Bay-Tek PRIZE HUB Modular, Service Manual

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71
Locker door stays open.
Solenoid stays engaged.
Solenoid will disengage 30
seconds after door switch
sees the door open and
then close.
Open locker door, lift and remove
wood base to access switch.
Disconnected, loose or
broken wires.
Faulty 1803 board.
Check connections from switch to 1803
board. Replace if needed.
(AACE1807, AACE1809)
Replace AACB1803 board.
Prize Unavailable
on screen
Location is actually
empty of prizes.
Prize dispensing
malfunction.
Entire Unit Not Recog-
nized by Main Hub
No communication from
a Locker Unit to Main
Hub Unit.
Lockers can only hold 1 prize. Once that is empty, it will
show that prize unavailable.
If locker door does not open for whatever reason, the coil
power will time-out after 3 minutes.
It will show that prize unavailable, but
does subtract tickets
and will log that win in the history menu
.
Refer to “Entire Unit not Recognized by Main Hub” in trou-
bleshooting section.
Refer to “Entire Unit not Recognized by Main Hub” in trou-
bleshooting section.
Locker door
does not
open
Test dispense a
prize by going
into menu and
selecting a lock-
er.
Solenoid is
engaging
Linkages
loose or not
aligned.
Pivot point not
adjusted
correctly Remove wood platform.
Inspect linkages at solenoid.
Inspect linkages at pivot.
Slotted holes will allow pivot bracket to
move forward and backward.
Move forward if latch does not lock door.
Move backward if door has play when locked.
Solenoid is
NOT
engaging
Disconnected,
loose or
broken wires.
Check for 12
Volts DC at
solenoid.
Check connections from solenoid to
Controller Board. (AACE1807, AACE1809)
If 12 Volts DC is at solenoid:
Replace solenoid. (A5SO5052)
If no 12 Volts DC at solenoid:
Replace cables and/or controller board. (AACE1807,
AACE1809, AACB1803)
No lights on at
all in
Locker Unit
12 Volt power comes from
Main Unit’s power supply.
Disconnected, loose or
broken wires.
Faulty 1803 board.
Verify main unit has 12 Volt lights. Verify 12 Volt jumper
cables that feed 12 volts are connected to Locker Unit
Check connections from LED lights to 1803 board. Replace
if needed.
(AACE1806, AACE1808, AACE1810)
Replace AACB1803 board
LOCKER HUB TROUBLESHOOTING GUIDE
Problem Probable Cause Remedy