Bauhn ATV65UHD-0420, User Manual

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TROUBLESHOOTING | 39
Problem Solution
Picture issues
• Ensure that all equipment is connected properly. If you are using an external device, turn it off, then turn it on
again. If it says there is no signal on the screen, choose the correct source input.
• Adjust the antenna position.
• Move the TV away from electronic equipment or devices that could cause interference.
• Auto-tune free-to-air TV channels again.
• Try another channel.
• When HDMI devices are connected, if the image keeps flickering, make sure the cable is: a high-speed HDMI
cable; correctly connected to the port; and not faulty (bent or broken).
• When trying to view 4K UHD pictures, if the image keeps flickering or there is no image, go to Menu > System
> HDMI UHD and adjust the setting to 'Enhanced'.
Sound issues
• Ensure all equipment is connected properly.
• Ensure the input setting for the TV is correct.
• Ensure audio output settings and volume control on the external device are set correctly.
• Ensure the volume is not muted. If it is, press the
/MUTE
or the VOL+ button to restore the sound.
• If earphones are connected, unplug them.
• Adjust the volume to a suitable level by pressing the
VOL+ / VOL- button.
• If you are using an external audio device, check that the Menu > Sound > S/PDIF setting is 'PCM'.
• If you are using an external audio device via an HDMI cable, make sure the audio device supports HDMI-ARC.
• If the TV sound is not synchronised with the picture, go to Menu > Sound > Audio Delay and adjust the sync.
Live TV issues
• Ensure the antenna cable is securely connected to the TV.
• Ensure the input source is set to DTV.
• If "No Signal"is displayed, run Menu > TV > Auto Tuning to search for channels.
• If some channels are missing, run Menu > TV > Auto Tuning or manually search by Menu > TV> DTV Manual
Tuning.
• If the picture quality is low, select high definition (HD) channels or programs.