- 47 -
Problem
Cause
Solution
Food in the upper part is
not browned, not cooked at
all or burnt at the bottom
Wrong function or wrong
height of the guiding rails
for containers / baking
trays has been selected
Change the height of the
guiding rails
Dough does not rise
Dough too dry
Dough too loose
Convection oven door was
opened too often
Set temperature is too low
Follow the recipe
Follow the recipe
When baking, do not
open the convection oven
door, if possible
Increase the set
temperature
Food too dry
Set temperature is too
high
Baking time too long
Wrong container selected
Select lower temperature
Decrease baking time
Use only suitable
containers for the food
Food not evenly cooked
Food in the container
distributed incorrectly
Wrong height of the
guiding rails selected
Wrong preparation type
selected
Correctly distribute food in
the container
Select different height of
the guiding rails
Change the preparation
type
When malfunction cannot be cleared:
-
do not
open the housing,
-
contact the customer service department or vendor and give the following
information:
type of malfunction;
article number and serial number
(read from the rating plate on the back wall of the device);
purchase date.
