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Washer-Dryer / User’s Manual

5.21.1 HomeWhiz Setup

Your product and the HomeWhiz app

must be connected for the app to run. To

establish this connection, please follow

the steps below for setup both on your

product and on the HomeWhiz App.

• If you are adding an appliance for the first

time, tap “Add/Remove Appliance” on the

HomeWhiz App. Then tap “Tap here to

setup new appliance”. Follow the steps

below as well as the instructions on the

HomeWhiz App to complete the setup.

• To start the setup process, make sure that your

machine is switched off. Press and hold the

Temperature button and the Remote Control

Function button simultaneously for 3 seconds to

switch your machine to HomeWhiz setup mode.

• While the device is in HomeWhiz setup mode,

you will see an animation on the display,

and the Bluetooth icon will flash until the

machine is paired with your smart device.

In this mode, only the programme button

is enabled. Other buttons are disabled.

• On the screen of the app, select the

desired washing machine and tap Next.

• Follow on-screen instructions until the

HomeWhiz app asks you about the product

you wish to connect to your smart device.

• Return to the HomeWhiz app and wait until

the setup is complete. Once the setup is

complete, give your washing machine a name.

You can now tap the screen to see the product

you have added to the HomeWhiz App.

INFORMATION

• If you cannot complete the setup

successfully in 5 minutes, the washing

machine will switch off automatically. In this

case, you will have to start over the setup

procedure. If the problem persists, please

contact the Authorised Service Agent.

• You can use your washing machine with

more than one smart device. To do this,

download the HomeWhiz app on the other

smart device as well. After launching the

app, you will need to sign in to your account

you have previously created and paired with

your washing machine. Otherwise, please

read “Setting up a washing machine that

is connected to someone else’s account”.

WARNING!

• For HomeWhiz setup, your smart device must

be connected to internet. Otherwise, the

HomeWhiz App will not let you complete the

setup process successfully. If you are having

problems with your internet connection,

please contact your internet service provider.

INFORMATION

• The HomeWhiz application may ask you

to enter the product number stated on

the label of the product. Product label is

found on the inner side of the product door.

Product number is written on this label.

Summary of Contents for HTV9746XMG

Page 1: ...Washer Dryer User Manual HTV9746XMG 2820528499_EN 20 05 20 14 07 Document Number ...

Page 2: ...life and property A PRECAUTION Precautions that need to be taken C INFORMATION Important information or useful hints about usage Read user manual Packaging materials of the product are manufactured from recyclable materials in accordance with regulations Do not dispose of the Packaging materials together with the domestic or other wastes Take them to the packaging material collection points design...

Page 3: ... your product C INFORMATION Always have the installation procedures carried out by authorised persons The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons 1 1 1 Electrical safety B DANGER If the product has a failure it should not be operated unless it is repaired by the Authorised Service Agent There is risk of electric shock Nev...

Page 4: ...tergents softeners and supplements suitable for washing machines only C INFORMATION Do not install or leave the product in places where it might be exposed to outdoor conditions Do not play with control elements of the product If a non self resetting thermal cut out is required in order to comply with the standard then the instructions for appliances incorporating a non self resetting thermal cuto...

Page 5: ...n or power failure the laundry in the machine might be hot Be careful A CAUTION Do not stop the machine before the drying programme is completed If you have to do so remove all laundry place it at an appropriate place and wait for it to cool down Your product is designed to work at temperatures between 0 C and 35 C Ambient temperatures between 15 C and 25 C are suitable for your product Do not let...

Page 6: ...ate clothes Otherwise woollen clothes may shrink and other delicate clothes might get damaged Check the symbols on the label of the clothes before washing and drying 1 2 Intended use C INFORMATION This product has been designed for domestic use It is not suitable for commercial use and it must not be used out of its intended use The product must be used to wash rinse and dry only the textile produ...

Page 7: ...nufactured with high quality parts and materials which can be reused and are suitable for recycling Therefore do not dispose of the product with normal domestic waste at the end of its service life Take it to a collection point for the recycling of electrical and electronic equipment Please consult your local authorities to learn about the nearest collection point Help protect the environment and ...

Page 8: ...ischarge hose Transit bolts Mains water inlet hose Liquid detergent container User manual Plastic plug group C INFORMATION Figures in this manual are schematic and may not match the product exactly This may be supplied with the machine depending on the model of your product ...

Page 9: ... name HTV9746XMG Maximum spin speed rpm 1400 Washing capacity cotton kg 9 Drying capacity cotton kg 5 Built in No Height cm 84 Width cm 60 Depth cm 59 Single Water inlet Double Water inlet Available Electrical input V Hz 220 240 V 50Hz Total current A 10 Total power W 1950 2300 Main model code 1420 ...

Page 10: ...tion location Place the product on a solid and level floor Do not place it onto a carpet with high pile or other similar surfaces Do not place the product close to the edge if the floor contains steps Do not also place the product on a platform Do not place the product on the power cable Do not install the product in environments where the temperature falls below 0 ºC See Warnings for Drying Leavi...

