Question
Answer
Is it required to remove the hearing aids when
fully charged?
No.
Can I interrupt the charging of the hearing aids
and the hearing aid charger?
Yes.
Should I use up all battery power before char-
ging again?
No.
Why do my hearing aids not turn on auto-
matically, although they have been in the char-
ger for an extended period of time?
If you leave your hearing aids in the charger for more than
24 hours, the charger will go into standby mode and turn off
the power of the hearing aids. If the charger* runs out of
battery power, it will instruct the hearing aids to turn off to
save energy. When you remove the hearing aids from the
charger, they will not turn on automatically as normally.
Press the push button for 5 seconds to turn the hearing
aids on manually.
*: Premium charger only
Does the battery heat up when charging?
There is a slight temperature increase at the end of the
charging process.
Can I charge at low temperatures?
If the hearing aid temperature is below 0 °C (32 °F), it will
not charge immediately. Charging must take place
between 0 °C (32 °F) and 40 °C (104 °F).
46
Troubleshooting
