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Troubleshooting
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If you are using a Belkin 802.11g (125HSM) Router, or Belkin
802.11g (54g) router, “Belkin54g” is the default name.
If you are using a Belkin 802.11b Router, the default name should
be “WLAN”.
If you are using a Belkin Pre-N Router, the default name should
be “Belkin pre-N” followed by the serial number specific to that
Router. If you are NOT using a Belkin Router, please consult your
router manufacturer’s user manual for the default name.
The name of your wireless network appears in
“Available Networks”.
If the correct network name is listed in the “Available Networks”,
please follow the steps below to connect wirelessly:
•
Click on the correct network name in the “Available
Networks” to connect to the network.
•
If the network has security (encryption) enabled, you
will need to enter the network key. For more information
regarding security, see the page entitled: “Configuring your
Belkin Wireless Card to use Security” in this User Manual.
•
Within a few seconds, the tray icon in the lower right-hand
corner of your screen should turn green, indicating a
successful connection to the network.
If you are still unable to access the Internet after connecting to
the wireless network, please contact Belkin Technical Support.
The name of your wireless network DOES NOT appear in the
list of “Available Networks”.
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling on
each computer must be exactly the same in order for the Card to
connect to the wireless router or access point.
Note:
To check the SSID settings or look for an available network,
double-click the “Signal Indicator” icon to bring up the Belkin
Wireless Network Utility, then click on the “Available Networks”
tab. Click on the “Profiles” box if you do not see the network
you are trying to connect to and click “Add”. Then follow the
instructions in “Setting Wireless Network Profiles” of this manual.
For more information about setting up a SSID please reference
your router manufacturer’s user manual. If issues persist even at
close range, please contact Belkin Technical Support.