EN
24
Problem
Possible cause
Fix
The coffee runs very
slowly into the thermal
jug (
6
).
The drip stop (
9
) is blocked.
Clean the
fi
lter insert (
10
) with
drip stop.
The device is furred up.
Descale the device.
The coffee powder used is too
fi
nely ground.
Use coffee powder with a
coarser grind.
Too much coffee powder used.
Do not over
fi
ll the permanent
fi
lter
(
11
) /
fi
lter paper.
A large amount of
steam is produced in
the brewing process.
The device is furred up.
Descale the device.
During use, an
unpleasant smell is
detected.
The device is being used for the
fi
rst time.
A smell often develops when
new devices are
fi
rst used. The
smell should disappear once the
device has been used several
times.
The device has previously been
descaled.
Rinse out the device with fresh
water.
Warranty and Limitations of Liability
The warranty does not cover faults caused by incorrect handling, calci
fi
cation, damage or
attempted repairs. The same applies to normal wear and tear.
We do not accept any liability for damage or consequential damage resulting from:
•
failure to follow the operating instructions
•
non-designated use
•
improper or unsuitable handling
•
repairs which are not carried out properly
•
unauthorised modi
fi
cations
•
use of outside parts or spare parts
•
use of unsuitable additional parts or accessories
Keep the original packaging during the warranty period of the device so that the device
can be properly packaged up if it needs to be returned. The warranty claim will lapse if any
damage is caused during transport.
