34
General troubleshooting
Problem Possible
Solution
The washing machine does
not work.
o
Close the washing machine’s door.
o
Confirm the wash cycle and press the start /
pause button.
Water leakage.
o
Correctly connect the inlet water pipe.
The spin of the clothes is
abnormal.
o
Reload and distribute the laundry evenly in the
drum.
Spinning starts late or the
machine does not spin.
o
The imbalance control system has activated
because the laundry is unevenly distributed in
the drum.
o
The appliance will redistribute the laundry by
reversing the drum rotation. This may take
several attempts before the laundry is evenly
distributed and normal spinning can resume.
o
If the laundry is still not evenly distributed
after 10 minutes, the machine will not spin. In
the event of this, redistribute the load
manually and select the program again.
There is a peculiar smell in
the washing machine.
o
Run a self-clean cycle without any clothes.
No water is visible in the
drum.
o
No fault – the water is under the visible area.
There is remaining water in
the softener box.
o
No fault – the effect of the softener will not be
impaired.
Remaining detergent is left
on the clothes.
o
Select the Rinse & Spin program or brush away
the flecks of detergent when the clothes are
dry.
The washing machine does
not fill.
o
Open the water tap.
o
Check the program selection.
o
Check the water pressure to see if it is
sufficient.
o
Close the washing machine door.
o
Check if the inlet pipe is bent or blocked.
The washing machine fills
and empties at the same
time.
o
Make sure the end of the drainage pipe is
higher than the water level of the inside of the
machine.
o
Check if the drainage pipe and sewage have
been sealed. If so, there will be poor
ventilation to cause the siphoning effect.
The washing machine does
not drain.
o
Check if the drainage pump is blocked.
o
Check if the drainage pipe is bent or blocked.
o
Check the height of the drainage nozzle to
make sure it is 0.6-1 metre from the bottom of
the washing machine.
Vibration of the washing
machine.
o
Level the washing machine.
o
Fasten the footing.
o
Check if the internal packing for the
transportation has all been removed.
Bubbles spill from the
detergent drawer.
o
Check if the detergent use is excessive.
o
Put one scoop of softener mixed with ½ litre of
water into the detergent drawer.
o
Reduce the usage amount of detergent in the
next wash cycle.
The machine stops when the
cycle has not finished.
o
Power failure or water supply cut off.
The drainage pump makes a
o
The inner barrel water of the washing machine
Summary of Contents for BWM1417W
Page 1: ...1 BWM1417W 60 cm 7 kg Washing Machine...
Page 4: ...4 Environmental note...
Page 31: ...31 o NEVER EXTEND THE DRAINAGE HOSE FROM ITS ORIGINAL LENGTH...
Page 39: ...39...
Page 40: ...40...