17
TROUBLESHOOTING
Problem
Possible cause
Remedy
You cannot activate or
operate the appliance.
The appliance is not
connected to an electrical
supply or it is connected
incorrectly.
Check if the appliance is correctly connected to the
electrical supply. Refer to
“Electrical connection”
chapter.
The fuse is released.
Make sure that the fuse is the cause of the malfun-
ction.
If the fuse releases again and again, contact a quali-
fied electrician.
It’s been more than 20 se-
conds from the switching on
of the appliance.
Activate the appliance again and set the heat setting
in less than 20 seconds.
You touched 2 or more sen-
sor keys at the same time.
Touch only one sensor key.
There is water or fat stains
on the control panel.
Clean the control panel.
The hob deactivates. You put something on the
sensor key ON-OFF.
Remove the object from the sensor key.
Residual heat indica-
tor does not come on.
The zone is not hot because
it operated only for a short
time.
If the zone operated sufficiently long to be hot con-
tact an Authorised Service Centre.
The sensor keys
become hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the rear zones if possible.
The heat setting
changes
between two levels.
Power management fun-
ction operates.
Refer to
“Using the cooktop” chapter.
comes on.
The Child Lock function
operates.
Refer to
“Using the cooktop” chapter.
0 4
comes on.
There is no cookware on
the zone.
Put cookware on the zone.
The cookware is incorrect.
Use the correct cookware. Refer to
“Induction
Cooking” chapter.
The dimension of the bot-
tom of the cookware is too
small for the zone.
Use cookware with correct dimensions. Refer to
“Induction Cooking” chapter.
The cookware does not
cover the cooking zone.
Cover the cooking zone fully.
7
comes on.
The induction coils are
overheated.
Allow the appliance to cool down.
e 4
and a number
come on.
There is an error in the
appliance.
Disconnect the appliance from the electrical supply
for some time. Disconnect the fuse from the electri-
cal system of the house. Connect it again. If comes
on again, contact an Authorised Service Centre.
If you cannot find a solution to the problem yourself, contact your dealer or an Autho
-
rised Service Centre. Give the data from the rating plate.
