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25 / EN

Washing Machine / User’s Manual

Colour of the clothes faded. (**)

• Excessive laundry was loaded in. >>>Do not load the 

machine in excess.

• Detergent in use is damp.  >>> Keep detergents closed in 

an environment free of humidity and do not expose them 

to excessive temperatures.

• A higher temperature is selected. >>>Select the proper 

programme and temperature according to the type and 

soiling degree of the laundry.

It does not rinse well.

• The amount, brand and storage conditions of the detergent 

used are inappropriate. >>>Use a detergent appropriate 

for the washing machine and your laundry. Keep 

detergents closed in an environment free of humidity and 

do not expose them to excessive temperatures.

• Detergent is put in the wrong compartment. >>>If 

detergent is put in the prewash compartment although 

prewash cycle is not selected, machine can take this 

detergent during rinsing or softener step. Put the detergent 

in the correct compartment.

• Pump filter is clogged. >>>Check the filter.

• Drain hose is folded. >>>Check the drain hose.

Laundry became stiff after washing. (**)

• Insufficient amount of detergent is used. >>>Using 

insufficient amount of detergent for the water hardness 

can cause the laundry to become stiff in time. Use 

appropriate amount of detergent according to the water 

hardness.

• Detergent is put in the wrong compartment. >>>If 

detergent is put in the prewash compartment although 

prewash cycle is not selected, machine can take this 

detergent during rinsing or softener step. Put the detergent 

in the correct compartment.

• Detergent might be mixed with the softener. >>>Do not 

mix the softener with detergent. Wash and clean the 

dispenser with hot water.

Laundry does not smell like the softener. (**)

• Detergent is put in the wrong compartment. >>>If 

detergent is put in the prewash compartment although 

prewash cycle is not selected, machine can take this 

detergent during rinsing or softener step. Wash and clean 

the dispenser with hot water. Put the detergent in the 

correct compartment.

• Detergent might be mixed with the softener. >>>Do not 

mix the softener with detergent. Wash and clean the 

dispenser with hot water.

Detergent residue in the detergent drawer. (**)

• Detergent is put in wet drawer. >>>Dry the detergent 

drawer before putting in detergent.

• Detergent has gotten damp. >>>Keep detergents closed in 

an environment free of humidity and do not expose them to 

excessive temperatures.

• Water pressure is low. >>>Check the water pressure.

• The detergent in the main wash compartment got wet 

while taking in the prewash water. Holes of the detergent 

compartment are blocked. >>>Check the holes and clean 

if they are clogged.

• There is a problem with the detergent drawer valves. 

>>>Call the Authorised Service Agent.

• Detergent might be mixed with the softener. >>>Do not 

mix the softener with detergent. Wash and clean the 

dispenser with hot water.

• Regular drum cleaning is not applied. >>>Clean the drum 

regularly. For this, please see 4.4.2.

Too much foam forms in the machine. (**)

• Improper detergents for the washing machine are being 

used. >>>Use detergents appropriate for the washing 

machine.

• Excessive amount of detergent is used. >>>Use only 

sufficient amount of detergent.

• Detergent was stored under improper conditions. >>>Store 

detergent in a closed and dry location. Do not store in 

excessively hot places.

• Some meshed laundry such as tulle may foam too much 

because of their texture. >>>Use smaller amounts of 

detergent for this type of item.

• Detergent is put in the wrong compartment. >>>Put the 

detergent in the correct compartment.

• Softener is being taken early. >>>There may be problem in 

the valves or in the detergent dispenser. Call the Authorised 

Service Agent.

Foam is overflowing from the detergent drawer.

• Too much detergent is used. >>>Mix 1 tablespoonful 

softener and ½ l water and pour into the main wash 

compartment of the detergent drawer. >>>Put detergent 

into the machine suitable for the programmes and 

maximum loads indicated in the “Programme and 

consumption table”. When you use additional chemicals 

(stain removers, bleachs and etc), reduce the amount of 

detergent.

Laundry remains wet at the end of the programme. 

