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Article 4 Guarantee on parts
4.1 All parts that Batavus bv has determined to contain a material and/or construction fault
will be repaired or compensated to the discretion of Batavus bv during the guarantee period.
Any (dis)mounting costs shall be at the expense of the owner.
4.2 Contrary to the stipulations in the previous section, the labour costs will be at the expense
of the manufacturer as well in case of material and/or construction faults in frames and
forks for a period of 3 years after the purchasing date.
4.3 Transport costs of the bicycle and/or parts from and to Batavus bv will be at the expense
of the owner, unless the part involved is covered by the guarantee.
4.4 If a certain part is covered by the guarantee and the original part is no longer available,
Batavus bv will provide at least an equivalent alternative.
Article 5 Submit a claim
5.1 Claims with respect to this guarantee shall – while offering the bicycle or the
part concerned – be submitted through the Batavus dealer who sold the bicycle.
Simultaneously, the receipt as well as the certificate of ownership delivered with the
bicycle shall be handed over to the dealer.
5.2 If the owner has moved or the dealer is no longer available, Batavus bv will give the
nearest Batavus dealer on request.
Article 6 Liability
6.1 A guarantee claim accepted by Batavus bv does not automatically imply that Batavus bv
also accepts liability with respect to any damage suffered. The liability of Batavus bv will
never exceed what is described in these guarantee conditions. Any liability of Batavus bv
for consequential damage is explicitly excluded. The stipulations in these conditions shall
not be valid if and insofar this results from stipulations included in imperative law.
