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EN / 51

Washing Machine / User’s Manual

Problem

Cause

Solution

Loading door cannot 

be opened.

Loading door lock is activated 

because of the water level in 

the product.

• 

Drain the water by running the Pump or 

Spin programme.

Product is heating up the water 

or it is at the spinning cycle.

• 

 Wait until the programme completes.

Loading door may be stuck 

because of the pressure it is 

subjected to.

• 

Grab the handle and push and pull the 

loading door to release and open it.

If there is no power, loading 

door of the product will not 

open.

• 

To open the loading door, open the pump 

filter cap and pull down the emergency 

handle positioned at the rear side of the 

said cap. See "Opening the loading door in 

case of power failure"

Washing takes 

longer than 

specified in the user 

manual.(*)

Water pressure is low.

• 

Product waits until taking in adequate 

amount of water to prevent poor 

washing quality due to the decreased 

amount of water. Therefore, the washing 

time extends.

Voltage is low.

• 

Washing time is prolonged to avoid poor 

washing results when the supply voltage 

is low.

Input temperature of water 

is low.

• 

Required time to heat up the water 

extends in cold seasons. Also, washing 

time can be lengthened to avoid poor 

washing results.

Number of rinses and/or 

amount of rinse water have 

increased.

• 

Product increases the amount of rinse 

water when good rinsing is needed and 

adds an extra rinsing step if necessary. 

Excessive foam has occurred 

and automatic foam 

absorption system has been 

activated due to too much 

detergent usage.

• 

 Use recommended amount of detergent.

Programme 

time does not 

countdown. (On 

models with display) 

(*)

Timer may stop during water 

intake. 

• 

Timer indicator will not countdown until 

the product takes in adequate amount of 

water. The product will wait until there is 

sufficient amount of water to avoid poor 

washing results due to lack of water. 

Timer indicator will resume countdown 

after this.

Timer may stop during heating 

step. 

• 

Timer indicator will not countdown 

until the product reaches the selected 

temperature.

Timer may stop during 

spinning step. 

• 

Automatic unbalanced load detection 

system is activated due to the 

unbalanced distribution of the laundry in 

the product.

Programme 

time does not 

countdown. (*)

There is unbalanced load in the 

product.

• 

Automatic unbalanced load detection 

system is activated due to the 

unbalanced distribution of the laundry in 

the product.

Summary of Contents for 1-WTV9734XW

Page 1: ...2820527213_EN 17 06 19 9 46 Document Number Washing Machine User Manual 1 WTV9734XW 2 WTV9734XS EN ...

Page 2: ...someone else give the user manual as well Follow all warnings and information in the user manual You can see the user s manual at www beko com Explanation of symbols DANGER A hazard with a high level of risk which if not avoided will result in death or serious injury WARNING A hazard with a medium level of risk which if not avoided will result in death or serious injury CAUTION A hazard with a low...

Page 3: ... installation location 15 6 2 Removing packaging reinforcement 16 6 3 Removing transportation safety bolts 16 6 4 Connecting water supply 17 6 5 Connecting the water draining hose to the drain 18 6 6 Adjusting the feet 19 6 7 Electrical connection 20 7 Initial use 21 7 1 Drum cleaning 21 8 Preparing to wash 22 8 1 Sorting the laundry 22 8 2 Preparing laundry for washing 23 8 3 Loading and removing...

Page 4: ...tting express 39 10 4 Starting the programme 40 10 5 Programme steps 40 10 6 End of programme 41 11 Programme options 42 11 1 Setting the end time 42 11 1 1 Cancelling the end time setting 43 11 2 Switching the machine to standby mode and adding laundry 43 11 3 Cancelling the programme 44 12 Additional features 45 12 1 Activating and deactivating the audio warning 45 12 2 Loading door lock 45 12 2...

Page 5: ...d that they are supervised or trained on the safe usage of the product and the risks it brings out Childrenundertheageof8shouldbeprevented from accessing and tinkering with the product Cleaning and user maintenance works should not be performed by children unless they are supervised by someone Electrical products are dangerous for the children Use child lock to prevent children from intervening wi...

