Barco ClickShare CSE-200 Installation Manual Download Page 77

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7. Software updates

7. SOFTWARE UPDATES

7.1

Software update

About Software updates

There are two ways to update the Base Unit software:
•

via the Con

gurator, for more information, see "Firmware Update", page 60.

•

by copying the software on a USB stick

To update the Base Unit software by copying the software on a USB stick

1. Download the latest version of the software from Barco’s website, ,

www.barco.com/clickshare

. Click on

Visit the ClickShare

product page

and go to tab

Downloads

2. Unzip the zip

le.

3. Copy the ENC

le to a USB stick.

4. Rename the

le to

clickshare_firmware.enc

Renaming is necessary as the software will look for that speci

lename on the device.

5. Insert the USB stick into the USB port at the front of the Base Unit.

6. Follow the instructions on the meeting room screen.

7. When the on-screen message indicates that the process is

nished, remove the USB stick.

The Base Unit reboots.

R5900023 CLICKSHARE CSE-200 13/07/2016

Summary of Contents for ClickShare CSE-200

Page 1: ...ClickShare CSE 200 Installation manual R5900023 04 13 07 2016 ...

Page 2: ...Barco NV President Kennedypark 35 8500 Kortrijk Belgium Phone 32 56 23 32 11 Fax 32 56 26 22 62 Support www barco com en support Visit us at the web www barco com Printed in China ...

Page 3: ...cations or repairs on goods delivered by Barco or if the goods are handled incorrectly in particular if the systems are operated incorrectly or if after the transfer of risks the goods are subject to influences not agreed upon in the contract all guarantee claims of the purchaser will be rendered invalid Not included in the guarantee coverage are system failures which are attributed to programs or...

Page 4: ...ll constitute your sole and exclusive remedy and Barco s sole and exclusive liability for a third party claim that the Product infringes or misappropriates any intellectual property right of a third party 4 Barco and Barco s licensors as appropriate retain ownership of all intellectual property rights in the Software and any copies you or any Authorized User may make of such Software The Software ...

Page 5: ...rnments 11 Barco shall be entitled to sub contract all or any of Barco s obligations hereunder to a third party and or any of Barco s affiliated companies 12 The construction validity and performance of this Software License shall be governed in all respects by the laws of Belgium without recourse to its conflict of law principles All disputes arising in any way out of or affecting this Software L...

Page 6: ...tion of your personal data You may exercise these rights by contacting Barco Open Source Software provisions This product contains software components released under an Open Source license A copy of the source code is available on request by contacting your Barco customer support representative EACH SEPARATE OPEN SOURCE SOFTWARE COMPONENT AND ANY RELATED DOCUMENTATION ARE PROVIDED AS IS WITH OUT E...

Page 7: ...www gnu org licenses gpl html gdbserver http www gnu org licenses gpl html grub http www gnu org licenses gpl html gstreamer http www gnu org licenses gpl html hdparm http opensource org licenses BSD 3 Clause hostapd http opensource org licenses BSD 3 Clause i2c tools http www gnu org licenses old licenses gpl 2 0 html iftop http www gnu org licenses old licenses gpl 2 0 html iperf http opensource...

Page 8: ...http opensource org licenses BSD 3 Clause libpixman 1 0 http changelogs ubuntu com changelogs pool main p pix man pixman_0 10 0 0ubuntu1 libpixman 1 0 copyright libpng12 0 http www libpng org pub png src libpng LICENSE txt libpopt0 http opensource org licenses MIT libsm6 libstdc 6 http www gnu org licenses gpl html libtalloc2 http www gnu org licenses lgpl html libusb http www gnu org licenses old...

Page 9: ...ttp www gnu org licenses gpl html splashutils http www gnu org licenses gpl html strace http opensource org licenses BSD 3 Clause sysfsutils http www gnu org licenses old licenses gpl 2 0 html sysvinit http www gnu org licenses old licenses gpl 2 0 html tcpdump http opensource org licenses BSD 3 Clause ttf arphic uming ttf dejavu common ttf dejavu sans mono ttf dejavu sans ttf sazanami gothic ttf ...

