34 / EN
Washer-Dryer / User’s Manual
Machine does not switch to spinning step. (*)
• Laundry is unbalanced in the machine. >>> Automatic
unbalanced load detection system might be activated due to
the unbalanced distribution of the laundry in the drum.
• The machine will not spin if water is not drained completely.
>>> Check the filter and the draining hose.
• Excessive foam has occurred and automatic foam absorption
system has been activated due to too much detergent usage.
>>> Use recommended amount of detergent.
Washing performance is poor: Laundry turns grey.
(**)
• Insufficient amount of detergent has been used over a long
period of time. >>> Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing has been performed at low temperatures for a long
time. >>> Select the proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used with hard water. >>>
Using insufficient amount of detergent with hard water causes
the soil to accumulate on the clothes over time and turns them
grey. It is difficult to eliminate greying once it happens. Use
the recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive amount of detergent has been used. >>> Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>> Use
recommended amount of detergent appropriate for the laundry.
• Excessive laundry is loaded in. >>> Do not load the machine in
excess. Load with amounts recommended in the "Programme
and consumption table".
• Wrong programme and temperature were selected. >>>
Select the proper programme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>> Use original detergent
appropriate for the machine.
• Detergent is put in the wrong compartment. >>> Put the
detergent in the correct compartment. Do not mix the bleaching
agent and the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>> Clean the drum
regularly. For this, please see 6.2.
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a result
of continuous washing at lower temperatures and/or in short
programmes. >>> Leave the detergent drawer as well as the
loading door of the machine ajar after each washing. Thus, a
humid environment favorable for bacteria cannot occur in the
machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do not load the machine
in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them to
excessive temperatures.
• A higher temperature is selected. >>> Select the proper
programme and temperature according to the type and soiling
level of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage conditions of the detergent
used are inappropriate. >>> Use a detergent appropriate for
the washing machine and your laundry. Keep detergents closed
in an environment free of humidity and do not expose them to
excessive temperatures.
• Detergent is put in the wrong compartment. >>> If detergent
is put in the prewash compartment although prewash cycle is
not selected, machine can take this detergent during rinsing or
softener steps. Put the detergent in the correct compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used. >>> Using insufficient
amount of detergent for the water hardness can cause the
laundry to become stiff in time. Use appropriate amount of
detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>> If detergent
is put in the prewash compartment although prewash cycle is
not selected, machine can take this detergent during rinsing or
softener steps. Put the detergent in the correct compartment.
• Detergent was mixed with the softener. >>> Do not mix the
softener with detergent. Wash and clean the drawer with hot
water.
Laundry does not smell like the softener. (**)
• Detergent is put in the wrong compartment. >>> If detergent
is put in the prewash compartment although prewash cycle is
not selected, machine can take this detergent during rinsing or
softener steps. Wash and clean the drawer with hot water. Put
the detergent in the correct compartment.
• Detergent was mixed with the softener. >>> Do not mix the
softener with detergent. Wash and clean the drawer with hot
water.
