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I can’t connect to the Internet wirelessly and my network name is not listed in 
Available Networks. 

1)

 

Verify that your Router is on and the front-panel light shows 
solid blue. 

2)

 

If you are far from the Router, you might try moving closer to 
see if you might have been out of range. 

3)

 

Using a computer attached to the Router via a network cable, 
visit 

http://router/

 and ensure that “Broadcast SSID” is ON. 

This setting is found on the “Channel and SSID” page. 

My wireless network performance is slow, inconsistent, suffers from weak 
signal, or I’m having difficulty maintaining a VPN connection. 

Wireless technology is radio-based, which means connectivity 
and the throughput performance between devices decreases 
when the distance between devices increases. Other factors that 
will cause signal degradation (metal is generally the worst 
culprit) are obstructions such as walls and metal appliances. 
Note also that connection speed may decrease as you move 
farther away from the Router. 

In order to determine if wireless issues are related to range, we 
suggest temporarily moving the computer within 10 feet from 
the Router if possible.

 

Changing the wireless channel—

Depending on local wireless traffic and 

interference, switching the wireless channel of your network can 
improve performance and reliability. See the section titled 
“Changing the Wireless Channel” for instructions on how to 
choose other channels. 

Limiting the wireless transmit rate

—Limiting the wireless transmit rate can 

help improve range and connection stability. Most wireless 
cards have the ability to limit the transmission rate. To change 
this property in Windows, go to the Windows Control Panel, 
open “Network Connections”, and double-click on your wireless 
card’s connection. In the properties dialog, select the 
“Configure” button on the “General” tab, then choose the 
“Advanced” tab and select the rate property. 

Summary of Contents for F9K1124

Page 1: ...rage Manager Guest Access Media Server by myTwonky Content Filtering by Norton Intellistream QoS IPv6 Configuration Getting to Know Your Router Front Panel Back Panel Technical Details Technical Featu...

Page 2: ...e the strength of your wireless signal How to Set It Up Connect Your AC1900 DB Router Turn off your modem by disconnecting its power supply Some modems have a battery backup this will need to be disco...

Page 3: ...showing service card can be obtained from Tested QIG 2011 07 14 pdf provided Can t find the card The default network name and password are also printed on the foot of the Router Use your computer tabl...

Page 4: ...ot load then try visiting http 192 168 2 1 to see the router homepage Click the Detect my connection button in green If you would rather set up the Router manually click the set it up manually link an...

Page 5: ...a username and password if your connection requires one Follow the on screen instructions provided Once your Router is online it will determine if there is a firmware update available and offer to ins...

Page 6: ...xisting devices to the new router much easier If you decide to change these settings then enter the new values and click Save and Continue Note The password must be at least 8 characters long If you c...

Page 7: ...Please take this opportunity to register your Router This will help technical support if there is a problem with your Router...

Page 8: ...Simply complete each of the required fields and click Complete Registration If you don t want to register right now click Register Later to proceed...

Page 9: ......

Page 10: ...ftware that is available for your Router such as the USB software to allow you to print through the Router s USB port If you wish to download and install any of these software programs simply click on...

Page 11: ...Within two minutes press the WPS button on your Router and hold for two seconds The WPS light small light above WPS button will blink blue while it listens for your Wi Fi device Once a connection is e...

Page 12: ...SelectConnection screen If the selected connection type requires additional information such as an ISP username and password the system will ask you for it At the next screen you will be invited to ch...

Page 13: ...k Save and Continue Note The password must be at least 8 characters long If you changed your network name and password make note of it on the service card located on the foot of the Router You will th...

Page 14: ...Click Great what s next Please take this opportunity to register your Router This will help technical support if there is a problem with your Router...

Page 15: ...ch of the required fields and click Complete Registration If you don t want to register right now click Register Later to proceed At the next screen you can download optional software that was bundled...

Page 16: ......

Page 17: ...gh the Router s USB port If you wish to download and install any of these software programs simply click on the button appropriate for your device When finished installing optional software click Than...

Page 18: ...y Configuring Your Router s Internet from the Dashboard To set up your ISP connection manually select ISP Connection Type from the list under the header WAN Settings Dynamic Connection Cable and fiber...

Page 19: ...A host name is generally not required Hit Save The Router will restart...

Page 20: ...ou re done You can surf the Internet If these steps do not work try restarting your modem and repeating the process If not we ll try a PPPoE connection next PPPoE Connection Some DSL customers require...