Page 10: ...prepared by the FCC How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules In order to maintain compliance with...

Page 11: ...le R9861500D01 9393B R9861500D01 Informations concernant l exposition aux fréquences radio RF La puissance de sortie émise par l appareil de sans fil Barco est inférieure à la limite d exposition aux fréquences radio d Industry Canada IC Utilisez l appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal IC ID Unité de Base 9393B R9861520 IC ID Button modè...

Page 12: ......

Page 13: ...6 4 Meeting room information 33 6 5 Personalisation wallpaper 34 6 6 Personalisation Personalized wallpaper 35 6 7 Manage configuration files 37 6 8 Display setup 38 6 9 Audio settings 38 6 10 WiFi settings 39 6 11 LAN settings 40 6 12 Network integration activation 42 6 13 Network integration EAP TLS security mode 44 6 14 Network integration EAP TTLS security mode 47 6 15 Network integration PEAP...

Page 14: ...Table of contents 2 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 15: ... Article number User Guide R5900025 Installation Guide R5900023 Safety Guide R5900032 Service Guide R5900027 Button Guide R5900007 Recycling Manual R5900029 API Guide R5900018 A printed copy of the Safety Guide and an electronic version of the user and installation guide on USB stick is included in the CSE 200 box at purchase Always check for the latest version of the manual on www barco com click...

Page 16: ...described subject Font overview Buttons are indicated in bold e g OK Menu items are indicated in italic Step related notes tips warnings or cautions are printed in italic Procedure related notes tips warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon 4 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 17: ...ons Components CSE 200 set A standard CSE 200 set consists of a Base Unit and 2 Buttons Depending on the location where you buy the product the software of the Base Unit is different If needed you can buy additional Buttons and a tray to store the Buttons 1 2 Image 2 1 1 Base unit 2 Button Accessories included Depending on the country where you buy the product the following regionalized accessorie...

Page 18: ...ClickShare app Extended desktop Available depending on the driver of your graphics card Authentication protocol WPA2 PSK in stand alone mode WPA2 PSK or IEEE 802 1X in network integration mode Wireless transmission protocol IEEE 802 11 a g n Reach Adjustable with signal strength modulation max 30m 100 ft between ClickShare Button and ClickShare Base Unit Frequency band 2 4 GHZ and 5 GHz Connection...

Page 19: ...on and a USB port Status LED ring is mounted around the standby button of the Base unit 2 1 4 3 Image 2 2 Front panel Base Unit 1 USB port 2 Status LED ring 3 Standby Button 4 Kensington lock Table 2 3 USB port The USB port is used to update the soft and firmware of both the Base Unit and the Buttons See also Software update page 65 When plugging in the Button into the Base Unit the Button is pair...

Page 20: ...e of the Base Unit breathing white ECO standby mode static white awake and ready i e showing the welcome message on the display pairing is done red blinking an error occurred dark deep standby off Standby button The button at the front of the Base Unit has a standby function once the Base unit is powered When the system is in normal operational mode a push makes the system goes to a pre defined st...

Page 21: ...ge or disturbance of other devices that may be caused by using a different antenna The use of an active power amplifier is not allowed Antenna type Dipole Gain Maximum 2 dBi peak gain in 2 4GHz and 5Ghz band Bottom layout of the Base Unit The serial number label containing the Barco part number the revision number production date week year and the serial number The product label with the applicabl...

Page 22: ...he Button from the Base Unit static red sharing your screen with the display pairing and software update is done You can now unplug the Button from the Base Unit red blinking an error occurred off no light the Button is not or not properly inserted into the USB port the Button might be defective the USB port or computer might be defective Button label The label at the bottom of the Button contains...

