TURNING ON & OFF
The power button can be found on the front of the device on the top
right row of buttons. To turn on the device, hold down the power
button until the screen lights up and you hear a beep. To turn off the
device, hold down the power button until you see the message
asking if you want to turn off. Confirm with the green tick button.
CHARGING YOUR DEVICE
Your Wisepad 2 Plus will come with a Micro USB charging cable. The
charging port is located on the lower middle left side of the device.
Gently pull back the protective cover to access the port. Plug your
MICRO USB end of the cable into the device and then plug the USB
end of the cable into a power supply.
ACCESSING THE MENU &
SETTINGS
The menu and settings button is the same as the power button. It
should show a cog. Pressing this will take you to the menu and
settings.
There are three lots of settings split across three screens. To
navigate between screens, use the arrow buttons located below the
power/settings button. To access the required settings, simply select
the number that appears before it in the menu.
CREATING A CONNECTION
Press the settings button
Select option 1 for CONNECTION
Then select option 1 for WIFI
Select option 2 for CELLULAR and wait for a connection
To connect your device to the network:
OR
I’M HAVING TROUBLE WITH
CONTACTLESS PAYMENTS
Please check that the card being
used supports contactless
payments. Cards need to be placed
within a 4cm range on top of the
contactless symbol on the screen.
It is advised that the person
presenting the card does so out of
a wallet or purse to avoid
interference.
MY DEVICE CAN’T READ CARDS
Please check the device has power
when operating and ensure
devices are connected. Check if the
device instructs to swipe or insert
cards. Ensure there are no
obstacles in the card slot. The
magstripe and chip of the card
must be facing in the right
direction when swiping or
inserting a card.
MY DEVICE IS STILL NOT READING
CARDS
If your Wisepad 2 Plus still isn’t
accepting a card, it may be that
the card is being inserted/swiped
at an inconsistent speed. The
speed should not be too fast or too
slow and you shouldn’t pause
when swiping.
MY DEVICE HAS NO RESPONSE
You can use a paperclip or
something similar to press the
reset button on the back of the
device at the bottom. This will
reboot your device.