Page 6: ...the loading door to open the door and the lock mechanism may get damaged Never open the loading door or remove the filter while there is still water in the drum Otherwise risk of flooding and injury from hot water will occur The water supply and draining hoses must be securely fastened and remain undamaged WARNING DANGER 1 3 Electrical safety Do not operate faulty products until repaired by an Aut...

Page 7: ...micals for product cleaning or other purposes Do not step or stand on the product Do not place heavy objects on the product If you will place a dryer on to the washing machine secureitwiththesuitableconnection apparatus that you can obtain from the Authorised Service Agent Unplug the product turn the tap off and contactyourAuthorisedServiceAgentwithout tampering with the product if the product has...

Page 8: ...lectrical and electronic equipment Please consult your local authorities to learn the nearest collection point Help protect the environment and natural resources by recycling used products For children s safety cut the power cable and break the locking mechanism of the loading door so that it will be non functional before disposing of the product Compliance with RoHS Directive The product you have...

Page 9: ... soiled laundry at low temperatures d Select faster programmes for small quantities of lightly soiled laundry e Do not use prewash and high temperatures for laundry that is not heavily soiled or stained f If you plan to dry your laundry in a dryer select the highest spin speed recommended during washing process g Do not use detergent in excess of the amount recommended on the detergent package 3 I...

Page 10: ...0 Washing Machine User s Manual 4 Your product 4 1 Overview 1 2 3 4 5 6 7 8 1 Power cable 2 Top panel 3 Control panel 4 Water discharge hose 5 Loading door 6 Filter cap 7 Adjustable feet 8 Detergent drawer ...

Page 11: ...2 Package contents Power cable Water discharge hose Transportation safety bolts Mains water inlet hose Liquid detergent container User manual Plastic plug group NOTE Figures in this manual are schematic and may not match the product exactly ...

Page 12: ...k Wash setting button 7 On Off button 8 Start Pause button 9 Auxiliary function button 3 10 Auxiliary function button 2 11 Auxiliary function button 1 12 Programme selection lights Cottons Cottons Eco Synthetics DailyExpress XpressSuperShort Rinse GentleCare Outdoor Sports Duvet DownWear Mix 40 Woollens Hand Wash Spin Drain Lingerie StainExpert Dark Care Jeans Shirts 1 2 3 6 4 5 7 8 9 10 11 12 ...

Page 13: ... symbol 3 No water symbol 4 Programme follow up indicator 5 Quick wash indicator 6 Duration information 7 Auxiliary functions light 1 8 Auxiliary functions light 2 9 Delayed start enabled symbol 10 Door lock is engaged symbol 11 Child lock enabled symbol 12 Auxiliary functions light 3 13 Spin speed selection indicator ...

Page 14: ...V9734XS Rated capacity kg 9 9 Maximum spin speed rpm 1400 1400 Built in No No Height cm 84 84 Width cm 60 60 Depth cm 64 64 Net weight 4 kg 73 73 Single Water inlet Double Water inlet Available Electrical input V Hz 220 240 V 50Hz 220 240 V 50Hz Total current A 10 10 Total power W 2000 2350 2000 2350 Main model code 988 988 ...

Page 15: ...cation and electrical tap water and waste water installations at the place of installation is under customer s responsibility Refer to the nearest Authorised Service Agent for installation of the product after those preparations are complete Make sure that the water inlet and drain hoses as well as the power cable are not folded pinched or crushed while pushing the product into its place after ins...

Page 16: ...t the product backwards b Remove the packaging reinforcement by pulling the ribbon 6 3 Removing transportation safety bolts CAUTION Remove the transportation safety bolts before operating the product Otherwise the product will be damaged a Loosen all transportation safety bolts with an appropriate wrench until they turn freely b Remove transportation safety bolts by turning them gently ...

Page 17: ...ly procedure 6 4 Connecting water supply CAUTION The water supply pressure required to run the product is between 1 to 10 bars 0 1 1 MPa It is necessary to have 10 80 litres of water flowing from the fully open tap per minute Attach a pressure reducing valve if water pressure is higher Do not use old or used water inlet hoses on the new product It may cause stains on your laundry Do not plug the p...

