Bella 10 CUP PROGRAMMABLE THERMAL, Instruction Manual, Page: 11 / 24

9
Limited TWO-YEAR Warranty
SENSIO Inc. hereby warrants that for a period of TWO YEARS from the date
of purchase, this product will be free from mechanical defects in material and
workmanship, and for 90 days in respect to non-mechanical parts. At its sole
discretion, SENSIO Inc. will either repair or replace the product found to be defective,
or issue a refund on the product during the warranty period.
The warranty is only valid for the original retail purchaser from the date of initial retail
purchase and is not transferable. Keep the original sales receipt, as proof of purchase is
required to obtain warranty validation. Retail stores selling this product do not have the
right to alter, modify, or in any way revise the terms and conditions of the warranty.
EXCLUSIONS:
The warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use of the product, use of improper voltage or current, improper
routine maintenance, use contrary to the operating instructions, disassembly, repair,
or alteration by anyone other than qualified SENSIO Inc. personnel. Also, the warranty
does not cover Acts of God such as fire, floods, hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for any incidental or consequential damages caused
by the breach of any express or implied warranty. Apart from the extent prohibited
by applicable law, any implied warranty of merchantability or fitness for a particular
purpose is limited in time to the duration of the warranty. Some states, provinces or
jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, and therefore, the
above exclusions or limitations may not apply to you. The warranty covers specific
legal rights which may vary by state, province and/or jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE:
You must contact Customer Service at our toll-free number: 1-866-832-4843.
A Customer Service Representative will attempt to resolve warranty issues over the
phone. If the Customer Service Representative is unable to resolve the problem, you will
be provided with a case number and asked to return the product to SENSIO Inc. Attach
a tag to the product that includes: your name, address, daytime contact telephone
number, case number, and description of the problem. Also, include a copy of the
original sales receipt. Carefully package the tagged product with the sales receipt,
and send it (with shipping and insurance prepaid) to SENSIO Inc.’s address. SENSIO
Inc. shall bear no responsibility or liability for the returned product while in transit to
SENSIO Inc.’s Customer Service Center.
SO-312564_14440_BELLA 10 cup Thermal carafe CM_Target_IM_R5.indd 9 2015-07-14 8:38 AM