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WARRANTY
By purchasing a BE COOL quality product you have acquired an innovative, long lasting and reliable item.
For this BE COOL device we grant a warranty of 2 years from the date of purchase, valid in Austria only.
In the unlikely event that service work is required on your device in this period we warrant free repair (spare parts
and labour) or (subject to Schuss’s decision) to replace the product. In the event that neither repair nor exchange
make sense from an economical perspective we reserve the right to issue a credit based on current value.
When dealing with air conditioning devices you should always contact the customer hotline first (see label on the
device or the title page of the instruction manual), in case of fans contact your dealer or us directly. Please note
that repair not performed by the authorised workshop in Austria immediately renders this warranty void.
This warranty does not include:
Repair of replacement of parts due to normal wear
Damage due to non-compliance with the instruction manual
Devices that are used commercially – even in part
Devices damaged by external forces (falling, impact, cracking, improper use etc.) as well as aesthetic wear
Devices that have been used improperly
Devices that were not opened by our authorised workshop.
Damages caused by improperly closed condensation drains on air conditioning devices or improperly inserted
water container.
Unfulfilled customer expectations.
Damage caused by force majeure, water, lightning and overvoltage.
Devices on which type denomination and/or serial number on the device have been erased, rendered illegible
or removed.
Service work not performed by our authorised workshops, transport costs to an authorised workshop or us and
back as well as associated risks.
Filter.
Please note that within the warranty period we charge a flat rate of 60 € (indexed as per consumer price index 2015,
June 2020) in case of operating errors or if no fault can be found.
The total warranty period of 2 years is not extended if warranty service is performed (repair or device replacement).
The 2 year warranty is only valid if the original invoice (must contain name and address of the dealer as well as full
device name) and the respective warranty certificate are produced, on which the device type and serial number
(can be found on the box and the device's rear or bottom) are to be noted! Only the statutory warranty coverage
applies if the warranty certificate cannot be produced!
Please note that the statutory warranty coverage is not altered by this warranty and that it applies in full regardless.
Schuss Home Electronic GmbH and its vicarious agents are only liable for damages in case of gross negligence or
intent. Liability for loss of profit, expected but not incurred savings, consequential damages and damages from third
party claims is excluded in any case. Damages to or for recorded data are always excluded from the liability for
damages.
Congratulations on your choice. We hope you will enjoy using your BE COOL device!
ADDRESS
BE COOL Sales
Schuss Home Electronic GmbH
1140 Vienna, Scheringgasse 3
Tel.: +43 (0)1/ 970 21
Together with the device, this warranty certificate must be handed to the authorised workshop or dealer
you bought the device from in the event of a warranty claim!
Type designation:.................................
Serial number:...............................................