(*)

• Excessive foam might have occurred and automatic foam 

absorption system might have been activated due to too 

much detergent usage. >>>Use recommended amount 

of detergent.

(*) Machine does not switch to spinning step 

when the laundry is not evenly distributed 

in the drum to prevent any damage to the 

machine and to its surrounding environment. 

Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean 

the drum regularly. See 4.4.2

A

 CAUTION!

•  If you cannot eliminate the problem 

although you follow the instructions in 

this section, consult your dealer or the 

Authorised Service Agent. Never try to 

repair a nonfunctional product yourself.

Summary of Contents for WTG941B2W

Page 1: ...2820526926_EN 30 05 18 14 50 Washing Machine User Manual WTG941B2W EN Document Number ...

Page 2: ...future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk com Explanation of symbols used throughout this User Manual C Important information or useful hints about usage A Warning for hazardous situations with r...

Page 3: ...uring washing operation keep the children away from the loading door of the product to prevent them touching it This section includes security instructions which may help prevent the injuries and material damage risks All kinds of warranties shall be invalid if these instructions are not observed 1 1 Life and property safety A CAUTION Never place the product on a carpet covered floor Electrical pa...

Page 4: ...aterials in a safe place away from reach of the children Electrical products are dangerous for the children Keep the children away from the product when it is in use Do not allow them to play with the product Use child lock to prevent children from intervening with the product A CAUTION Do not forget to close the loading door when leaving the room where the product is located Store all detergents ...

Page 5: ...product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling Do not dispose of the waste product with normal domestic and other wastes at the end of its service life Take it to the collection center for the recycling of electrical and electronic equipment Please consult your local authorities to learn about these collection centers Complian...

Page 6: ...time of the standard 40 C cotton programme at partial load min 185 Duration of the left on mode min N A Airborne acoustical noise emissions washing spinning dB 53 76 Built in No Height cm 84 Width cm 60 Depth cm 64 Net weight 4 kg 71 Single Water inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 928 1 Energy Consumption based ...

Page 7: ...ct next to the edge or on a platform Do not place heat sources such as Hobs Irons Ovens etc on the washing machine and do not use them on the product 4 1 2 Removing packaging reinforcement Tilt the machine backwards to remove the packaging reinforcement Remove the packaging reinforcement by pulling the ribbon Do not make this operation alone by yourself 4 1 3 Removing the transportation locks 1 Lo...

Page 8: ...und water discharge becomes more difficult and the laundry may come out excessively wet Therefore follow the heights described in the figure To prevent the waste water to go back into the machine again and to ensure easy drainage do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should n...

Page 9: ...itable for your socket then the plug should be cut off and an appropriate plug fitted Destroy the old plug which is cut off as a plug with a bared cord could cause a shock hazard if inserted into a socket elsewhere in the house The moulded plug on this appliance incorporates a 13A fuse Should the fuse need to be replaced an ASTA approved BS1362 fuse of the same rating must be used Do not forget to...

Page 10: ... Remove the metal pieces or wash the clothes by putting them in a laundry bag or pillow case Take out all substances in the pockets such as coins pens and paper clips and turn pockets inside out and brush Such objects may damage the product or cause noise problem Put small size clothes such as infant s socks and nylon stockings in a laundry bag or pillow case Place curtains in without compressing ...

Page 11: ...ramme and consumption table When overloaded machine s washing performance will drop Moreover noise and vibration problems may occur 4 2 6 Using detergent and softener C INFORMATION When using detergent softener starch fabric dye bleacher and decolorant descaling agents read the manufacturer s instructions written on the package and follow the dosages specified Use measuring cup if available 1 3 2 ...

Page 12: ...h detergent compartment during first water intake If your machine contains a liquid detergent cup fill the detergent into this cup before starting the programme If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet put it directly into the drum before washing Put tablet detergents into the main wash compartment compartment nr 2 or directly into the drum before wash...

