Troubleshooting
15
8 Troubleshooting
Poet does not speak anymore:
-
Check the volume control. Turn the right rotary knob to a medium
position.
You cannot comprehend any word while reading:
-
Check the speed control. Turn the left rotary knob to a medium
position.
-
Check if the text is printed in foreign language or handwritten.
No text is recognized and read after scanning:
-
Check that the sheet rests properly with the printed side down to
the glass. If necessary turn around the sheet and start scanning
once again.
-
Check if there are pictures or if the text is printed on a colored
background.
-
Check if the transportation lock is unlocked. Push the slide switch
at the rear side completely to the direction of the mains connector.
Scanning does not start though the triangular start key is
pressed:
-
Check if the device is turned on. Green light on the LED.
-
Do you get an announcement when pressing start key? What is
announced? Probably you have entered the special functions.
Press start key multiple times until you reach the option „Exit
special functions“. Then press the square stop key.
The device does not react on any keystroke and cannot be
turned off.
-
Press and hold the power on/off key until the light of the LED goes
off. (ca. 30 sec.). After that power on the device as usual. If this
does not restart the device, then you should contact the customer
support for assistance.
