21
General troubleshooting
Problem
Possible causes
Possible solutions
The tumble dryer will not
start.
o
Power cut.
o
The power plug
is not plugged
in correctly.
o
The maximum
load size has
been exceeded.
o
The
temperature
fuse is cut.
o
Wait for power to be
restored.
o
Check the power socket to
ensure plug is securely
plugged in.
o
Check the program table to
ensure the maximum load
size has not been exceeded
for the chosen cycle.
o
Call the Service Department.
The appliance is giving off a
lot of heat or the external
temperature is high.
o
The lint filter is
dirty.
o
The vent duct
is dirty.
o
Clean the lint filter after
every use.
o
Check the vent duct is not
dirty, restricted or blocked.
The clothes are drying too
much / not enough
o
Too many
items have
been loaded
into the drum.
o
The clothes
have been left
in the drum too
long after a
cycle is
complete.
o
The clothes
weren’t sorted
properly prior
to drying.
o
The heat
selected is too
high or low.
o
Ensure the clothes do not
exceed the maximum load
size for the programme
selected.
o
Remove the clothes from the
drum as soon as a drying
programme is complete.
o
See the “Preparing the
Drying Cycle” section of
these instructions.
o
Observe the maintenance
label on clothes prior to
drying to ensure the correct
drying method and
temperature is used.
Clothes are shrinking.
o
The clothes are
being dried too
much.
o
The
temperature
selected is too
high.
o
Poor quality
materials.
o
Observe the maintenance
label on clothes prior to
drying to ensure the correct
drying method and
temperature is used.
o
Remove the clothes from the
dryer while they are still
damp and then hang up until
fully dry.
Hairballs have appeared on
clothes.
o
It is normal for
synthetic fibres
and permanent
press fibres to
cause hairballs
when washed
and dried. This
is due to
friction in the
drum.
o
Use a fabric softener to
lubricate the fibres. Use an
appropriate fabric spray on
the cuffs and neckline when
ironing the clothes to protect
them.
o
Turn the items inside out
before washing or drying to
reduce the friction.