Page 13: ...ed for whites can be used at dosages recommended for normally soiled clothes Powder and liquid detergents recommended for colors can be used at dosages recommended for normally soiled clothes Detergents which do not contain bleach should be used Liquid detergents suitable for colors and dark colors can be used at dosages recommended for normally soiled clothes Prefer liquid detergents produced for...

Page 14: ...tips for efficient washing 1 Select the programme suitable for the type quantity and soiling degree of the laundry in accordance with the Programme and consumption table and the temperature table below 2 Select the desired programme with the Programme Selection knob EN 2 Auxiliary functions Programme Max Load kg Water Consumption l Energy Consumption kWh Max Speed Prewash Fast Extra Rinse Selectab...

Page 15: ...but effective washing performance is ensured with intense washing movements If the quick wash function is not selected superior washing and rinsing performance is ensured for your heavily soiled laundry Synthetics You can wash your laundry such as shirts blouses synthetic cotton blended fabrics etc in this programme The programme duration gets notable shorter and washing with high performance is e...

Page 16: ...d detergent or woolen shampoo for dark coloured laundry Do not wash your delicate clothes containing wool or etc Mixed Fabrics Use to wash your cotton and synthetic clothes together without sorting them Shirts This programme is used to wash the shirts made from cotton synthetic and synthetic blended fabrics altogether It reduces wrinkles When the quick wash function is selected the Pre treatment a...

Page 17: ...emove the water on the garment of drain the water in the machine Before selecting this programme select the desired spin speed and press Start Pause button First the machine will drain the water inside of it Then it will spin the laundry with the set spin speed and drain the water coming out of them If you wish to drain only the water without spinning your laundry select the Pump Spin programme an...

Page 18: ... Prewash A Prewash is only worthwhile for heavily soiled laundry Not using the Prewash will save energy water detergent and time C INFORMATION Prewash without detergent is recommended for tulle and curtains Fast When this function is selected the durations of the relevant programmes get shorter by 50 Thanks to the optimised washing steps high mechanic activity and optimum water consumption high wa...

Page 19: ...the Delayed Start function the startup of the programme may be delayed up to 19 hours Delayed start time can be increased by increments of 1 hour C INFORMATION Do not use liquid detergents when you set Delayed Start There is the risk of staining of the clothes 1 Open the loading door place the laundry and put detergent etc 2 Select the washing programme temperature spin speed and if required the a...

Page 20: ... obliged to open the Loading Door while the Loading Door light is off you must cancel the current programme See Cancelling the programme 4 3 15 Changing the selections after programme has started Switching the machine to pause mode Press the Start Pause button to switch the machine to pause mode while a programme is running The light of the step which the machine is in starts flashing in the Progr...

Page 21: ...nge Please check the correctness of your selections before starting the programme If necessary please make your settings again This is not an error 4 4 Maintenance and cleaning Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals 4 4 1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals every 4 5 washing...

Page 22: ...of the water intake hoses together with the gaskets and clean thoroughly under running water 4 Replace the seals and filters carefully and tighten their nuts by hand 4 4 5 Draining remaining water and cleaning the pump filter The filter system in your machine prevents solid items such as buttons coins and fabric fibers clogging the pump impeller during discharge of washing water Thus the water wil...

Page 23: ...machine Some water might have remained in the product due to the quality control processes in the production This is not a failure water is not harmful to the machine The machine enters standby mode after the programme starts or it does not take in water Tap is turned off Turn on the taps Water inlet hose is bent Flatten the hose Water inlet filter is clogged Clean the filter Loading door may be o...

Page 24: ...t countdown There might be unbalanced load in the machine Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum Machine does not switch to spinning step There might be unbalanced load in the machine Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum The mac...

Page 25: ...ents closed in an environment free of humidity and do not expose them to excessive temperatures Water pressure is low Check the water pressure The detergent in the main wash compartment got wet while taking in the prewash water Holes of the detergent compartment are blocked Check the holes and clean if they are clogged There is a problem with the detergent drawer valves Call the Authorised Service...

Page 26: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Page 27: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Page 28: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Page 29: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...

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