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User

Manual

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Summary of Contents for Volt

Page 1: ...User Manual ...

Page 2: ... changed my life for the better My hearing was so bad that I felt left out and didn t go out very much I hear sounds now that I haven t heard in years 1 Phyllis G ...

Page 3: ...ts entirety Your satisfaction with hearing aids will depend on the type and degree of your hearing loss and your expectations While no hearing aid will restore normal hearing we are here to help you make the most of your investment Frequent use of your aids will allow you to enjoy the full benefits of better hearing in your life 2 ...

Page 4: ...ready to provide assistance with any questions you may have Take advantage of our free one on one phone consultations 312 366 3899 Mon Fri 8 30 am 4 30 pm CST support MDHearingAid com 24 hours a day 7 days a week WE RE ALWAYS HERE FOR YOU 3 ...

Page 5: ...4 ...

Page 6: ...TABLE OF CONTENTS 5 ...

Page 7: ...rtTIP 16 Replacing Thin Tubing 17 Using High Volume Kit 18 Care and Cleaning 19 Program Selection 21 Using the Telephone 22 Troubleshooting 23 Protection Plan and 28 Replacement Parts Warranty and Repair 29 Return Policy 31 Warning to Hearing 33 Aid Dispensers Important Notice for 35 Prospective Users Notice of Cancellation 37 Technical Specifications 38 6 ...

Page 8: ...your convenience B High Volume Kit with Earhook 13PLUS Tubing and Closed ComfortTIP Requires customization see page 18 C Charger with USB Cord and Plug See page 12 for instructions D Cleaning Tool with Brush Magnet and Wire See page 19 for instructions PACKAGE CONTENTS 7 ...

Page 9: ...B A D Open ComfortTIP Earhook Closed ComfortTIP 13PLUS Tubing Magnet Brush Wire Thin Tubing Contents will vary depending on product ordered C 8 ...

Page 10: ...VOLT DIAGRAM Tubing Base Volume Dial on off switch Stabilizer Bar Hearing Aid Body Thin Tubing ComfortTIP Program Button Charging Light Microphones 9 ...

Page 11: ... Love being able to just punch a button and change the program to meet the environment I m in Not having to change the batteries is a big plus Marc B 10 ...

Page 12: ...ee Easy Steps for Using Your MDHearingAidVOLT Step 1 Charge VOLT Step 2 Place VOLT On Ear Step 3 Turn VOLT On QUICK START GUIDE Charging Port Threaded End Microphones VOLT comes assembled for your convenience 11 ...

Page 13: ...rged Light Off Not Charging STEP 1 CHARGE VOLT a Plug charger into standard outlet b Connect VOLT to USB cord Blue light will turn on c When fully charged blue light will turn green and VOLT is ready to use b a c On average a full charge lasts 18 22 hours symbol faces up 12 ...

Page 14: ... Thin Tubing should rest on top of ear comfortably next to glasses c Tuck Stabilizer Bar in outer bowl of ear It may be trimmed to suit the size of your ear b a c The MDHearingAidVOLT in final position STEP 2 PLACE VOLT ON YOUR EAR Prevent Tip from coming off in ear Always verify ComfortTIP is pushed all the way on Tubing before inserting Tip in ear 13 ...

Page 15: ...d past 0 until you feel a click IMPORTANT When VOLT is turned ON it will take a few seconds to begin amplifying sound Please raise the volume SLOWLY to avoid a sudden blast of sound WARNING Whistling may be heard if VOLT is turned ON but NOT positioned securely in your ear This is normal Once the ComfortTIP is properly inserted in your ear whistling will stop STEP 3 TURN VOLT ON 14 ...

Page 16: ...label Use for fitting right ear Left Thin Tubing blue label Use for fitting left ear 13PLUS Tubing Use this wider tube if you require higher volume or a custom tube length see page 18 REPLACING TIPS AND TUBING INITIAL ASSEMBLY Thin Open MAX OUTPUT Type of ComfortTIP Type of Tubing Closed Open 13PLUS Thin Closed 13PLUS TO INCREASE OUTPUT ComfortTIP and Tubing combinations which allow for more gain ...

Page 17: ...zer Bar Push Tip over the ridges on end of Tubing c IMPORTANT The end of the Tubing should be visible through the opening of the ComfortTIP Otherwise Tube may detach from Tip when removing VOLT from your ear If you are experiencing whistling at higher volumes remove Open ComfortTIP and replace with Closed ComfortTIP Vented End b a c Stabilizer Bar 16 ...

Page 18: ...se to detach b Attach new Tubing Gently turn Tubing Base clockwise onto VOLT Body or twist VOLT Body counter clockwise into Tubing Base c Make sure Tubing Base is flush with sides of VOLT Body when you are finished Please note The VOLT Body can be used for either the left or right ear Only Thin Tubing and ComfortTIPs are ear specific b a c 17 ...

Page 19: ...fortTIP with 13PLUS Tube attached into ear canal Place VOLT Body behind ear so Earhook rests on top of ear Mark a line on Tube ABOVE bottom of Earhook Cut Tube at marked line d Push cut end of 13PLUS Tube onto Earhook until it slides OVER the end of Earhook c a d b Mark Cut Here Overlap The High Volume Kit assembled 18 ...

Page 20: ...se Cleaning Tool Wire regularly 1 Turn Tubing Base counter clockwise to remove Or hold Tubing Base firm and twist VOLT Body clockwise to detach 2 Insert Wire through Tubing Base 3 Wipe end of wire clean 4 Repeat as necessary 5 Reattach Tubing to VOLT Body 2 3 19 ...