Page 11: ...e special hose supplied with the product to the water inlet on the product A CAUTION Ensure that the cold water connection is made correctly when installing the product Otherwise your laundry will come out hot at the end of the washing process and wear out 1 2 3 2 Tighten the hose nuts securely by hand Never use a tool when tightening the nuts 1 2 3 3 Open the taps completely after making the hose...

Page 12: ...p as not to come off and leak 3 6 Adjusting the feet A CAUTION Adjust feet so that the product will be balanced in the location it will be used Balance the machine by adjusting the feet Check for any play by pressing the product from upper diagonal edges Otherwise the product may move from its place and cause crushing noise and vibration problems Do not use any tools to loosen the lock nuts Otherw...

Page 13: ...soiling and the suitable water temperature Always obey the instructions given on the garment tags 4 2 Preparing the laundry for washing Underwire bras and clothes with metal pieces such as buckles or buttons damage the machine Remove the metal pieces or wash such clothes after putting them in a cotton laundry bag or cotton pillow case Moreover this type of clothes may overheat during the drying pr...

Page 14: ...nt than the recommended on the detergent packaging 4 4 First use Before starting to use the product make sure that all preparations are made in accordance with the Important safety and environment instructions and the instructions in the Installation section To prepare the product for washing laundry perform first operation in Drum Cleaning programme If this programme is not available on your mach...

Page 15: ...nt bag or dispensing ball Place the detergent bag or the dispensing ball directly among the laundry in the machine Remove them after drying If you are using liquid detergent do not forget to place the liquid detergent container into the main wash compartment compartment no 2 When the machine is in Drying step do not add any washing chemicals Liquid detergent Softener etc 4 7 3 Choosing the deterge...

Page 16: ... a special liquid detergent container put the gel detergent into the main wash detergent compartment during first water intake If your machine contains a liquid detergent container fill the detergent into this container before starting the programme If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet put it directly into the drum before washing Put tablet deterge...

Page 17: ...owder and liquid detergents recommended for coloured laundry can be used at dosages recommended for heavily soiled clothes It is recommended to use powder detergents to clean clay and soil stains and the stains that are sensitive to bleaches Detergents which do not contain bleach should be used Liquid detergents suitable for colours and dark colours can be used at dosages recommended for heavily s...

Page 18: ...h as blankets coats curtains etc Not recommended It is not appropriate to dry bulky laundry in the washer Dry them by hanging them or laying them flat Not recommended It is not appropriate to dry bulky laundry in the washer Dry them by hanging them or laying them flat Not recommended It is not appropriate to dry bulky laundry in the washer Dry them by hanging them or laying them flat Not recommend...

Page 19: ...gramme 1 In accordance with the Programme and consumption table select a suitable programme for the amount and soiling level of the laundry 2 Select the desired programme with the Programme Selection knob C INFORMATION Programmes are limited to the highest spin speed appropriate for that particular type of fabric When selecting a programme always consider the type of fabric colour soiling level an...

Page 20: ...he programme will end on the display of the machine If you don t want drying to take place after the programme you have selected press and hold the Drying auxiliary function button until the Drying light turns off Woollens Hand Wash Use this programme to wash your woolen clothes Select the appropriate temperature complying with the tag of your clothes Your laundry will be washed with very delicate...

Page 21: ...you don t want drying to take place after the programme you have selected press and hold the Drying auxiliary function button until the Drying light turns off Down Wear Use this programme to wash down coats vests jackets etc that bear a machine washable tag Thanks to special spin profiles it is ensured that water reaches the air gaps between feathers Downloaded Program This is a special programme ...

Page 22: ...g auxiliary function button until the Drying light turns off Lingerie You can use this programme to wash delicate garments that are suitable for hand wash and delicate women s underwear Small amount of garments must be washed in a washing net Hooks buttons etc must be done up and zips must be zipped up Towel Use this program to wash durable cotton laundry such as towels Load the towels into the ma...

Page 23: ...ess the Spin Speed adjustment button in programmes where the spin speed is not allowed the spin speed setting will not change and you will hear a warning You can also change the spin speed after the washing cycle has started After the washing cycle has ended you can press the spin speed adjustment button to select a spin speed However you need to do this before the spinning step begins 5 7 2 Auxil...

Page 24: ...an be loaded is 4 kg For dry wright of laundry see Section 4 Step 4 5 5 9 Washing and drying programmes A CAUTION During the drying programme the machine automatically removes the lints coming from the clothes The machine uses water in the drying step For this reason water tap of the machine should be open also in the drying programmes 5 kg Wash Dry Use this programme to wash cotton laundry of up ...

Page 25: ... 90 40 9 88 0 97 1400 Cold 90 Cottons Eco 60 9 60 1 20 1400 Cold 60 Synthetics 60 3 60 1 35 1200 Cold 60 40 3 58 0 85 1200 Cold 60 Xpress Super Xpress 90 9 68 2 20 1400 Cold 90 60 9 68 1 20 1400 Cold 90 30 9 68 0 20 1400 Cold 90 Xpress Super Xpress Fast 30 2 40 0 15 1400 Cold 90 Woollens Hand Wash 40 1 5 55 0 50 1200 Cold 40 Down Wear 60 2 75 1 30 1000 Cold 60 Shirts 60 3 63 1 23 800 Cold 60 Drum ...

