VI. WARRANTY
BC Biomedical warrants that the EndoCheck™ Test System will substantially conform to published
specifications and to the documentation, provided that it is used for the purpose for which it was
designed. BC Biomedical will, for a period of twelve (12) months from date of purchase, replace or
repair any defective test system, if the fault is
due to a manufacturing defect. In no event will BC
Biomedical or its local representatives be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use of or inability to use the EndoCheck™ Test System,
even if advised of the possibility of such damages. BC Biomedical or its local representatives are not
responsible for any costs, loss of profits, loss of data, or claims by third parties due to use of, or
inability to use the EndoCheck™ Test System. Neither BC Biomedical nor its local representatives
will accept, nor be bound by any other form of guarantee concerning the EndoCheck™ Test System
other than this guarantee. Some jurisdictions do not allow disclaimers of expressed or implied
warranties in certain transactions; therefore, this statement may not apply to you.
VII. TECHNICAL SUPPORT
BC Biomedical’s EndoCheck™ Test System is backed by a superior support staff. If the
EndoCheck™
ever fails to work perfectly, please contact the Technical Support Staff.
Written Communications
You may write a letter with your comments and send it to:
BC Biomedical
BC Group International, Inc.
3081 Elm Point Industrial Dr
St. Charles, MO USA 63301
OR
E-mail: [email protected]
Phone Support
You can telephone the Technical Assistance Center at 314-638-3800 or 1-800-242-8428
between 8:00 AM and 4:30 PM Central Standard Time (CST) Monday through Friday, except
holidays.
Whichever method of contact you choose, please provide the following information:
•
Product name and serial number
•
Revision level of your software
•
The specific steps which reproduce your problem
•
Any error codes
•
A daytime phone number, fax number, and/or email address (if available)
•
Your name / company
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