T R O U B L E S H O O T I N G
Solutions for Common Problems
If your EXPRESS 925 is not operating properly, please refer to the
outline below.
If you experience a problem with your unit that is not covered
in this outline please call, Monday to Friday, 8
AM
-6
PM EST
,
for assistance:
1-800-341-2288 U
SA
1-800-268-3994 C
ANADA
Problem
Possible Cause
Corrective Procedure
Unit not
receiving power
“Poor detection
range”
Erratic or frequent
alerts
Partial or no display
Plug not properly inserted
Fuse in power cord is
defective
Lighter socket not clean
and negatively grounded
Fuse or electrical wiring
for lighter socket defective
Antenna/lens opening
partially blocked
Radar signals unable to
pass through windshield
High concentration of
non-police “X” band sources
Dim or dark mode engaged
Reinsert plug and rotate
Replace with 1 amp
250 Volt 3
AG
fuse (see page 12)
Consult your dealer or a
professional mechanic
Consult your dealer or a
professional mechanic
Reposition unit with
unobstructed view of
road ahead and behind
Determine whether
your vehicle has a
“heated windshield”
known as Instaclear
®
or ElectriClear
®
, or
is covered with a
metallic sun screen
Use
CITY
mode
Review section in this
manual on
Performance
Verification
Disengage dim or
dark mode
20
