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Troubleshooting
Please review this list before calling the service. It will save your time andmoney. This list includes
frequent complaints that are not arising from defective workmanship or material usage. Some of the
features described here may notexist in your product.
The refrigerator does not operate.
The plug is not inserted into the socket correctly. >>>Insert the plug into the socket securely.
The fuse of the socket which your refrigerator is connected to or the main fusehave blown out.>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).
Door has been opened frequently. >>>Do not open and close the door of refrigerator frequently.
Ambient is very humid. >>>Do not install your refrigerator into highly humid places.
Food containing liquid is stored in open containers. >>>Do not store food with liquid content in open containers.
Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
Compressor is not running
Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant
pressure in the cooling system of the refrigerator has not been balanced yet. The refrigeratorwill start running
approximately after 6 minutes. Please call the service if the refrigerator does notstartup at the end of this period.
The fridge is in defrost cycle. >>>This is normal for a full-automatically defrostingrefrigerator. Defrosting cycle occurs periodically.
The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit into the socket.
Temperature settings are not made correctly. >>>Select the suitable temperature value.
There is a power outage. >>>Refrigerator returns to normal operation when the power restores.
The operation noise increases when the refrigerator is running.
The operating performance of the refrigerator may change due to the changes in the ambient
temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.
New product may be wider than the previous one. Larger refrigerators operate for a longer period of time.
The room temperature may be high. >>>It is normal that the product operates for longer periods in hot ambient.
The refrigerator might be plugged in recently or might be loaded with food. >>>When the refrigerator is
plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.
Large amounts of hot food might be put in the refrigerator recently. >>>Do notput hot food into the refrigerator.
Doors might be opened frequently or left ajar for a long time. >>>The warm air that has entered into the
refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently.v
Freezer or fridge compartment door might be left ajar. >>>Check if the doors are closed completely.
The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator temperature to a warmer
degree and wait until the temperature is achieved.
Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated. >>>Clean or
replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order
to maintain the current temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
The freezer temperature is adjusted to a very low value. >>>Adjust the freezer temperature to a warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
The fridge temperature is adjusted to a very low value. >>>Adjust the fridge temperature to a warmer degree and check.
Food kept in the fridge compartment drawers is frozen.
The fridge temperature is adjusted to a very high value. >>>Adjust the fridge temperature to a lower
value and check.