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EN
5. To rinse the device, allow two tankfuls (8 cups) of clear water to run through it.
6. Thoroughly clean all accessories (see the “Cleaning and Care” chapter).
The device is now descaled and ready to be used again.
Storage
Disconnect the device from the mains power when it is not going to be used for a prolonged
period. Clean the device again if necessary (see the “Cleaning and Care” chapter) and let it dry
completely.
Store the device and all accessories in a dry, clean, frost-free place that is protected from direct
sunlight and cannot be accessed by children or animals.
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem your-
self. If the problem cannot be solved with the steps that are listed, contact our customer service
department.
Do not attempt to repair an electrical device yourself!
Problem
Possible cause
Fix
The device does
not switch on. / The
operating lamp does
not light up.
The mains plug is not inserted
correctly in the plug socket.
Correct the
fi
t of the mains plug.
The plug socket is defective.
Try another plug socket.
There is no mains voltage.
Check the fuse of the mains
connection.
The fuse in the fuse box
is triggered.
Too many devices connected to
the same circuit.
Reduce the number of devices in
the circuit.
The brewing process is
not started.
There is no / not enough water
in the water tank (
3
).
Fill the water tank with a
suf
fi
cient amount of water.
Water runs out of the
device.
There is too much water in the
water tank (
3
).
Do not over
fi
ll the water tank!
The thermal jug (
6
) was removed
from the device during the
brewing process and as a result
there is too much water in the
permanent
fi
lter (
11
).
During the brewing process,
remove the thermal jug from
the device for no more than
30
seconds.
The coffee powder used is too
fi
nely ground and the water
is unable to pass through the
permanent
fi
lter (
11
).
Use coffee powder with a
coarser grind.
