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Troubleshooting
Please review this list before calling the service. It will save your time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The cooler/freezer does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the
socket securely.
• The fuse of the socket which your cooler/freezer is connected to or the main
fuse have blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Ambient is very cold. >>>Do not install the cooler/freezer in places where the
temperature falls below 10 °C.
• Door has been opened frequently. >>>Do not open and close the door of
cooler/freezer frequently.
• Ambient is very humid. >>>Do not install your cooler/freezer into highly humid
places.
• Food containing liquid is stored in open containers. >>>Do not store food with
liquid content in open containers.
• Door of the cooler/freezer is left ajar. >>>Close the door of the cooler/freezer.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
• Compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures
or plug-out plug-ins as the refrigerant pressure in the cooling system of the
cooler/freezer has not been balanced yet. The cooler/freezer will start running
approximately after 6 minutes. Please call the service if the cooler/freezer does
not startup at the end of this period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting
cooler/freezer. Defrosting cycle occurs periodically.
• The cooler/freezer is not plugged into the socket. >>>Make sure that the plug is
fit into the socket.
• Temperature settings are not made correctly. >>>Select the suitable temperature
value.
• There is a power outage. >>>Cooler/freezer returns to normal operation when
the power restores.
