b&d group office locations
Head Office
6-8 Fiveways Blvd, Keysborough 3173
Phone (03) 9791 0200
New South Wales
34 Marigold St, Revesby 2212
Phone (02) 9722 5555
Queensland
17 Oasis Court, Clontarf 4019
Phone (07) 3883 0200
Victoria
147-153 Canterbury Rd, Kilsyth 3137
Phone (03) 9237 7766
South Australia
23 Frederick Rd, Royal Park 5014
Phone (08) 8440 4747
Western Australia
96 Mulgul Rd, Malaga 6090
Phone (08) 9247 8777
International/Export
34 Marigold St, Revesby 2212
Phone +61 (0)2 9722 5555
www.bnd.com.au
Prefixed trademarks are the property of B&D Australia Pty Ltd. B&D Doors & Openers
is a division of B&D Australia Pty Ltd. ABN 25 010 473 971. © 2016 B&D Australia Pty Ltd.
24
Controll-A-Door
®
-
Installation instructions
your representative is
24. Warranty
This Warranty is given by B&D Doors a division of B&D Australia Pty Ltd (ABN 25 010 473 971),
34-36 Marigold St, Revesby 2212, 13 62 63, [email protected].
PLEASE NOTE:
• This Warranty is in addition to any statutory, non-excludable guarantees or warranty rights and remedies under the law. See section 5 below.
• This warranty applies to the original purchaser only and may not be transferred.
• This Warranty is to be read in conjunction with the owner’s copy of the installation instruction manual.
• In this warranty, ‘B&D Representative’ means an entity authorized by B&D to service B&D products. Please check the B&D website for details.
NOTE: CONSUMABLES (eg Batteries in remote control transmitters and
light bulbs and fuses) are not covered by this warranty
1. MAKING A CLAIM
(a) The product parts in the above table should operate in accordance with
the product manual for the time period shown or for the number of cycles,
whichever occurs first; provided you comply with the manufacturer’s
instructions concerning installation, operation, maintenance and testing.
Failure to do so may void all or part of this warranty.
(b) If, during the relevant warranty period, a product part in the table above
appears to contain a defect, call the retailer from whom you purchased the
product, or B&D on 13 62 63, and they will instruct you what to do next.
(c) You are responsible for the cost of making a claim under this Warranty.
Additional access expenses where the Product is not readily accessible must
be borne by you.
(d) If B&D or B&D’s Representative confirms the product is defective and covered
by this Warranty, B&D will repair or replace it (at B&D’s sole option) at no
cost to you. Goods presented for repair may be replaced or repaired by
refurbished goods or parts of the same type.
2. WARRANTY CONDITIONS
It is a condition of this warranty that:
(a) you provide a copy of the receipt of original purchase of the product, and
the serial number of the Product which can be found on the label adhered
to the Product.
It is a condition of the below warranties that the
manual operating (opening and closing) force of
the door by hand does not exceed 20kg.
MODEL
WARRANTY
DOOR (MAX)
SECTIONAL
CAD Smart
7 yrs / 20,000 cycles
236kg
CAD Secure
7 yrs / 20,000 cycles
236kg
CAD Advance
7 yrs / 20,000 cycles
200kg
CAD S
7 yrs / 20,000 cycles
175kg
Panel Pro
5 yrs / 10,000 cycles
110kg
ROLLING
CAD PowerDrive
7 yrs / 20,000 cycles
110kg
Roll-A-Pro
5 yrs / 10,000 cycles
110kg
EXTRAS
TRACK ASSEMBLY
(includes all
parts)
1 year
TRANSMITTERS &
ACCESSORIES
1 year
(b) the door and opener are properly maintained by being serviced by a
qualified professional at regular, appropriate intervals. What is appropriate
may vary based on environmental factors (eg. weather, salt exposure) and
level of usage. Based on average use and environmental conditions, B&D
recommends that the product is serviced by B&D or a B&D Representative,
within 12 months of installation (to allow for new doors to settle) and at
regular intervals not exceeding 2 years.
3. WARRANTY EXCLUSIONS
This warranty excludes defects or improper operation resulting from:
(a) excessive wear and tear that may cause the product to fail;
(b) accidental, deliberate or negligent damage or damage cause by insects,
dirt, plants or other objects;
(c) blown fuses, electrical surges, power surges or power spikes or faulty or
unsuitable electrical wiring of structures to which the product is affixed;
(d) theft, fire, flood, rain, water, lightning, storms or any other acts of God;
(e) salt or other corrosion due to environmental conditions,
(f) any installation, configuration or use of the product contrary to the instructions
supplied with the product;
(g) maximum continuous operating time exceeding 1 minute in10 minutes;
(h) the manual operating (opening and closing) force of the door by hand
exceeding 20kg;
(i) weight exceeding amounts listed in table above;
(j) the door used with the product not being in safe working order and condition;
(k) any modification to the product or acts of any person in respect of the
product which are not authorized by B&D and which impact Product
performance;
(l) installation of a residential garage door opener in a commercial or industrial
premises or in a dwelling other than a single-family dwelling; or
(m) radio or electrical interference or lack of availability of signal.
4. OTHER CONDITIONS
(a) This Warranty is not transferable.
(b) The warranty period stated in the table will not be extended for Products or
parts repaired or replaced during the relevant warranty period.
(c) Where the Product is sold by any person other than B&D, except for the
warranty set out above, such person has no authority from B&D to give any
warranty or guarantee on B&D’s behalf in addition to the warranty set out
above.
5. STATUTORY GUARANTEES OR WARRANTIES IN AUSTRALIA
If you are a consumer under the Australian Consumer Law, our goods come
with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
This warranty certificate and other statements contained in this document
or other B&D documents given to you do not exclude, restrict or modify the
application of all or any of the provisions of the Australian Consumer Law.
To the extent permitted by the Act or other laws, B&D:
(a) limits its liability for breach of a statuatory guarantee to the payment of the
cost of replacing the Product or acquiring an equivalent Product; and
(b) expressly excludes any liability for consequential loss and incidental or
indirect damages (including but not limited to damages for loss of business
profits, income, business, goodwill or reputation, or business interruption) due
to a defect of the Product.