RST973 IN-VEHICLE INSTALLATION & USER MANUAL
28
Q
Party B cannot hear your voice
A
Check that the microphone connector is installed directly to the HFI kit.
Check the signal strength on the handset
Q
You can’t make calls.
A
Check that the antenna is properly mounted.
Check you have connected the Antenna adaptor
Do you have a clear view of the sky?
Did you enter the number in international format?
All calls made from the Iridium® System require a special calling
sequence; please refer to your Service Provider for these details.
Check the signal strength meter. If the signal is weak, move the
vehicle to a more open area.
Check the Network Selection settings.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring setting.
Has a new SIM card been inserted?
Q
You can’t receive calls
A
Check to see that your phone is powered on.
Check the antenna. Is it properly mounted?
Do you have a clear view of the sky?
Check the signal strength. If the signal is weak, move the vehicle to a
more open area.
Check the Call Forwarding and Call Barring settings.
Check the Ringer setting. If it is off, there is no audible ringer.
Q
You can’t make international calls.
A
Have you included the relevant codes? Press and hold the (+) key to
display the international dialing prefix (+), and then enter the
appropriate country code, followed by the phone number.
Q
Your PIN is blocked
A
Enter the PIN unblocking key (PUK1) or contact your service provider
Q
Your PIN2 is locked.
A
Enter the PIN2 unblocking key (PUK2) or contact our service
provider.
