Troubleshooting
EP7402-0057
42
Version: 1.3
5.1
Diagnosis bits
The diagnostic bits are located in the
process data object "STM Inputs Device" [
.
The diagnostic bits indicate warning and error messages.
•
Warning messages ("warning")
are temporary.
A warning message indicates that a measured value lies outside of the nominal range. A warning
message is canceled when the measured value is within the nominal range again.
•
Error messages
("error")
are persistent.
If an error occurs, the affected motor channels are disabled until you acknowledge the error. See
chapter
There are two different scopes for diagnostic bits:
• Module errors and module warnings concern the entire box.
• Channel-related errors and warnings concern only one motor channel.
The diagnostic bits are subdivided according to these two categories below.
Modul errors and module warnings
If a module error occurs, both motor channels are disabled. Both channels are enabled again when the
module error has been correctly acknowledged. See chapter
Bit name
Meaning
Possible reasons
Possible solutions
Device undervoltage
The supply voltage U
P
is lower than the threshold value of the un-
dervoltage detection.
Make sure that U
P
lies within the
nominal voltage range.
Check the measured value of
the voltage U
P
in the CoE pa-
rameter F900:05
hex
"Motor sup-
ply voltage".
Device overvoltage
The supply voltage U
P
is higher than the threshold value of the
overvoltage detection.
Overtemperature warning
The internal temperature lies
above the warning threshold:
Parameter F80F:04
Factory setting: 80 °C.
• The ambient temperature is too
high.
• The connected motor does not
meet the specifications
Operate the device only within
the
.
Overtemperature error
The internal temperature has ex-
ceeded the error threshold:
Parameter F80F:05
Factory setting: 100 °C.
General hardware error
The device is not able to initial-
ize successfully.
The device is defective.
None.
Channel-related errors and warnings
If a channel-related error occurs, only the motor channel on which the error occurred is disabled.
Bit name
Description
Possible reasons
Possible solutions
Channel
n
openload
At least one motor phase is high-
resistance.
• A motor phase is not con-
nected correctly.
• A motor phase has burnt out.
• Check the motor connection.
• Replace the motor if it is defec-
tive.
Channel
n
short circuit
At least one phase current has
exceeded the value of the pa-
rameter "Maximum current":
The motor channel has been dis-
abled.
• A motor phase is short-cir-
cuited.
• The motor is defective.