Page 18: ... d Keep the taps closed when the product is not in use 6 5 Connecting the water draining hose to the drain CAUTION Attach the end of the drain hose directly to waste water drain washbasin or bathtub Do not contact the discharged water Risk of being burnt as the water may be hot Fix the water drain hose end completely to prevent risk of dislocation a Connect the water drain hose to a minimum height...

Page 19: ...uct f If the length of the hose is too short use it by adding an original extension hose Total length of the hose may not be longer than 3 2 m Otherwise the product may fail as it would take water in and out continuously 6 6 Adjusting the feet CAUTION Adjust feet so that the product will be balanced on the location it will be used Balance the machine by adjusting the feet Check for any play by pre...

Page 20: ...t is used without grounding in accordance with the local regulations If the current value of the fuse or breaker in the house is less than 16 Amps have a qualified electrician install a 16 Amp fuse Do not make connections via extension cables or multi plugs b Connection must comply with national regulations c The wiring for the electrical outlet circuit must be sufficient to meet the appliance req...

Page 21: ...ised Service Agents c Before starting the programme put 1 pouch of special drum cleaning agent if the special agent could not be supplied put max 1 teaspoon of max 100 g of powder anti limescale into the main wash detergent compartment If the anti limescale is in tablet form put only one tablet into the main wash compartment d Start the programme e Dry the inside of the bellow with a clean piece o...

Page 22: ...s Maximum 950 C 700 C 600 C 500 C 400 C 300 C Symbol s Drying symbols Suitable for dryer No ironing Sensitive delicate dry Do not dry with dryer Do not dry Do not dry clean DRYING Drying settings At any temperature At high temperature At medium temperature At low temperature Without heating Hang to dry Lay to dry Hang wet to dry Lay in shadow to dry Dry cleanable Iron IRON Dry or steam Iron at hig...

Page 23: ...operly before washing g Wash trousers and delicate laundry turned inside out h Laundry that are subjected to materials such as flour lime dust milk powder etc intensely must be shaken off before placing into the product 8 3 Loading and removing the laundry a Open the loading door b Do not pack laundry inside the product tightly c Push the loading door to close until you hear a locking sound d Take...

Page 24: ...osing the detergent CAUTION Do not use soap powder Use only detergents manufactured specifically for washing machines NOTE Detergent type to be used depends on the fabric type and colour a Use different detergents for coloured and white laundry b Wash your delicate clothes only with special detergents liquid detergent wool shampoo etc used solely for delicate clothes c When washing dark coloured c...

Page 25: ...wn will serve as a barrier for the liquid detergent If required clean the apparatus with water when it is in place or by removing it c If you will use powder detergent the apparatus must be secured at top position 8 4 7 Using tablet and capsule liquid detergents a If tablet is a capsule with liquid detergent put it directly into the drum before washing b Put tablet detergents into the main wash co...

Page 26: ...es skin irritation d Do not pour the bleach onto the laundry e Do not use it with the coloured items f When using oxygen based bleaches select a programme that washes at a lower temperature g Oxygen based bleach can be used together with the detergent 8 5 Displayed Program Time You can see the programme duration on the display of your machine while selecting a programme Depending on the amount of ...

Page 27: ... the product will turn off automatically Display and all indicators will turn off If you press on the On Off button the programme information set as default will be displayed 9 2 Programmes NOTE You can see laundry type and washing suggestions on clothing tags Cottons Eco Use to wash your normally soiled durable cotton and linen laundry Although it washes longer than all other programmes it provid...

Page 28: ...thes Your laundry will be washed with a very gentle washing action in order not to damage the clothes Woolens programme of this machine is approved by The Woolmark Company for washing machine washable woolen products provided that the products are washed in accordance with the instructions on the product tag and the instructions published by the manufacturer of this machine M13985 In the UK Irelan...

Page 29: ...undry Do not wash your delicate clothes containing wool or etc Outdoor Sports You can use this programme to wash sports and outdoors garments that contain cotton synthetics mix and water repellent covers such as gore tex etc It makes sure your garments are washed gently thanks to special rotating movements Spin Drain Use to drain the water in the product Rinse Use when you want to rinse or starch ...

Page 30: ...gramme which enables the removal of different types of stains in the most effective way Use this programme only for durable colourfast cotton laundry Do not wash delicate and pigmenting clothes and laundry in this programme Before washing garment tags should be checked recommended for cotton shirts trousers shorts t shirts baby clothes pyjamas aprons table clothes bed sheets duvet covers pillowcas...

