EN
34
Problem
Possible cause
Fix
Water runs out of the
device.
There is too much water in the
water tank.
Do not over
fi
ll the water tank!
The thermal jug (
10
) was re-
moved from the appliance during
the brewing process and as a
result there is too much water in
the permanent
fi
lter (
16
).
During the brewing process,
the thermal jug can be removed
from the main unit for max.
30
seconds (
8
).
The coffee powder is too
fi
nely
ground and the water is unable
to pass through the permanent
fi
lter.
Use coffee powder with a
coarser grind.
The coffee runs very
slowly into the jug.
The drip stop is blocked.
Clean the
fi
lter holder with the
drip stop.
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter –
“Descaling”).
The sieve is blocked.
Clean the sieve (see the
“Cleaning and Care” chapter -
“Cleaning the Sieve”).
The coffee powder is too
fi
nely
ground.
Use coffee powder with a
coarser grind.
Too many coffee beans / too
much coffee powder used.
Do not exceed the maximum
fi
lling quantity of the coffee bean
compartment / permanent
fi
lter.
The coffee is too weak.
There is too much water in the
water tank.
Only pour the quantity of water
required for the number of cups
you want into the water tank.
The ground coffee does
not drop into the
fi
lter
compartment.
The sieve is blocked.
Clean the sieve (see the
“Cleaning and Care” chapter -
“Cleaning the Sieve”).
The coffee bean compartment
and / or the coffee beans are
moist.
Make sure that the coffee bean
compartment and the coffee
beans are dry.
A large amount of
steam is produced in
the brewing process.
The device is furred up.
Descale the device (see the
“Cleaning and Care” chapter –
“Descaling”).
05633_Inlay_DE-EN-FR-ES-IT_A5_V1.indb 34
05633_Inlay_DE-EN-FR-ES-IT_A5_V1.indb 34
08.04.2019 15:47:36
08.04.2019 15:47:36