8. Troubleshooting / User support
10.1 Troubleshooting
Problem Solution
The height adjustment of the tub does not work.
a) Check the power supply.
b) Check the connections between the
PLC and operating unit.
c) Check control unit for damage.
d) Check cable for damage.
The tub remains in the upper end position.
Check that power is supplied.
The lifting motor does not work.
Check that power is supplied.
Actuator stalls/stops during lift.
The lifting capacity is exceeded (max.
patient weight).
Power and temperature indicators do not light.
Check that the fuse is on.
No power.
a) Check the fuse.
b) Check cable for damage.
No water.
a) Check the lock valves of the cold and
hot water as well as the pipe interrupter.
b) Check the water inlet filter.
The automatic filling does not work.
Disconnect from the mains. Run a restart.
If this does not achieve the desired results,
please contact the BEKA Service.
Tub only filling with either hot or cold water.
a) Check that hot and cold water
connections are reversed (on site).
b) Check the filter and the inlet and outlet
fittings for blockage.
Water flow rate is too low.
a) Check the filter and the inlet and outlet
fittings for blockage.
b) Check that the flow rate is sufficient for
supply conditions.
c) Check the connection hoses for kinking.
Water leaking at filling spout.
Check for damaged seals and replace.
Prism Medical Ltd. V1-2014
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