20 /23 EN
Refrigerator / User Guide
Troubleshooting
The temperature in the cooler or the freezer is too high.
•
The cooler compartment temperature is set to a very high degree. >>>
Temperature setting of the cooler compartment has an effect on the
temperature in the freezer compartment. Wait until the temperature of
relevant parts reach the sufficient level by changing the temperature of
cooler or freezer compartments.
•
The doors were opened frequently or kept open for long periods. >>> Do
not open the doors too frequently.
•
The door may be ajar. >>> Fully close the door.
•
The product may have been recently plugged in or a new food item is
placed inside. >>> This is normal. The product will take longer to reach the
set temperature when recently plugged in or a new food item is placed
inside.
•
Large quantities of hot food may have been recently placed into the
product. >>> Do not place hot food into the product.
Shaking or noise.
•
The ground is not level or durable. >>> If the product is shaking when
moved slowly, adjust the stands to balance the product. Also make sure the
ground is sufficiently durable to bear the product.
•
Any items placed on the product may cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid flowing, spraying etc.
•
The product’s operating principles involve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing coming from the product.
•
The product uses a fan for the cooling process. This is normal and not a
malfunction.
There is condensation on the product's internal walls.
•
Hot or humid weather will increase icing and condensation. This is normal
and not a malfunction.
•
The doors were opened frequently or kept open for long periods. >>> Do
not open the doors too frequently; if open, close the door.
•
The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
•
The ambient weather may be humid, this is quite normal in humid weather.
>>> The condensation will dissipate when the humidity is reduced.