Page 21: ...aximum battery life charge VOLT until blue light turns green with each charge Store in a cool dry place when not in use such as a hearing aid dehumidifier Do not let your VOLT get wet Do not use hair spray or a hair dryer while wearing your VOLT Do not expose your VOLT to excess moisture or heat 20 ...

Page 22: ...ds One Beep 2 High Frequency High pitched sounds nature sounds or high octave music Two Beeps 3 Restaurant One on one conversations or reducing background noise in restaurants Three Beeps 4 Groups Small group three five people conversations in background noise Four Beeps PROGRAM SELECTION Program one is the default setting When VOLT is turned OFF it will reset to Program one 21 ...

Page 23: ...VOLT Use Program 1 one or 2 two when using the phone You may need to make slight adjustments to the volume of either your VOLT or phone If whistling occurs try different positions with the phone s audio output and VOLT microphone until you find what works best for you audio output microphone 22 ...

Page 24: ...ean Tubing Tip Use dehumidiﬁer Change Tubing Tip Clean ear canal For more detailed troubleshooting tips see the following pages ISSUE ACTION STEPS Feedback Whistling squealing Intermittent or distorted sound Weak or no sound TROUBLESHOOTING 23 ...

Page 25: ...aring aid dehumidifier overnight Lower the volume Turn VOLT OFF Charge until blue light turns green and turn VOLT back ON Check Tubing Tip for wax or debris that may be blocking sound Clean Tubing Tip Replace Tubing Tip if they appear worn For optimal performance ComfortTIP and Tubing should be replaced every three months Replacements and additional cleaning accessories can be ordered at www MDHea...

Page 26: ...using a Closed ComfortTIP If whistling occurs after trying a Closed ComfortTIP you might require more gain volume and should try the High Volume Kit see page 18 Clean any wax or debris from Tubing Tip and or ear canal Whistling will disappear when the condition is corrected Please note When an object hand hood person chair wall etc comes close to your ear while wearing hearing aids you may experie...

Page 27: ... a weak or no sound Make sure your MDHearingAidVOLT is turned ON Rotate Volume Dial on off control back and forth in case dust or lint has collected in the controls Make sure VOLT is fully charged Remove Tubing from VOLT Body and rotate Volume Dial to three If it whistles your VOLT is working and the Tubing Tip needs to be cleaned or replaced If you are still having difficulty please email us at s...

Page 28: ... I got my VOLTs wet sent them in for repair and had them back in five days Friendly prompt courteous knowledgeable and truly ready to listen and solve problems Daniel W 27 ...

Page 29: ...ncluded This service contract lasts for 1 one year from the date of purchase MDShield coverage must be purchased within your initial 90 days of ownership Tubing and ComfortTIP Replacement For OPTIMAL PERFORMANCE Tubing and ComfortTIP should be replaced every 3 three months Regular replacement keeps your VOLTs sounding and feeling like new PROTECTION PLAN REPLACEMENTS PARTS Visit www MDHearingAid c...

Page 30: ...hock damage from moisture or sweat excessive wax build up or tampering with the instrument all of which void the warranty with MDShield TM Protection Plan these are covered see page 28 If you require Warranty or Repair Service please contact us for a Return Merchandise Authorization RMA number repair costs if applicable and instructions For fastest service e mail support MDHearingAid com Or call 3...

Page 31: ...Packaging Guidelines Please use the following guidelines when mailing to our Repair Facility Do Send ONLY the VOLT Body Use a small padded envelope Write RMA number on the OUTSIDE of envelope DON T send Travel case Packing materials Charger or other accessories unless otherwise instructed 30 ...

Page 32: ...n requests prior to 21 days from date of invoice will incur a ten percent 10 Early Return Fee All products MUST include a Return Merchandise Authorization RMA number for proper processing Products returned without a RMA number will incur a twenty percent 20 No RMA Fee Please e mail support MDHearingAid com for a RMA number and specific return instructions We are available 24 hours a day 7 days a w...

Page 33: ...MI 48033 Contact customer support for a RMA number before mailing to this address We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice DAYS FROM INVOICE 1 20 21 45 46 AMOUNT REFUNDED with RMA w out RMA 90 80 100 80 No Refund No Refund 32 ...

Page 34: ...spective user has any of the following conditions Visible congenital or traumatic deformity of the ear History of active drainage from the ear within the previous 90 days History of sudden or rapidly progressive hearing loss within the previous 90 days Acute or chronic dizziness Pain or discomfort in the ear Unilateral hearing loss of sudden or recent onset within the previous 90 days Audiometric ...

Page 35: ...fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions In most cases infrequent use of a hearing aid does not permit a user to attain full benefit from it The ...

Page 36: ...d treated before the hearing aid is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or hearing aid...

Page 37: ...declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver without prior consultation by an ear specialist is not in your best health interest and its use is strongly discouraged Children with hearing loss This product is not for use by anyone under 18 years of age In addition to seeing a physician for a medical eval...

Page 38: ...L MERCHANDISE PERTAINING TO THIS TRANSACTION AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELED IF YOU CANCEL YOU MUST RETURN TO THE SELLER IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE TO CANCEL THIS TRANSACTION MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE OR SEND...

Page 39: ...TECHNICAL SPECIFICATIONS MAX OSPL90 125 dBSPL HF Average OSPL90 116 dBSPL HFA Full on gain 40 dBSPL THD 500 Hz 1 0 800 Hz 0 3 1600 Hz 0 7 EQUIV INPUT NOISE 20 dB 38 ...

Page 40: ...Printed in U S A 01 17 ...

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