13
10. Door opens but won't close:
• Check The Safety Infrared Reversing Sensor (if you have
installed this accessory). If the light is blinking, correct alignment.
• If opener light does not blink and it is a new installation, repeat
Setting the Limit and Force on pages 7 and 8.
Repeat the safety reverse test after the adjustment is complete.
11. Opener light does not turn on:
Replace light bulb (230V/40W maximum). Replace burned out
bulbs with rough service light bulbs.
12. Opener strains:
Door may be unbalanced or springs are broken. Close door and
use manual release rope and handle to disconnect trolley. Open
and close door manually. A properly balanced door will stay in any
point of travel while being supported entirely by its springs. If it
does not, call for professional garage door service to correct the
problem.
13. Opener motor hums briefly, then won't work:
• Garage door springs are broken. SEE ABOVE.
• If problem occurs on first operation of opener, door is locked.
Disable door lock.
Repeat safety reverse test after adjustment is complete.
14. Opener won't activate due to power failure:
• Pull manual release rope and handle down to disconnect trolley.
Door can be opened and closed manually. When the power is
restored, pull the manual release handle down and toward
opener. The next time the opener is activated, the trolley will
reconnect.
• The Outside Quick Release accessory (if fitted) disconnects the
trolley from outside the garage in case of power failure.
15. Setting the limits manually:
1. Press and hold the black button until the yellow indicator light
starts flashing slowly then release.
2. Adjust the position of the door by using the black and orange
buttons. Black moves the door UP (open) and orange moves
the door DOWN (close).
Check to be sure the door opens high enough for your vehicle.
3. Push the remote control or door control. This sets the UP
(open) limit and begins closing the door.
Immediately press
either the orange or the black button.
The door will stop.
Adjust the desired DOWN (close) limit position using the black
and orange buttons. Check to be sure the door is fully closed
without applying excessive pressure on the rail (rail should not
bow upwards and the chain/belt should not sag or droop below
the rail). Push the remote control or door control. This sets the
DOWN (close) limit and begins opening the door.
NOTE:
If neither the black or the orange button is pressed, the
door will reverse off the floor and the DOWN travel limit will be set
automatically.
4. Open and close the door with the remote control or door control
2 or 3 times.
• If the door does not stop in the desired UP (open) position or
reverses before the door stops at the DOWN (close) position,
repeat Setting the Limits and Force on pages 7 and 8
.
• If the door stops in both the desired UP (open) and DOWN
(close) positions, proceed to
Test the Safety Reversal
System.
114A2991
HAVING A PROBLEM?
1. Opener doesn't operate from either door control or remote:
• Does the opener have electric power? Plug lamp into outlet. If it
doesn't light, check the fuse box or the circuit breaker. (Some
outlets are controlled by a wall switch.)
• Have you disengaged all door locks? Review installation
instruction warnings on page 1.
• Is there a build-up of ice or snow under door? The door may be
frozen to ground. Remove any obstruction.
• The garage door spring may be broken. Have it replaced.
2. Opener operates from remote but not from door control:
• Is door control button lit? If not, remove the bell wire from the
opener terminals. Short the red and white terminals by touching
both terminals at the same time with a piece of wire. If the
opener runs, check for a faulty wire connection at the door
control, a short under the staples, or a broken wire.
• Are wiring connections correct? Review page 7.
3. Door operates from door control but not from remote:
• Replace battery if necessary.
• If you have two or more remotes and only one operates, review
Program Your Opener and Remote on page 9.
• Is the door control button flashing? The opener is in lock mode.
If you have a Multi-Function Door Control, push and hold the
Lock button for 2 seconds. The door control button will stop
flashing.
4. Remote has short range:
• Is battery installed?
• Change the location of the remote control on the car.
• A metal garage door, foil-backed insulation or metal siding will
reduce the transmission range.
5. Door reverses for no apparent reason and opener light
doesn't blink:
• Is something obstructing the door? Pull manual release handle.
Operate door manually. If it is unbalanced or binding, call for
professional garage door service.
• Clear any ice or snow from garage floor area where garage
door closes.
• Repeat Setting Limits and Force, see pages 7 and 8.
Repeat safety reverse test after adjustment is complete.
6. Door reverses for no apparent reason and opener light
blinks for 5 seconds after reversing:
Check The Safety Infrared Reversing Sensor (if you have installed
this accessory). If the light is blinking, correct alignment.
7. Opener noise is disturbing in living quarters of home:
If operational noise is a problem because of proximity of the
opener to the living quarters, Vibration Isolator Kit 062155 can be
installed. This kit was designed to reduce the "sounding board
effect" and is easy to install.
8. The garage door opens and closes by itself:
Make sure remote push button is not stuck "on".
9. Door stops but doesn't close completely:
Repeat Setting the Limits, see page 7.
Repeat safety reverse test after any adjustment of door arm
length, close force or down limit.
