Installation and Maintenance Manual: RLCDC
Published January 2022
Rev. B Rev. B
17
7 Troubleshooting and Repair
Many issues that may arise with Bastian Solutions conveyor can be corrected with minimal field repairs.
Bastian Solutions encourages using the following troubleshooting techniques before contacting a Bastian
Solutions representative as these are the same techniques used by our field service engineers. To assist
in data collection, Bastian Solutions asks that any issues that arise be recorded in a log, with the mark
number, a description of the issue, and the steps taken to resolve the issue.
Table 2 gives direction for control card diagnostics. If any problems you are experiencing with your control
card are not shown in Table 2, refer to the respective manual listed in Reference Documents.
Table 2: Troubleshooting Card Issues
ERROR
CAUSE
ACTION
Conveyor flow direction,
speed, or acceleration is
incorrect
Incorrect DIP switch settings
Check card manufacturer’s
literature to verify proper switch
configuration.
Zone not operating
No power supply
Check that the power supply is
on and wired to the card
Fuse is blown
Check LED lights and replace
the fuse if confirmed short
Incorrect DIP switch setting
Check card manufacturer’s
literature to verify proper switch
configuration
System reverses or jogs
without prompting
Fuse is blown
Check the fuses of all cards in
the immediate system
Incorrect DIP switch setting
Check card manufacturer’s
literature to verify proper switch
configuration
Communication cable incorrectly
connected or faults
Check com cables and replace if
faulty.
System turns off when several
zones are in use at the same
time
Power supply insufficient
Check the number of zones per
power supply
Check that the power supply
and AC voltage source are
working properly and installed
correctly