Page 31: ...ton is pressed once Blood Chocolate Pudding Grass Mud Egg Butter Curry When the Quick Wash button is pressed twice Tea Coffee Fruit juice Ketchup Red wine Starch Jam Coal Select the stain programme Select the stain you want to clean by locating it in the groups above and using the Quick Wash setting button For detailed information see the Programme settings section Read the garment tag carefully a...

Page 32: ...le tag Check that you have loaded the duvet correctly in order not to damage the machine and the duvet Remove the duvet cover before loading the duvet into the machine Fold the duvet into two and load it into the machine Load the duvet into the machine paying attention to place it in a way that it will not contact the bellow or the glass Lingerie You can use this programme to wash delicate garment...

Page 33: ... 94 0 92 1400 Cold 90 20 9 94 0 55 1400 Cold 90 Cottons Eco 60 9 44 3 0 618 1400 Cold 60 Synthetics 60 4 73 1 29 1200 Cold 60 40 4 70 0 83 1200 Cold 60 Daily Exress Xpress Super Short 90 9 78 1 95 1400 Cold 90 60 9 78 1 05 1400 Cold 90 30 9 72 0 15 1400 Cold 90 Daily Exress Xpress Super Short express 30 2 47 0 15 1400 Cold 30 Mix 40 40 4 74 0 85 800 Cold 40 Woollens Hand Wash 40 2 57 0 46 1200 Col...

Page 34: ... laundry you have loaded into your machine there may be a difference of 1 1 5 hours between the duration shown on the display and the actual duration of the wash cycle Duration will be automatically updated soon after the washing starts Auxiliary function selection modes can be changed by the manufacturing company Existing selection modes can be removed or new selection modes can be added The manu...

Page 35: ...ection will remain active An auxiliary function that is not compatible with the programme cannot be selected See Programme and consumption table Some programmes have auxiliary functions that must be operated simultaneously Those functions cannot be cancelled The frame of the auxiliary function will not be illuminated only inner area will be illuminated a Select the desired auxiliary functions befo...

Page 36: ...tion of the programme run Spin cycle to spin the laundry 9 4 2 Functions Programmes Selected by Pressing the Function Buttons for 3 Seconds Drum Cleaning CAUTION This is not a Laundry washing programme It is a maintenance programme Do not run this programme when there are any objects in the machine If you try to do so the machine detects that there is a load inside and aborts the programme Press a...

Page 37: ...l be active in the subsequent washing cycles as well Child Lock Use Child Lock function to prevent children from tampering with the product Thus you can avoid any changes in a running programme NOTE You can switch on and off the product with On Off button when the Child Lock is active When you switch on the product again programme will resume from where it has stopped To activate the Child Lock a ...

Page 38: ...k to the beginning after Cold option and arrives at the highest temperature selectable according to the programme 60 800 2 30 10 2 Spin speed selection a Whenever a new programme is selected the recommended spin speed of the selected programme is displayed on the spin speed indicator b To decrease the spin speed press the Spin Speed Adjustment button Spin speed decreases gradually c Maximum speed ...

Page 39: ... the programme is completed No Spin Use this function if you do not want your clothes be spun at the end of the programme 10 3 Quick Wash Setting express 60 800 2 45 After selecting a programme you can press the Quick Wash setting key to shorten the programme duration For some programmes the duration can shorten by over 50 Despite this the washing performance is good thanks to the changed algorith...

Page 40: ...The symbols below appear on programme follow up indicator after the programme starts Wash Rinse Spin End Anti creasing Once the relevant function has been selected this symbol becomes on and remains on until it is cancelled See Functions Programmes Selected by Pressing the Function Buttons for 3 Seconds 60 800 2 45 60 800 2 45 NOTE No Water symbol appears if water is not supplied to the product Pr...

Page 41: ...ou do not press any button for 10 minutes the product will turn off automatically Display and all indicators are turned off Completed programme steps will be displayed if you press On Off button b Remove your laundry c Switch off the product by pressing and holding the On Off button for 3 seconds d Close the tap connected to the product e Unplug the product ...

