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7. Possible Malfunctions
In case of malfunction, disconnect the device from its power source. Before contacting
the service or sales agent, verify - based on the table below - whether it is possible to
eliminate disruption in operation.
Problem
Possible cause and solution
The device does
not work
Check if the supply plug is correctly connected to the socket.
Check the socket by connecting another device to it.
Check the power cord for damages. In case it is damaged do
not use the device. Contact the technical support.
Make sure that the ON/OFF switch has been pressed
properly.
The device does
not produce
complete vacuum
in the bags
To ensure correct sealing, the open end of the vacuum bag
must be smooth (no folds) and rest properly on the sealing
strip in the vacuum chamber.
Vacuuming time is too short. Repeat the vacuum packaging
process.
The seal of the vacuum chamber is damaged or dirty. Clean
the seal or replace it with a new one.
The vacuum packaging bag may be punctured. To check it,
seal the bag with some air inside, immerse in water and
squeeze. Air bubbles indicate that the bag is not tight. Seal the
packaging bag again or use another one.
The vacuum bag
loses vacuum after
sealing
The sealing may be incomplete due to folds, crumbs, fat, or
moisture. Reopen the vacuum packing bag, clean the upper
part of its interior, remove all foreign objects from the sealing
strip, and repeat the sealing operation.
Check the bag for damages which may cause the vacuum
loss. Cover the sharp edges of the bag content with the paper
towel.
The vacuum bag has been incorrectly placed on the sealing
strip. Always make sure that during the sealing process, the
entire vacuum bag is always lying flat on the sealing strip.