carefully lower the toilet into the flange 3 Secure the toilet base Press down evenly on the toilet to set the ...

Page 7: ...Bidet hose Bidet hose REMOTE INSTALLATION 1 Drill two 6mm holes on the wall that line up with the remote bracket 2 Install the wall anchors in the newly drilled holes 3 Place the remote bracket over the wall anchors 4 Use the provided screws to attach the remote control bracket to the wall 5 Place the remote control on the bracket Wall anchor Remote Control Bracket Remote Control Screws ...

Page 8: ...attery box is water proof so please make sure all the screws are tightly secured to ensure that the box is perfectly sealed TESTING Testing the Water Flow 1 Open the water supply valve 2 Check each connection for leaks 3 If leaks occur turn off the water supply valve and re connect the leaking components Connecting Power 1 Plug in the power cord 2 Check to see if the power light is on If not push ...

Page 9: ...e on HOW TO USE Power on off Button Push the button to power on Push and hold the button to power off Press during a wash to stop all operations Auto Rear Wash Press the auto rear wash button When seated press the auto rear button to start a rear wash for 1 minute followed by the dryer function for 4 minutes If you press the button again during a wash it will skip to the dryer Auto Front Wash When...

Page 10: ...k button twice Seat raises Tap the kick button three times Seat and Lid will close and the toilet will flush HOW TO USE CONT Dryer Flush Press the Dryer button The warm air function is activated and a flush is performed Blackout Flush When the product is unplugged press the Power Stop button If the toilet is not flushing properly replace the battery Auto Flush When the seat sensor no longer detect...

Page 11: ...hold the nozzle Regular Maintenance Is Required To Ensure Normal Use Note Cut off the power and water supply before maintenance Direct water wash to the entire product is prohibited User Friendly Design 1 Slow closing lid seat Preserve your toilet s life and allows you to close the lid seat silently 2 Water purification Equipped with dedicated filter to ensure your bidet will only spray clean filt...

Page 12: ...imum Pressure 14 5 psi Maximum flowing speed 17L min 108 78 psi static state Toilet Flush consumption 1 58 gal Flush type Tornado flush Rough in Rough in 12in Nozzle Heating Type Instant Heating Rear wash water consumption 0 11 0 2 gal min 3 Levels when inlet water pressure is 29 psi Front wash water consumption 0 11 0 2 gal min 3 Levels when inlet water pressure is 29 psi Washing temp range OFF 8...

Page 13: ...oing so may lead to injury or fault in the product When the seat ring or the cover plate is damaged to avoid any harm be sure to pull off the power plug close the water source and contact your local distributor for replacement Risk of fire or electric shock For cleaning or maintenance of plastic parts do not use any harsh cleaning agents These include but are not limited to products such as concen...

Page 14: ...NT Read the following for proper battery usage 1 Properly install the battery according to its correct polarity 2 Remove the battery during long periods without use 3 Replace the battery before it reaches the end of its usage Failure to do so may result in interrupted control signals 4 Cover the battery with tape before disposal This will prevent battery fluid leaks that may cause fire and or othe...

Page 15: ... plug and close the angle valve to prevent water leakage Risk of water leakage and or property loss damage Avoid direct sunlight or heat Risk of product discoloration Do not supply electricity with an external switch ie connecting the universal part to a timer switch Run the risk of issues caused by improperly resetting the thermal breaker When the filter is being replaced be sure to close the wat...

Page 16: ...o Bidet by Bemis Support The cleaning function is not working normally Seat sensor malfunction Contact Bio Bidet by Bemis Support Remote Control Issue Diagnosis Solutions The stop key is flashing Low Battery Replace the battery Remote control is not working Check whether there is any water on the remote control Wipe off the remote TROUBLESHOOTING Experiencing Issues With Your Product If you experi...

Page 17: ...s we suggest you buy a pressure increasing valve The hose is bent Reconfigure the hose to a more smooth connection Flusher is not working Flush valve breakdown The inlet pipe must be straight Toilet Unit Soft Close Feature Issue Diagnosis Solutions The toilet seat toilet cover opens or closes too fast Slow close damper is not functioning Contact Bio Bidet by Bemis Support Kick Button is not functi...

Page 18: ...ication 4 Damage or loss resulting from sediment or other matters contained in your water system This warranty gives you specific legal rights For warranty service information please contact you dealer or Bio Bidet by Bemis Only the original purchaser may submit a claim under this warranty This warranty is our only warranty covering your product Repair or replacement as provided under this warrant...

Page 19: ...Technical Support Customer Service 7900 S Route 31 Crystal Lake IL 60014 T 847 458 2334 U S TOLL FREE 877 339 5214 bidets bemismfg com www toiletseats com Thank You ...

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