Page 23: ...CP 6541 6542 6543 6544 6545 UDP 5353 WebUI TCP 80 443 REST API TCP UDP 4000 4001 Airplay TCP 4100 4200 7000 7100 47000 UDP 4100 4200 5353 Google Cast TCP 8008 8009 9080 UDP 1900 32768 610002 If Proxy settings are enabled in the Configurator for auto update functionality additional ports may be used 2 Google Cast will pick a random UDP port above 32768 to facilitate video streaming R5900023 CLICKSH...

Page 24: ...2 CSE 200 Specifications 12 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 25: ...ators or air ducts or in a place subject to direct sunlight excessive dust or humidity Be aware that room heat rises to the ceiling check that temperature near the installation site is not excessive 3 2 Basic Workflow Before using CSE 200 1 Unpack the ClickShare components and accessories from the box For a detailed overview of the content of the CSE 200 box see About the CSE 200 page 5 2 Install ...

Page 26: ...3 Getting started 14 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 27: ...ed antennas are removable They can rotate for better wireless connection A Kensington lock is foreseen on one side of the Base Unit WARNING Ceiling mount is not allowed 4 2 Table mounting Overview Put the Base Unit directly on the meeting room table The total weight of the Base Unit is 600 g 4 3 Wall mounting About wall mounting No mounting bracket is needed to install the Base unit on the wall Th...

Page 28: ...uld be oriented vertically so perpendicular to the ceiling and parallel to the walls The antennas should be installed far enough at least 50cm 1 6ft from metallic surfaces to avoid unwanted reflections and far enough at least 1m 3 3ft from other radio equipment that operates in the same frequency range e g other Wi Fi access points cordless telephone microwave ovens It is also best to install ante...

Page 29: ... send the audio signal together with the video signal The user can decide this by using the same tools as he would to control the laptop s speakers or a headphone the audio controls of the operating system eg for Windows Control Panel Sounds and audio devices or the physical buttons on the keyboard of their laptop mute unmute lower volume higher volume There will be synchronization between the aud...

Page 30: ... This product is intended to be supplied by a UL Listed Power Unit marked Class 2 or LPS or Limited Power Source with output rated 12 VDC 1 5A min or Power over Ethernet PoE Plus IEEE802 3at Type 2 compliant Power Sourcing Equipment PSE rated 42 5 57 VDC 0 4 0 3A An external power adapter is delivered with the product Once the Base unit is powered it starts up Then the power button can be used to ...

Page 31: ...4 CSE 200 Installation Image 4 5 Type A Image 4 6 Type A Image 4 7 Type C Image 4 8 Type G Image 4 9 Type I 3 Connect the power cable to the wall outlet R5900023 CLICKSHARE CSE 200 13 07 2016 19 ...

Page 32: ...4 CSE 200 Installation 20 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 33: ...on needs to be paired again The Button software update runs in the background and will not impact users while using the system If desired this feature can be disabled in the Web Interface When downgrading or updating to an older version of the Base Unit software the Buttons need to paired manually to update their software and that only in case the Button update over Wi Fi is disabled A Button can ...

Page 34: ... now ready for use 5 2 Pre install of the Launcher service Launcher service pre install The ClickShare Launcher service can be pre installed on your laptop or on company level How this is done depends on your IT infrastructure When the Launcher service is pre installed a launcher application runs in the background When you plug the Button in your laptop the ClickShare application will be run from ...

Page 35: ...er specifies the installation directory for ClickShare launcher If not specified the default folder will be the Program Files folder LAUNCH_APP The ClickShare launcher application will be started right after the installation finishes if this parameter is set to YES Otherwise the launcher application will not be started qn This parameter indicates that the installation will be done in silent mode m...

Page 36: ...5 Preparing the buttons 24 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 37: ...ergy savers Buttons Firmware Update Support Updates Troubleshoot log settings Factory defaults 6 1 Accessing the Configurator Getting access to the Configurator There are three ways to access the Configurator Via the LAN Direct Ethernet connection between PC and Base Unit Via the Base Unit s wireless network When accessing the configurator for the first time the ClickShare Configuration Wizard sta...