Page 21: ...Enter the username and password supplied by your Internet provider and click Save Ignore the other fields unless required by your ISP The Router will restart...

Page 22: ...ng your modem and repeating the process Connect Your Wireless Devices iOS Add iOS icon from welcome card iPhone iPad and iPod touch 1 Open the Settings app and select the Wi Fi menu item 2 Select your...

Page 23: ...assword Windows 7 add win7 icon from welcome card Your computer provides a menu of available wireless networks at the right end of the task bar 1 Left click on the icon that looks like signal strength...

Page 24: ...may notice the drive failing to come on or remaining on for a short time If your disk has an optional power supply please use it while the disk is attached to your Router Adding a Printer You can add...

Page 25: ...ed across your network Additional Capabilities Guest Access You can allow guests to use your Internet connection without joining your personal network The network name and password for the guest netwo...

Page 26: ...under which other devices will see your content Refresh Re scans your USB storage devices for media content Shared Drives Shows information about and status of each of your attached drives You can see...

Page 27: ...mit a request at safeweb norton com Content filtering may not work as intended if 1 You are connecting through a VPN router 2 You are routing traffic through a proxy server 3 You have previously visit...

Page 28: ...m Run a Speed Test In order for Intellistream to provide you the best media experience your Router needs to know what your approximate Internet speeds are Click Run a Speed Test and the test will begi...

Page 29: ...am QoS will only improve your uploading experience Refresh This will retest your Internet speed When you click Save your Router will save your changes Manual set This will let you set your approximate...

Page 30: ...When you click Save your Router will save your changes Intellistream is now enabled IPv6 Configuration...

Page 31: ...resent in current IP addresses Contact your ISP to inquire about their support for IPv6 Pass Through Devices connected to your Router can talk to each other using native IPv6 packets but information w...

Page 32: ...is shown by the light on the front Off The Router is not plugged into a power source Blinking Blue The Router is starting up Solid Blue The Router is connected to the Internet Blinking Amber The Rout...

Page 33: ...ction with the computer or other device Amber A connection was not created Back Panel R DIAGRAM FOR SHARE AND PLAY r_shareplay_back ai A Modem WAN Connector Connect your modem to this port using an Et...

Page 34: ...r house your Belkin Router uses Network Address Translation NAT technology allowing you to share a single IP address across your network SPI Firewall Your Router is equipped with a firewall that will...

Page 35: ...r higher Windows Vista or Windows 7 or Mac OS X v10 5 or above Minimum 1GHz processor and 512MB RAM 50MB of free hard drive space for installation Using Your Router Auto Update on Your Belkin Router T...

Page 36: ...Belkin support site Type your part number into the search box in the top right corner and look for Firmware in the title 2 Save the file to a location on your computer where you can get to it easily...

Page 37: ...om 7 Click the Choose File button toward the middle of the screen to search for the file you saved previously Note The firmware version in the image above is depicted as an example Your file name will...

Page 38: ......

Page 39: ...ion improperly Resetting the Router will restore the Router s normal operation while maintaining the programmed settings You can also restore the factory default settings by using the Reset button Use...

Page 40: ...d settings Setup steps 1 Open a web browser on the computer 2 In the address bar of the web browser type http router or http 192 168 2 1 3 Click on Restore Factory Defaults in the left hand column und...

Page 41: ...Internet wirelessly If the light on the front of the Router is solid blue then your Router is connected to the Internet You may not be connected to the Router s wireless network Please refer to Connec...

Page 42: ...it are obstructions such as walls and metal appliances Note also that connection speed may decrease as you move farther away from the Router In order to determine if wireless issues are related to ran...

Page 43: ...sly to your Router You will need to find the network settings on your client select the network name printed on the card from the list of available networks and enter the password when prompted to joi...

Page 44: ...he WiFi heading You should now be on the Security page 2 Under Security Mode select the 128 bit WEP option 3 You may type in a WEP key manually or generate one from a passphrase Type a phrase in the P...

Page 45: ...unplugging and re plugging the printer Please check that the USB connector is firmly plugged into the Router 2 To print to a printer attached to the Router your computer must have that printer s drive...

Page 46: ...support New Zealand http www belkin com au support Singapore 1800 622 1130 Europe http www belkin com uk support Belkin International Inc Limited 2 Year Product Warranty What this warranty covers Belk...

Page 47: ...m equipment modification or alteration How to get service To get service for your Belkin product you must take the following steps 1 Contact Belkin International Inc at 12045 E Waterfront Drive Playa...

Page 48: ...arranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST...

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