Barcodes Group Informs CF-PM43-1 Setup Manual Download Page 15

Page 15 of 22 

IMPRESS 

 Setup Guide for Informs CF-PM43-1 Thermal Transfer Printer 

 

 

 

 

 

Loading Labels And Ribbon: 

For assistance with loading labels and ribbons, please 

click on the PM43 label and ribbon loading link below at our IMPRESS support page to 

view a video showing step-by-step instructions: 

 

http://www.informsinc.com/healthcare/impress

 

 

Note: 

Keep the ribbon core

. You will need it the next time you load ribbon. 

 

 

Placing the printer in Direct Protocol Command Language: 

use the following 

procedure to configure the printer to use Direct Protocol: 
1.

 

Press the 

Menu 

icon in the upper left corner of the LCD. 

2.

 

Press 

Settings 

and then 

System Settings

3.

 

Press 

General 

then scroll down until you get to Command Language. 

4.

 

Use the left or right arrow until 

Direct Protocol 

is displayed. 

5.

 

Press the 

Save 

icon at the top of the LCD. 

6.

 

Press the 

Home 

icon in the upper right to exit. 

Additional Intermec PM43 Documentation can be downloaded from this location: 

http://www.intermec.com/support/manuals/search.aspx?categoryid=7&familyid

 

=10&productnodeid=PRTRPM43A

 

 

 

TROUBLESHOOT PRINTER PROBLEMS 

 

Problem 

Possible Solution 

The printout is weak. 

Try these possible solutions in order: 

 

Make sure that your media setting is appropriate for hte type 

of media you are using. 

 

The contrast may be too low. Increase the contrast. 

 

The printhead pressure may be too low. Increase the 

printhead pressure. 

 

Replace the printhead 

The printout is weaker 

on one side. 

Adjust the printhead balance 

There are weak spots 

on the printout. 

Try these possible solutions in order: 

 

 

There may be foreign particles on the media. Clean or replace 

the media. 

 

Make sure that your media and ribbon are compatible. 

 

Make sure that you are using high quality media and ribbon. 

 

The contrast may be too low. Increase the contrast. 

Summary of Contents for Informs CF-PM43-1

Page 1: ...he Startup Wizard the printer will prompt you to run other wizards Press Yes Press Printing a Press Media Setup b The default is Media with Gaps If this the correct type press or press a different typ...

Page 2: ...PRINTER DRIVERS Go to https hsmftp honeywell com If it is your first time accessing the Honeywell Software site you may need to create a login From the Software listing select the options below and do...

Page 3: ...Page 3 of 22 IMPRESS Setup Guide for Informs CF PM43 1 Thermal Transfer Printer...

Page 4: ...Page 4 of 22 IMPRESS Setup Guide for Informs CF PM43 1 Thermal Transfer Printer...

Page 5: ...ER Once the driver pack is installed use the add a printer option in Windows Settings to install your printer If you have a USB printer this can be done by connecting the printer and following the on...

Page 6: ...Thermal Transfer Printer Select Printing Preferences and on the Page Setup tab click the New button Name your label size in this example IMPRESS 4x2 and enter the dimensions of the label you will be u...

Page 7: ...Thermal Transfer Printer On the Stock tab ensure that the Print Method is set to Thermal Transfer the Type is set to Label with gaps and on the Media drop down select TMX3200 INdelible Click Apply and...

Page 8: ...Click the Tools tab then click the Driver Options button Click the Network Settings tab and ensure that under Printing Preferences both Share settings between all users and Share settings between all...

Page 9: ...just make sure the correct printer is selected The print preview should look like the image below with the label image looking like the size you are using You may need to click Actual size in the Pag...

Page 10: ...Page 10 of 22 IMPRESS Setup Guide for Informs CF PM43 1 Thermal Transfer Printer UNDERSTANDING THE PM43 PRINTER...

Page 11: ...be starting up or performing a firmware upgrade Full Touch Display Front Panel The full touch display front panel contains a 3 5 inch touch panel and a keypad for entering information or navigating t...

Page 12: ...anges Moves between options in a setting menu Moves to additional options not viewable in the menu Information and Status Icon Descriptions Icon Description of Icon Printer Information icon Press the...

Page 13: ...hange printer settings Select Tools to print test labels manage a connected USB storage device restore printer default settings or save and load printer profiles Select Wizards to see a list of wizard...

Page 14: ...the data to a log file For experienced users Wireless 802 11 Looks for wireless networks and sets up Wi Fi communications Available when Wi Fi Bluetooth module is installed Bluetooth Looks for discov...

Page 15: ...ess the Save icon at the top of the LCD 6 Press the Home icon in the upper right to exit Additional Intermec PM43 Documentation can be downloaded from this location http www intermec com support manua...

Page 16: ...solutions in order The printhead may be failing Replace the printhead The strobe signal may be failing For help contact your Intermec service representative The inner edge of the printout is missing T...

Page 17: ...r an RS 232 printer installed on your PC uninstall the driver PRINTER MAINTENANCE Cleaning the printer To properly maintain the printer you should clean it regularly Follow these guidelines for cleani...

Page 18: ...a soft cloth soaked in isopropyl alcohol between the two media guides to clean them 5 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue 6 Once the parts are dry re...

Page 19: ...wer and turn on the printer Replacing the Platen Roller If the printer platen roller gets damaged or wears out it is easy to replace On the PM43 printer you can store a spare platen roller in the hold...

Page 20: ...e media cover reconnect power and turn on the printer Prevent Ribbon Wrinkling If you have problems with the thermal transfer ribbon getting wrinkled try adjusting the ribbon tension bar 1 Open the me...

Page 21: ...rinter is adjusted at the factory for full width media If you are using media that is less than full width 4 inches or 102 mm Intermec recommends that you adjust the position of the printhead balance...

Page 22: ...rinter feeds media by detecting gaps between the labels The black mark sensor is a reflective sensor that detectsblack marks on continuous media The sensor contains a blue LED which is strong enough t...

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