Page 38: ...pears Image 6 1 Login screen 3 To change the language of the Configurator click on the drop down next to the current selected language and select the desired language Image 6 2 Configurator lanuguages 26 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 39: ...ssword read and accept the EULA and click OK By default the password is set to admin The configurator opens Image 6 3 Start screen The language of the configurator can be changed on any page in the interface The screen is split up in 2 panes Left pane with the selection buttons and a right pane to configure the selected function The startup screen itself shows the wired IP address the wireless IP ...

Page 40: ...fault SSID and password to connect to the Base Unit are respectively ClickShare serial base number and clickshare 2 On your laptop open a browser Note Supported browsers are Internet Explorer Firefox and Safari 3 Browse to http 192 168 2 1 A login screen appears 4 Enter the user name admin and the password read and accept the EULA and click OK By default the password is set to admin The web interf...

Page 41: ...configuration wizard starts up automatically All basic settings necessary to configure the Base Unit are covered by the configuration wizard Once the configuration wizard is finished the Base Unit is ready to be used Image 6 4 Configuration wizard To start the wizard click on Start Configuration R5900023 CLICKSHARE CSE 200 13 07 2016 29 ...

Page 42: ...ig uration Wizard at the left bottom of each screen Personalisation Language on screen text See On Screen Language and Text Size page 31 Meeting room name location name and welcome message See Meeting room information page 33 System Time zone manua time setup See Date Time setup manually page 56 Use NTP See Date Time setup time server page 57 Security Level settings See Security security level pag...

Page 43: ...About the on screen language The on screen language can be set independent of the configurator language The on screen text size can be changed between small medium or large Language selection 1 Log in to the Configurator 2 Click Personalisation On Screen ID R5900023 CLICKSHARE CSE 200 13 07 2016 31 ...

Page 44: ...e possible Arabic Simplified Chinese Traditional Chinese Danish Dutch English Finnish French German Italian Japanese Korean Norwegian Portuguese Russian Spanish Swedish Text size 1 Log in to the Configurator 2 Click Personalisation On Screen ID 3 Click on the drop down box next to On screen text size and select the desired font size The following sizes are possible Small Medium Large 32 R5900023 C...

Page 45: ...se Unit and in the list of AirPlay receivers on the user s iOS device 4 Click in the input field next to Location name and enter the location 5 Click in the input field next to Welcome message and enter the desired message Show on screen information 1 Log in to the Configurator 2 Click Personalisation On screen ID 3 Check the check box in front of Show meeting room info Checked meeting room name l...

Page 46: ...allpaper selection pane is shown The current selected wallpaper is shown with a red border 3 Select one of the available wallpapers and click on Save Changes Note By default a general Barco CSE 200 wallpaper and a CSE 200 Quick Start Guide wallpapers are available They are automatically resized to fit the aspect ratio of the screen The selected wallpaper is indicated with a red border The message ...

Page 47: ...y useful when the Base Unit is integrated in a larger AK system 6 6 Personalisation Personalized wallpaper About a personalized wallpaper Via the Configurator it is possible to upload personalized backgrounds or wallpapers The upload file should be a JPEG PNG BMP or TIFF format with a maximum size of 2 5MB Maximum 5 wallpaper can be uploaded How to upload 1 Log in to the Configurator 2 Click Perso...

Page 48: ...zed image and click Change image Image 6 12 Change image 3 Browse for the desired image click Open to load the image The content of the file is checked and when valid format and size the file is uploaded The new wallpaper gets a red border 4 Click on Save changes to apply the personalized wallpaper and replace the previous file The message Successfully applied changes is displayed on top of the pa...

