FAQ
55
1/
I have no dialling tone after having installed my phone. How do I solve this problem?
Check that you have connected your phone using the supplied line cable and not the one from any previous
phone (they are often wired differently).
Check that you have fully charged the handset according to the instructions given for the phone.
Check that the aerial icon (radio link with the base station) is displayed. If the handset is not registered you may
need to register it (see p.27).
2/
Can the handset be left on the base all the time?
Yes there is no “memory effect”.The handset can be left on the base station for all current models using NiMh batteries.
3/
Will my phone lose all recorded data (phonebooks entries, recorded messages) in the case of a
general power cut?
No it will not.The data recorded in your phone is not deleted in the case of a general power failure or when
you unplug your base station or when you replace the batteries.
4/
Is it possible to write, read send or receive an SMS when the other handset is in communica-
tion (Belgacom Duo packs only)?
No it is not possible.
5/
What happens if I send an SMS to a fixed line with no SMS phone ?
The correspondent could receive a vocal message (SMS provider dependent).
6/
What is the destination box useful for ?
This is the number of a personal SMS box. It is a way to send an SMS to someone’s personal box instead of
sending it to the default box, which is a kind of common box. If you send an SMS without specifying an SMS box
number (destination box), then the SMS will be sent to the default box if the receiver’s phone deals with multi-
boxes features (provider dependent).
FAQ
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