Tech 500
User Guide rev1.0
JUNE 2013
42
LIMITED WARRANTY
Bartec products are guaranteed for a period of 1 year from the original date of purchase (either
from the factory or authorized dealer). In order for your warranty to become active, you must
register your tool with Bartec USA by mailing in the warranty card or registering on our website.
We warranty that the tool will be free from defects in material and workmanship, when
properly used. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL CONSUMER PURCHASER OF
THIS PRODUCT. In the event of a defect, Bartec USA LLC will, at its discretion, repair or replace
the tool with a product of like kind or quality, which may be new or reconditioned. The repaired
or replaced product will be warranted for 90 days from the date of return shipment, or for the
balance of the original warranty, whichever is longer. Claims of all defects must be submitted
within 30 days of occurrence, and verified by an authorized Bartec representative.
To obtain service for your Bartec tool the purchaser must obtain a Return Materials
Authorization (RMA) number from Bartec USA customer service prior to shipping. Bartec shall
not be liable for any expense incurred by purchaser in order to remedy a defect without prior
authorization. To obtain your RMA number, you will need to provide at a minimum the follow:
1) Model and Serial Number, 2) Supplier from which the tool was purchased 3) Date of
purchase, 4) Description of problem, how and when it occurred. Please note that Bartec USA
may attempt to have you try some things in the field prior to issuing a RMA number to
determine if the tool does need to come back. The purchaser must return the product postpaid
with a copy of the original sales receipt, purchaser’s return address and the RMA number
clearly printed on the outside of the package to:
44231 Phoenix Drive
Sterling Heights, MI 48314
ATTN: Returns RMA#______