Page 49: ...on Files Image 6 14 Configuration files 3 To download a full backup click on Full Backup An xml file containing all information and history will be downloaded This file can be reused on the same Base Unit only 4 To download a portable version click on Portable Version An xml file containing portable information to duplicate settings on another Base Unit 5 To upload a configuration click on Upload ...

Page 50: ...een saver drag the slider bar to the left or to the right until the desired delay time is reached When the slider is set completely to the right the screen saver will never be activated 6 9 Audio settings About the audio settings The audio functionality can be disabled or enabled When the enable and or disable setting is changed the Buttons must be re paired before the setting becomes active Image...

Page 51: ...G It is not allowed to operate the Base Unit outside its intended geographical region About WiFi A connection with the Base Unit can be made via a wireless connection A fixed wireless IP address is used to establish the con nection The transmission power of the wireless signal can be reduced Image 6 17 WiFi settings Changing the IP address will require a repairing of the Buttons used with this Bas...

Page 52: ...rs might lead to connection issues If so increase again the signal strength until the issues are solved By default the strength is set to 100 WebUI access via Wi Fi 1 To allow access to the configurator via Wi Fi check the check box in front of WebUI available via Wi Fi Checked Configurator accessible via Wi Fi Not checked access to the configurator via Wi Fi is blocked 6 11 LAN settings About LAN...

Page 53: ...the 4 octets Note An address contains 4 octets with a maximum value of 255 This must NOT be 0 0 0 0 for static IP Address assignment 3 Click in the Subnet mask input fields and fill out the 4 octets as appropriate for the local subnet 4 Click in the Default Gateway input fields and fill out the 4 octets Set the Default Gateway to the IP Address of the router MUST be on the local subnet Note This m...

Page 54: ...itch networks to connect with the ClickShare Base Unit This is where ClickShare Network Integration comes in Once fully configured and enabled the built in AP of the Base Unit is disabled The Button or the mobile devices can then connect to a wireless access point that is part of the corporate network At this point the Base Unit needs to be connected to the corporate network via the wired Ethernet...

Page 55: ... separate BYOD Bring Your Own Device traffic from the core corporate network Take this into consideration when integrating ClickShare into your network ClickShare Buttons connecting to your wireless infrastructure should be able to connect to the Base Units Furthermore if you want to use the mobile apps these should also be able to reach the Base Units It is advisable to put all ClickShare Units i...

Page 56: ...en client and server It requires a PKI Public Key Infrastructure to distribute server and client certificates For some organizations this might be too big of a hurdle for those cases EAP TTLS and PEAP provide good alternatives Even though a X 509 client certificate is not strictly required by the standard it is mandatory in most implementations including for ClickShare When implemented using clien...

Page 57: ... and revoking of certificates in a scalable way SCEP support is included to allow a quicker and smoother integration of the ClickShare Base Unit and Buttons into the corporate network Since most companies are using Microsoft Windows Server and its active directory AD to manage users and devices our SCEP implementation is specifically targeted at the Network Device Enrolment Service NDES which is p...

Page 58: ...ain for which you are enrolling should match the one defined in your Active Directory Identity Identity of the user account in the Active Directory which will be used by the ClickShare Buttons to connect to the corporate network When using EAP TLS make sure that the necessary mapping exists between the Client Certificate issued by your CA and this user account Corporate SSID The SSID of your corpo...

Page 59: ...cutable Look for the lines EDSUSBDongleConnection mpParseDongleMessages An error code and a short summary of the issue should be logged 6 14 Network integration EAP TTLS security mode About EAP TTLS EAP TTLS Tunneled Transport Layer Security is an EAP implementation by Juniper networks It is designed to provide authen tication that is as strong as EAP TLS but it does not require each user to be is...

Page 60: ...nes EDSUSBDongleConnection mpParseDongleMessages An error code and a short summary of the issue should be logged 6 15 Network integration PEAP security mode About PEAP PEAP Protected Extensible Authentication Protocol is an EAP implementation co developed by Cisco Systems Microsoft and RSA Security It sets up a secure TLS tunnel using the servers CA certificate after which actual user authenticati...

