37
1300 886 649
Model: ATV40-014 Product Code: 48436 11/2014
www.tempo.org
AUS
FAQs
Problem
Solution
No power.
Insert the power plug securely into the power outlet.
No picture.
Ensure that the equipment is connected properly.
• Adjust the antenna or use an external antenna.
• Relocate the unit near a window (if inside a building).
• Move the TV set away from any product that causes
interference.
• Auto-tune the unit again.
• Try another channel.
No sound or distorted
sound.
• Ensure that the equipment is connected properly.
• Ensure that the input setting for the TV is correct.
• Ensure the audio settings are properly set.
• Ensure the volume is not muted. If it is, press the MUTE
button to restore the sound.
• If earphones are connected, unplug them.
• Adjust the volume to a suitable level by pressing the
VOL+/VOL- button.
No operations can be
performed with the
remote control unit.
• Check the batteries are correctly installed.
• The batteries may be exhausted: replace them.
• Make sure to point the remote control at the remote
control sensor and try it again.
• Make sure to use the remote control at a distance of no
more than 6m from the sensor.
• Remove any obstacles between the remote control and
remote control sensor.
No buttons work (on
the main unit or remote
control.
The unit may not be operating properly due to lightning,
static electricity or some other factors. Disconnect the
power plug and then reconnect it.
Noise or other interface Electronic equipment near the unit is causing interface.
Relocate the unit or move the equipment.
My TV does not
recognise my USB
device or my external
hard disk.
First refer to the instructions how to use USB devices with
this unit. If the problem still occurs, your device may not
be compatible. This machine has been tested with the
majority of flash memory-based devices and hard disks
(music/movie players with HDD) on the market; however,
it may not be compatible with certain devices, in particular
external self-powered hard disks.
If you experience any problems with your TV, check the list below and take
any necessary steps before calling for service. If none of the solutions help
you solve the problem, turn the power off and contact the after sales support
line for advice.