Page 26: ...ramme The duration will be corrected automatically right after the washing programme has started Auxiliary function selection modes can be changed by the manufacturing company New selection models may be added or the existing ones may be removed Spin speed of your machine may vary depending on the programme the spin speed cannot exceed the maximum spin speed of your machine Programme and consumpti...

Page 27: ...on C INFORMATION If the selected wetness level Iron Dry Cupboard Dry Cupboard Extra Dry cannot be reached at the end of the drying programme your machine will automatically extent the programme duration The programme will take longer If Timed Drying is selected the programme will end at the end of the drying time even if the laundry is not dry If during the drying programme the selected wetness le...

Page 28: ...side and abort the programme Anti Crease If you press and hold the spin selection button for 3 seconds this function will be selected and the programme follow up light of the relevant programme will turn on When this function is selected it aerates the laundry for up to 8 hours at the end of the programme to prevent creasing You can cancel the programme and take your laundry out at any time during...

Page 29: ...until the drying level reaches the Cupboard Dry step 5 12 3 Extra Dry Drying continues until the drying level reaches the Cupboard Extra Dry step C INFORMATION The dryness level might change depending on the mix of laundry type of material amount and wetness level of the laundry Do not use the machine to dry laundry that contains lace tulle bling beads paillette wire etc or laundry with high silk ...

Page 30: ... door press the programme start pause button to switch the machine to pause mode At the end of the countdown End Time indicator turns off washing cycle starts and the time of the selected programme appears on the display When End Time is selected the time displayed on the screen consists of the end time plus the duration of the selected programme 5 15 Starting the programme 1 Press the Start Pause...

Page 31: ...when you press the Start Pause button the panel will warn you that the door is closed 5 17 2 Switching the machine to pause mode Press the Start Pause button to switch the machine to pause mode 5 17 3 Changing the programme selection after the programme has started If Child Lock is not enabled you can change programme while the current one is running This will cancel the current programme C INFORM...

Page 32: ...e If necessary make adjustments again This is not an error 5 21 HomeWhiz and the Remote Control Function HomeWhiz allows you to use your smart device to control your washing machine and get information about it Thanks to the HomeWhiz application you can use your smart device to carry out some procedures you can also do on the machine Plus you can use some features only with the HomeWhiz function T...

Page 33: ... your smart device Return to the HomeWhiz app and wait until the setup is complete Once the setup is complete give your washing machine a name You can now tap the screen to see the product you have added to the HomeWhiz App C INFORMATION If you cannot complete the setup successfully in 5 minutes the washing machine will switch off automatically In this case you will have to start over the setup pr...

Page 34: ... can select the Remote Control function If the Remote Control function cannot be selected check the connection status If the connection fails repeat the initial set up settings on the appliance For safety reasons the product s door will remain locked while the Remote Control function is enabled independently of the operating mode If you want to open the door of the product you will need to turn th...

Page 35: ...is cleaned at regular intervals 6 1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals every 4 5 washing cycles as shown below in order to prevent accumulation of powder detergent in time 1 Remove the siphon by lifting it from behind as shown in the picture After performing the below mentioned cleaning procedures replace the siphon back to its seating and push its front ...

Page 36: ...ake out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water 4 Replace the gaskets and filters carefully in their places and tighten the hose nuts by hand ensuring there are no leaks 6 5 Draining remaining water and cleaning the pump filter The filter system in your machine prevents solid items such as buttons coins and fabric fi...

Page 37: ...ater remaining in the product due to the quality control processes carried out during production This is not a failure water does not harm the machine Water is leaking from the bottom of the machine There might be a problem with the hoses or the pump filter Make sure that the seals of the water inlet hoses are securely fitted Attach the hose to the tap tightly Pump filter might not be closed secur...

Page 38: ...e drum Programme time does not countdown The laundry in the machine might be unbalanced The automatic unbalanced load detection system might have been activated due to uneven distribution of the laundry in the drum Machine does not switch to spinning step The laundry in the machine might be unbalanced The automatic unbalanced load detection system might have been activated due to uneven distributi...

Page 39: ...in the main wash compartment got wet while the machine was taking in the prewash water Holes of the detergent compartment might have been blocked Check the holes and clean if they are clogged There might be a problem with the detergent drawer valves Call the Authorised Service Agent Detergent might have been mixed with softener Do not mix the detergent with softener Wash and clean the drawer with ...

Page 40: ...sed Make sure the programme is set and the machine is not in Stand by mode Child lock might be enabled Disable Child Lock Laundry shrinks fades tarnishes or gets damaged The programme selected might not be suitable for the type of laundry Check the care labels on garments and select a programme accordingly or select timed programmes additionally You should not dry laundry that is not suitable for ...

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