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Guarantee terms
The Equipment you have bought has been carefully selected by Belgacom and is covered by a two-year
warranty on spare parts and labor in the event of any material or manufacturing defect, unless otherwise
specified. The warranty shall be valid from the date on which the equipment is collected or delivered.
If you have any problems with the equipment, you should take it to a Teleboutique or to one of our
authorized agents, in its entirety and in its original packaging, or in packaging providing the same degree
of protection, together with the original receipt. The addresses for our Teleboutiques and authorized
agents are given in the Information Section of the White Pages.
Your equipment will be repaired or replaced free of charge, on presentation of the receipt, in the event of
any material or manufacturing defect.
Belgacom alone shall determine what repairs and/or replacements are necessary. The warranty on the
repaired or replaced equipment shall end on the date on which the original warranty on the purchased
equipment expires, but shall not be less than 3 months.
The warranty shall not apply:
- damage of any kind that does not predate the sale;
- any damage, faults or defects attributable to the Customer or to causes unrelated to the Equipment:
lightning, power surges, humidity, accidental damage, improper use or poor maintenance, failure to
comply with the instructions in the user manual, and force majeure;
- the repair or replacement of movable parts (cords, wires, plugs, aerials, etc.), consumables (cells,
batteries, paper, ink, etc.) needing regular replacement and the supply of cleaning products.
The warranty shall not apply:
- to any changes or repairs to the terminal Equipment undertaken by the Customer himself/herself or
through the services of persons not designated by Belgacom;
- if the Customer removes or tampers with the manufacturer's serial numbers and/or brand names on
the terminal Equipment.
Belgacom shall not be liable for any indirect or immaterial loss sustained by the Customer as a result of
the malfunctioning of the terminal Equipment, such as any loss of production, revenue or contracts.
The General Terms and Conditions for the Sale of Terminal Equipment can be obtained on request
from any Belgacom service available to the public or at www.belgacom.be
Belgacom SA under public law,
Bd. du Roi Albert II 27, B-1030 Brussels VAT BE 0202.239.951, Brussels Register of Legal Entities
G
UARANTEE
Livre du D6O.book Page 50 Lundi, 14. mars 2005 10:57 10