Page 61: ...ireless infrastructure to which the ClickShare Buttons will connect Click Next to continue When having problems connecting the Button to your corporate network to get feedback from the Button please have a look at the ClickShare Client log This log can be pressing the holding Shift key when starting the Client executable Look for the lines EDSUSBDongleConnection mpParseDongleMessages An error code...

Page 62: ...ck from the Button please have a look at the ClickShare Client log This log can be pressing the holding Shift key when starting the Client executable Look for the lines EDSUSBDongleConnection mpParseDongleMessages An error code and a short summary of the issue should be logged 6 17 Services mobile devices ClickShare app This function enables the possibility to connect with a mobile device using th...

Page 63: ...ia ClickShare app check the check box in front of Sharing via ClickShare app To allow streaming via AirPlay check the check box in front of Streaming via AirPlay To allow streaming mirroring via Google Cast check the check box in front of Streaming via Google Cast 4 To add a passcode click on the drop down and select the desired passcode not for Google Cast The following options are possible No pa...

Page 64: ...te CSC 1 and CSM 1 For Buttons without certificate R9861006D01 this function allows Buttons without certificate to be paired with Base Units with certificate CSE 200 Consider the following remarks For CSE 200 software release V1 3 0 or higher is required These buttons can only be paired when security level 1 is set When changing the security level to 2 or 3 a warning message will be display This c...

Page 65: ...n of audio and video data The standard security options are PIN code activation for mobile apps and Buttons WebUI access via HTTPS with login management no wireless WebUI access SSID of Wi Fi network is hidden Level 2 this level offers a higher degree of security fit for organizations that are more sensitive to security matters Level 2 contains the level 1 security and a mandatory PIN code for mob...

Page 66: ...ecurity level 1 Log in to the Configurator 2 Click Security Security Level Image 6 35 Security levels 3 Select the desired security level icon 4 Click Save changes to apply the setting 6 21 Security passwords About passwords To access the Configurator WebUI a user name and password is needed That password can be changed at any time to protect the ClickShare Configuration settings The ClickShare AP...

Page 67: ... Click in the ClickShare API Password pane in the input field next to New password and enter the new password 4 Click in the input field next to Confirm password and enter the new password again 5 Click Save changes to apply 6 22 Status information Base Unit Status information The following information can be found Model information name and part number Serial number Firmware version First used La...

Page 68: ...ime setup manually About Date Time setup The date and time can be set manually using the time zone indication or using at least one NTP servers How to setup 1 Log in to the Configurator 2 Click System Date Time Image 6 38 Manual time date update The current time is indicated next to Current time 3 Select your time zone Click on the drop down box next to Time zone and select the corresponding time ...

Page 69: ...me click in the time field next to Time A window with 3 scroll counters open Image 6 40 Time setup 8 Click on the up down arrow of each scroll counter until the correct hour minutes and seconds are obtained 9 Click Save changes to apply 6 24 Date Time setup time server About using NTP server The clock is continuously synchronized with an external time server and the deviation is in the order of mi...

Page 70: ...ndby mode Eco standby When the Base Unit enters ECO standby mode it will disable the HDMI output signal and go in low power mode The Base Unit s LEDs will be breathing white to indicate the ECO standby mode Power consumption in Eco standby 2 6W The Base Unit will wake up with one of the following actions Button or app connecting with the Base Unit Press the standby button on the Base Unit Wake up ...

Page 71: ...imeout is reached 4 To select a standby mode select the radio button before Eco standby or Deep standby 6 26 Buttons About Buttons It is possible to update the software of the Buttons over Wi Fi All Buttons used with the Base Unit are indicated in the Buttons List The list contains the state the signal strength the serial number the firmware version the number of connections and last connection Im...

