Service
26
Service Procedure
If your Pro300 ever needs service, please
follow these simple steps:
1
Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2
Call us at 1-800-341-2288. We may be
able to solve your problem over the phone.
If the problem requires that you send your
Pro300 to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose the following information with
your Pro300:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing.
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the Beltronics Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation.
If the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your Pro300 repaired
at the price quoted), your Pro300 will be
returned, without repair. Payment can be
made by check, money order, or credit card.
Ship Pro300 and Power Cord To:
BELTRONICS
Customer Service Department
Service Order Number ______________
5442 West Chester Road
West Chester, Ohio 45069
For your own protection, we recommend
that you ship your Pro300 postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of your
Pro300.
27
Warranty and Accessories
BELTRONICS One Year Limited Warranty
What this warranty covers:
BELTRONICS
warrants your Product against all defects in mate-
rials and workmanship.
For how long:
One (1) year from the date of the
original purchase.
What we will do:
BELTRONICS, at our discretion,
will either repair or replace your Product free of
charge.
What we will not do:
BELTRONICS will not pay
shipping charges that you incur for sending your
product to us.
What you must do to maintain this warranty:
Show original proof of purchase from an autho-
rized BELTRONICS dealer.
Warranty Exclusions:
Warranty does not apply to
your product under any of the following conditions:
1. The serial number has been removed or modified.
2. Your product has been subjected to misuse or
damage (including water damage, physical abuse,
and/or improper installation). 3. Your product has
been modified in any way. 4. You do not supply
original proof-of purchase or your receipt or proof-
of-purchase is from a non-authorized dealer or
internet auction site including E-bay, U-bid, or other
non-authorized seller or resellers. 5. You are not the
original purchaser of the radar detector from an
authorized dealer or did not receive it as a gift from
the original purchaser of the radar detector from an
authorized dealer.
To obtain service:
1. Contact BELTRONICS (1-800-
341-2288) to obtain a Return Authorization number.
2. Properly pack your product and include: your
name, complete return address, written description
of the problem with your product, daytime
telephone number, and a copy of the original
purchase receipt. 3. Label the outside of the
package clearly with your Return Authorization
number. Ship the product pre-paid (insured, for
your protection) to: Beltronics Inc, 5442 West
Chester Rd., West Chester, OH 45069.
LIMITATION OF WARRANTY:
EXCEPT AS
EXPRESSLY PROVIDED HEREIN, YOU ARE
ACQUIRING THE PRODUCT “AS IS” AND “WHERE
IS,” WITHOUT REPRESENTATION OR WARRANTY.
BELTRONICS SPECIFICALLY DISCLAIMS ANY
REPRESENTATION OR WARRANTY INCLUDING,
BUT NOT LIMITED TO THOSE CONCERNING
THE MERCHANTABILITY AND SUITABILITY OF
THE PRODUCT FOR A PARTICULAR PURPOSE.
BELTRONICS SHALL NOT BE LIABLE FOR
CONSEQUENTIAL, SPECIAL OR INCIDENTAL
DAMAGES INCLUDING, WITHOUT LIMITATION,
DAMAGES ARISING OUT OF THE USE, MISUSE OR
MOUNTING OF THE PRODUCT. The above
limitations or exclusions shall be limited to the
extent they violate the laws of any particular state.
BELTRONICS is not responsible for products lost
in shipment between the owner and our service
center.
Other legal rights:
This Warranty gives you
specific rights. You may have other legal rights,
which vary, from state to state.
BELTRONICS Extended Service Plan
BELTRONICS offers an optional extended
service plan. Contact BELTRONICS for
details (1-800-341-2288).
Accessories
The following accessories and replacement
parts are available for BEL Pro300:
Standard Coiled SmartCord
$29.95
Direct-wire SmartCord
$29.95
Detector Accessory Kit
$14.95
Zippered Travel Case
$14.95
Windshield Single Cup Mount
$14.95
Windshield Suction Cups Mount
$9.95
Visor Clip Mount
$7.95
See all of our products and accessories at
www.beltronicspro.com
Features, specifications and prices are
subject to change without notice.
