Bay Networks Remote Annex 4000, Hardware Installation Manual, Page: 18 / 162

Remote Annex 4000 Hardware Installation Guide
Technical Support and Online Services
xviii
Customers can also purchase direct support from Bay Networks
through a variety of service programs. As part of our PhonePlus™
program, Bay Networks Service sets the industry standard, with
24-hour, 7-days-a-week telephone support available worldwide at
no extra cost. Our complete range of contract and noncontract
services also includes equipment staging and integration,
installation support, on-site services, and replacement parts
delivery -- within approximately 4 hours.
To purchase any of the Bay Networks support programs, or if you
have questions on program features, use the following numbers:
In addition, you can receive information on support programs from
your local Bay Networks field sales office, or purchase Bay
Networks support directly from your authorized partner.
Region Telephone Number Fax Number
United States
and Canada 1-800-2LANWAN; enter
Express Routing Code (ERC) 290
when prompted
(508) 436-8880 (direct)
(508) 670-8766
Europe (33) 92-968-300 (33) 92-968-301
Asia/Pacific
Region (612) 9927-8800 (612) 9927-8811
Latin America (407) 997-1713 (407) 997-1714