Page 72: ... to the Configurator 2 Click Support Updates Firmware 3 To check immediately if new software versions are available click on Check now for updates The system checks if new firmware is available and uploads this automatically to the Base Unit 4 To ask a confirmation before installing the software update check the check box in front of Ask confirmation 5 To check for new software at boot check the c...

Page 73: ...Base Unit check the check box in front of Allow firmware down grade 6 28 Support Updates Troubleshoot log settings About logging Both Button and Base Unit log data is saved in log files on the Base Unit These log files can contain debugging information They can be downloaded on a local computer and cleared on the Base Unit Debug logging covers only a few hours before it will be overwritten Therefo...

Page 74: ... is cleared Language is set to English Custom wallpapers are removed and the default wallpaper is restored Standby timer is reset to 10 min Hostname and SSID is set to clickshare serialnumber The SSID is broadcasted WiFi password is reset to clickshare The default WiFi channel is set back to frequency 5 GHz channel 36 The update history is cleared The table with the associated Buttons is cleared T...

Page 75: ...t and replace them with the default settings Are you sure you want to continue 4 If you want to continue click Yes remove all settings otherwise click No I changed my mind When yes is clicked the system starts a reboot Alternative way The Base Unit can be reset to factory defaults by plugging in the power cable while pressing the reset button R5900023 CLICKSHARE CSE 200 13 07 2016 63 ...

Page 76: ...6 CSE 200 Configurator 64 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 77: ...o s website www barco com clickshare Click on Visit the ClickShare product page and go to tab Downloads 2 Unzip the zip file 3 Copy the ENC file to a USB stick 4 Rename the file to clickshare_firmware enc Renaming is necessary as the software will look for that specific filename on the device 5 Insert the USB stick into the USB port at the front of the Base Unit 6 Follow the instructions on the me...

Page 78: ...7 Software updates 66 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 79: ...w signal strength Put the Base Unit closer to the meeting room table Change the orientation of the antennas at the back of the Base Unit Remove or limit as much as possible all obstructions between the Buttons and the Base Unit Web interface is not accessible Browser Use another browser version Check the browser settings No connection There are three methods to access the web interface Refer to th...

Page 80: ...function The ClickShare software is not running Go to the ClickShare drive and run the software Your content is removed from the display and the LEDs on the button are blinking white Connection to the Base Unit is lost ClickShare tries to restore the connection automatically If it fails the LEDs on the Button start blinking red Unplug the button from your laptop and try a new button Noting is show...

Page 81: ...he Web Interface and press Load Default Settings No LAN connection with the Base Unit Wrong IP address IP address is not within your LAN range DHCP is not enabled No WiFi connection with Base Unit SSID not correct Enter the correct SSID Locate the problem you are experiencing in the table below and apply the solution R5900023 CLICKSHARE CSE 200 13 07 2016 69 ...

Page 82: ...8 Troubleshooting 70 R5900023 CLICKSHARE CSE 200 13 07 2016 ...

Page 83: ...battery contains more than the specified values of lead Pb mercury Hg or cadmium Cd these chemical symbols will appear below the crossed out wheeled bin symbol By participating in separate collection of batteries you will help to ensure proper disposal and to prevent potential negative effects on the environment and human health 9 2 Rohs compliance Turkey RoHS compliance Türkiye Cumhuriyeti AEEE Y...

Page 84: ...采用的EFUP标签请参阅实例徽标内部的编号使用于指定产品基于中国大陆的电子信息产品环保使用期限通则标准 All Electronic Information Products EIP that are sold within Chinese Mainland must comply with the Marking for the restriction of the use of hazardous substances in electrical and electronic product of Chinese Mainland marked with the Environmental Friendly Use Period EFUP logo The number inside the EFUP logo that Barco uses please refer to...

Page 85: ...Importers contact information Contact To find your local importer contact Barco directly or one of Barco s regional offices via the contact information given on Barco s web site www barco com R5900023 CLICKSHARE CSE 200 13 07 2016 73 ...

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