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4. Troubleshooting
Code 5646: “lamp - set lamp on failed” (Error)
Situation
Solution
The lamp goes out immediately after
the ignition or does not go on at
all. SMPS and LPS seems to work
normally. This situation can be the
result of a bad lamp or SPG module.
See chapter "Start Pulse Generator",
page 303.
•
Install another xenon lamp in case the voltage on the “LAMP OUT” pins is 140 volt
and you hear the SPG module three times clicking to ignite the lamp.
•
Replace the SPG module in case the voltage value on the “LAMP OUT” pins is 140
volt and you do NOT hear the SPG module clicking to ignite the lamp.
•
Replace the LPS modules in case the voltage value on the “LAMP OUT” pins is
below 140 volt and the lamp is not ignited.
Note: The ambient noise must be low to hear the SPG clicking in an attempt to ignite
the lamp.
Code 5647: “lamp - lamp is off due to an error” (Error)
Situation
Solution
The Lamp Power Supply was
triggered to switch off the lamp due
to an error.
Check the projector log
fi
les for other listed errors and solve these errors
fi
rst.
Malfunction Lamp Power Supply
(LPS).
Replace the Lamp Power Supply unit. See "Lamp power supply", page 283 or "Lamp
power supply (single module)", page 291..
Defect Lamp installed.
Replace the Lamp. See "Lamps and lamp houses", page 93.
Code 5654: “lamp run time - read failed” (Error)
Situation
Solution
Lamp house not correctly inserted
Check if the lamp house is properly installed. Ensure that the three
fi
xation screws
(reference 1 image 4-17) of the lamp house are fastened.
Lamp Info Module with old
fi
rmware.
Check lamp info module
fi
rmware version in the "version info" area of the communicator.
If mismatch is detected then run update.
Malfunction Lamp Info Module.
Replace the Lamp Info Module. See "Replacement of the Lamp Info module", page 113.
Code 5657: “lamp run time - exceeds maximum” (Error)
Situation
Solution
The lamp inside the lamp house has
exceeded its maximum run time.
Replace the lamp and reset hours and bulb type. See "Lamps and lamp houses",
page 93.
Code 5658: “lamp run time - read limits failed” (Error)
Situation
Solution
Lamp house not correctly inserted
Check if the lamp house is properly installed. Ensure that the three
fi
xation screws
(reference 1 image 4-17) of the lamp house are fastened.
Lamp Info Module with old
fi
rmware.
Check lamp info module
fi
rmware version in the "version info" area of the communicator.
If mismatch is detected then run update.
Malfunction Lamp Info Module.
Replace the Lamp Info Module. See "Replacement of the Lamp Info module", page 113.
Code 5659: “lamp run time - warning” (Warning)
Situation
Solution
The lamp inside the lamp house is
about to exceed its maximum run
time. Status light lights up blue
(noti
fi
cation state)
Replace the lamp as soon as possible. See "Replacement of the Lamp Info module",
page 113.
Code 5670: “dowser - set dowser open failed” (Error)
Situation
Solution
Wire unit Dowser disconnected
(reference 1 image 4-36).
Reconnect the dowser wire unit with the blue wire unit on the light processor unit
(reference 1 image 4-36).
Wire unit Dowser disconnected from
the Signal Backplane (reference 2
image 4-36.
Reconnect the blue wire unit of the Dowser with the Signal Backplane.
60
R5905043 DP2K-12C/11CX 19/02/2018
Summary of Contents for DP2K-12C
Page 1: ...DP2K 12C 11CX Service manual R5905043 15 19 02 2018...
Page 4: ......
Page 8: ...Table of contents 4 R5905043 DP2K 12C 11CX 19 02 2018...
Page 12: ...1 Safety 8 R5905043 DP2K 12C 11CX 19 02 2018...
Page 31: ...4 Troubleshooting 4 TROUBLESHOOTING R5905043 DP2K 12C 11CX 19 02 2018 27...
Page 32: ...4 Troubleshooting 28 R5905043 DP2K 12C 11CX 19 02 2018...
Page 96: ...5 Removal and installation of projector covers 92 R5905043 DP2K 12C 11CX 19 02 2018...
Page 121: ...6 Lamps and lamp houses Image 6 38 R5905043 DP2K 12C 11CX 19 02 2018 117...
Page 138: ...7 Cold mirror assembly 134 R5905043 DP2K 12C 11CX 19 02 2018...
Page 222: ...12 Card Cage 1 Image 12 11 218 R5905043 DP2K 12C 11CX 19 02 2018...
Page 225: ...12 Card Cage Image 12 15 Button unit removal R5905043 DP2K 12C 11CX 19 02 2018 221...
Page 281: ...15 Power input Image 15 13 Mains AC compartment cover R5905043 DP2K 12C 11CX 19 02 2018 277...
Page 282: ...15 Power input 278 R5905043 DP2K 12C 11CX 19 02 2018...
Page 306: ...18 Lamp power supply single module 302 R5905043 DP2K 12C 11CX 19 02 2018...
Page 340: ...21 Maintenance procedures 336 R5905043 DP2K 12C 11CX 19 02 2018...
Page 350: ...A Pin configurations 346 R5905043 DP2K 12C 11CX 19 02 2018...
Page 351: ...B Input formats B INPUT FORMATS R5905043 DP2K 12C 11CX 19 02 2018 347...
Page 352: ...B Input formats 348 R5905043 DP2K 12C 11CX 19 02 2018...