5
Guarantee
2.
Guarantee conditions for Batavus bicycles
If you want to make use of the Batavus guarantee, you always have to be able to hand over the
receipt and the ‘Certificate of Ownership’ to the dealer and/or to Batavus bv. The guarantee con-
ditions will be given below. For guarantee matters you can always contact the Batavus dealer,
who knows how to handle these in conformity with the guarantee conditions.
Article 1 Guarantee
1.1 Batavus bv guarantees that Batavus bicycles are free from construction and/or material
faults and/or corrosion, all this insofar this results from these guarantee conditions.
1.2 The guarantee can only be appealed to by the first owner of the Batavus bicycle
concerned.
1.3 The guarantee will become null and void in accordance with the stipulations in articles 3.1
and 5.1.
1.4 The guarantee is not transferable.
1.5 The guarantee granted by Batavus on the basis of these conditions shall be without
prejudice to the possibility to call the seller to account on the basis of the normal, legal
stipulations of the Civil Code.
Article 2 Term of guarantee
2.1 10 years guarantee for construction and/or material faults of Batavus frames and non-
suspension forks.
2.2 The same guarantee applies for a period of 2 years to suspension forks, shock absorbers
and all other parts, except the parts mentioned in section 2.4.
2.3 A guarantee period of 2 years applies to paintwork of frame and fork for corrosion from
the inside.
2.4 No guarantee applies to wearing parts, such as tyres, chain, chain wheels, freewheel,
rear gears, cables and brake pads, unless construction and/or material faults are involved.
2.5 A guarantee period of 2 years applies to other painted and chromium parts for corrosion,
provided that the bicycle has been properly maintained.
Article 3 Guarantee exclusions
3.1 The guarantee will become null and void in the following cases, to the discretion of
Batavus:
a. Incorrect and/or careless use of the bicycle and non-intended use;
b. The bicycle has not been maintained in conformity with the information in this manual;
c. Technical repairs have been carried out incompetently;
d. Parts mounted afterwards do not correspond with the technical specifications of the
bicycle concerned or have been mounted incorrectly;
e. If the certificate of ownership, showing that the bicycle has been completed and
checked before delivery to the customer, is not present or has not been signed by the
recognised Batavus dealer.
3.2 Further, Batavus bv explicitly does not accept any liability for damage to (parts of) the
bicycle resulting from:
a. Faulty adjustment/tension of handle bars, stem, saddle, saddle post, derailleur set,
brakes, quick couplings of the wheels and saddle;
b. Untimely replacement of parts, such as brake/shifter cables, brake pads, tyres, chain
and gears;
c. Climatic influences, such as normal weathering of paintwork or chromium corrosion.
