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III. RECEIPT, INSPECTION & RETURN
•
Inspect the outer box for damage.
•
Carefully unpack all items and check to see that you have the following items:
o
EndoProjector™
o
401025 Light Meter
o
Light Meter adapter
•
If you note physical damage, or if the unit fails to function according to specification, inform the
supplier immediately. When BC Group, or the company’s representative, is informed, measures
will be taken to either repair the unit or dispatch a replacement. The customer should place a new
purchase order to ensure delivery.
•
When returning an instrument to BC Group, make contact and request a Return Authorization
(RA) number. When sending: fill out an address label, describe what is wrong with the instrument,
and provide the model and serial numbers. If possible, use the original packaging material for
return shipping. Otherwise, repack the unit using a reinforced cardboard box strong enough to
carry the weight of the unit with an adequate amount of shock-absorbing material around the
item(s.)
•
Repack the item(s) in a manner to ensure that they cannot shift in the box during shipment.
•
BC’s product warranty is listed elsewhere in this manual. The warranty does not cover freight
charges.
PRECAUTIONS
•
Avoid touching the lens of the EndoProjector™. Smudges and body oil will
degrade the projected image quality.
•
The EndoProjector™ utilizes small parts that are easily lost or damaged. Exercise great
care in the handling of these fragile pieces.
•
Do not exceed the maximum range of the light meter as damage to the light sensor can
occur. The maximum allowable light input is 50,000 lux or 5,000 foot-candles.
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