Page 42: ...s displayed If the End Time is adjusted End Time indicator is illuminated 60 800 9 30 60 800 9 30 b Open the loading door place the laundry and put detergent etc c Select the washing programme temperature spin speed and if required the auxiliary functions d Set the end time of your choice by pressing the End Time button End Time indicator illuminates e Close the loading door f Press the Start Paus...

Page 43: ... Start Pause button 60 800 9 30 11 1 1 Cancelling the end time setting a If you want to cancel End Time function press On Off button for 3 sec to turn off and on the product 60 800 9 30 11 2 Switching the machine to standby mode and adding laundry 60 800 2 45 a Press the Start Pause button to switch the machine to pause mode while a programme is running b Start Pause light and the programme step l...

Page 44: ...e the machine is above 50 C you cannot deactivate the door lock for safety reasons even if the water level is suitable 11 3 Cancelling the programme a Press and hold On Off button for 3 seconds NOTE If you press On Off button when the Child Lock is enabled the programme will not be cancelled You should cancel the child lock first See To deactivate the child lock If you want to open the loading doo...

Page 45: ... selection display on the panel will count down as 3 2 1 c If the audio warning is active it will be deactivated and vice versa 60 800 3 bib 60 800 3 bib 12 2 Loading door lock a Press Start Pause button to lock the loading door for safety purposes after starting any process b The door will not unlock if the product contains enough water to spill out when the door is opened c Door Locked symbol ap...

Page 46: ...id any water overflow before opening the loading door make sure there is no water left inside the machine a Open the pump filter cap b Release the loading door emergency handle located at the rear side of the filter cap c Pull down the loading door emergency handle once and open the loading door After opening the loading door re insert the loading door emergency handle d If the loading door does n...

Page 47: ...der to prevent the residues to contact your skin clean it with an appropriate brush by wearing a pair of gloves d Place the siphon back into its seat securely after cleaning and insert the drawer back 13 2 Cleaning the loading door a After every washing check that no foreign substance is left in the drum b If the holes on the bellow shown in the figure are blocked open the holes using a toothpick ...

Page 48: ...running water d Replace the gaskets and filters carefully in their places and tighten the hose nuts by hand 13 5 Cleaning the pump filter CAUTION Foreign substances left in the pump filter may damage your product or may cause noise problem In regions where freezing is possible the tap must be closed system hose must be removed and the water inside the product must be drained when the product is no...

Page 49: ...seat Place a large container at the end of the hose Drain the water into the container by pulling out the plug at the end of the hose When the container is full block the inlet of the hose by replacing the plug After the container is emptied repeat the above procedure to drain the water in the product completely When draining of water is finished close the end by the plug again and fix the hose in...

Page 50: ... Clean or flatten the hose Pump filter is clogged Clean the pump filter Product vibrates or makes noise Product is standing unbalanced Stable the product by adjusting the feet A hard substance has entered into the pump filter Clean the pump filter Transportation safety bolts are not removed Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the...

Page 51: ...low Required time to heat up the water extends in cold seasons Also washing time can be lengthened to avoid poor washing results Number of rinses and or amount of rinse water have increased Product increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary Excessive foam has occurred and automatic foam absorption system has been activated due to too...

Page 52: ...ate for water hardness and the laundry Excessive amount of detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Washing performance is poor Stains persist or the laundry is not whitened Insufficient amount of detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Excessive laundry is loaded in Do ...

Page 53: ...mpartment Pump filter is clogged Check the filter Drain hose is folded Check the drain hose Laundry became stiff after washing Insufficient amount of detergent is used Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time Use appropriate amount of detergent according to the water hardness Detergent was put in the wrong compartment If detergent ...

Page 54: ...roper detergents for the washing machine is used Use detergents appropriate for the washing machine Excessive amount of detergent is used Use only sufficient amount of detergent Detergent was stored under improper conditions Store detergent in a closed and dry location Do not store in excessively hot places Some meshed laundry such as tulle may foam too much because of their texture Use smaller am...

Page 55: ...duct does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the product and to its surrounding environment Laundry should be rearranged and re spun Regular drum cleaning is not applied Clean the drum regularly CAUTION If you cannot eliminate the problem although you follow the instructions in this section consult the dealer or the Authorise...

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