background image

Head Room

The minimum height required between the highest point 
of the door’s travel and the ceiling is 25mm.

Overhead Garage Door Opener Installation Instructions

   PanelPro

TM

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Kit Contents

1.    

1 x PanelPro

TM

 drive unit 

2.    3 x Transmitters with batteries
3.    1 x Bent arm door attachment
4.    1 x Straight arm door attachment 
5.    1 x Wall bracket TS01
6.    1 x Door bracket Locator
7.    1 x Door bracket
8.    3 x Pin Snap SSP 8 ZNU 31080
9.    2 x Hex Head screw M8x25
10.  1 x Pin 0890
11.   2 x Clevis Pin 0829
12.   2 x Hex Serration flange nut M8
13.   4 x Hex flange screw taptite ‘S’ M4 x 10
14.  1 x Wall/Visor Clip
PLUS
15.   2 x Track Bracket
16.   1 x Pre-Assembled Single Piece C-Rail

Important Safety Instructions

Locate shaft into 
sprocket

Shaft

Hex flange screw taptite 
‘S’ M4 x 10

Track bracket (x2)

Quick Install Guide

C-Rail Attachment

Single piece

C-Rails are pre-tensioned during 

manufacturing for transport. Some 

extra tension may be required after 

installation.

If the C-Rail needs to be shortened 

or lenghtened (using the extension 

kit) ensure these modifications are 

made to the drive unit end.

To prevent scratching the unit after 

attaching the C-Rail, place the drive 

unit back in its packing box.

Open to Determine your 

Door Type

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This automatic garage door opener is designed and tested to offer safe service provided it is 

installed and operated in strict accordance with the following safety rules. Failure to comply with 

the following instructions may result in death, serious personal injury or property damage.

WARNING!

 Take car

e when testing or adjusting the Safety Obstruction Force. 

Excessive force may cause SERIOUS PERSONAL INJUR

Y and/or PROPERTY 

DAMAGE.

Testing Close Cycle

a. 

Press the pr

ogrammed transmitter to open the door. 

b. 

Place a piece of timber approximately 40mm high on the floor dir

ectly under the door.

c. 

Press the pr

ogrammed transmitter to close door.  

d. 

The door should strike the object and re-open.

Testing Open Cycle

a. 

Press the transmitter to close the door

.

b. 

Press again to open the door

c. 

When the door reaches appr

oximately half way, fir

mly grab the door’s bottom rail -  the 

door should stop. 

d. 

If the door does not reverse r

eadily when closing, or stop when opening, the force may 

be excessive and need adjusting.

40mm block of wood 

Safety Obstruction Forces

T o Incr

ease Force Pr

essure

a. 

Hold down FORCE MARGIN SET 

button

.

b. 

While holding 

the FORCE 

MARGIN SET 

button, pr

ess the 

PLUS (+) 

button. Each press incr

eases the force mar

gin. 

c. 

The OPEN LIMIT LED

 will flash each time the PLUS 

(+) button is pressed 

to indicate a force incr

ease 

d. 

If the OPEN LIMIT 

LED is on continuously when pressing the 

PLUS (+) 

button, this indicates that the maximum setting has been reached.

e. 

Test 

the for

ce again 

as per 

Testing 

Close Cycle 

and Testing 

Open Cycle. 

WARNING!

 If the door fails these tests, put 

the opener 

into manual 

mode, only 

operate 

the door by hand and call for service.

WARNING! 

Photo electric 

beams must 

be 

installed if the closing force at the bottom

 

edge of the door exceeds 400N (40kg) force.

NOTE: 

Once the travel limits ar

e set and safety obstruction for

ce tested check the chain or 

belt tension. As per the sticker on the C-rail the chain or belt should sag slightly, so ther

e is 

a 5mm gap between the bottom of the C-rail and the chain or belt.

The tension can be varied by using a spanner to adjust the bolt at the door end of the C-rail.

Be sure not to over

-tension the chain or belt as this can cause damage to the C-rail or 

opener.

To Recall Factory Set For

ce

a. 

While holding down the FORCE MARGIN SET

 button, press the SET 

button for two (2) seconds. 

b. 

Release both buttons. The default setting should now be recalled.

To Recalculate For

ce Margins

a. 

Press and hold the FORCE MARGIN Button for six (6) seconds, the 

beeper will sound once

.

b. 

The door will start to move and re-calculate for

ce margins. The door can 

move between the open and close limit positions up to four (4) times 

(depending on the position of the door and the power up condition). 

c. 

A single beep will be heard once the pr

ocess is complete.

d. 

T est the for

ce again as per T esting Close Cycle and T

esting Open Cycle. 

Adjusting Safety Obstruction Force

The Safety Obstruction Force is calculated automatically during setup. Adjusting this is nor

mally 

only necessitated by environmental conditions such as windy or dusty ar

eas, and areas with

 

extreme temperatur

e changes.

T o Decr

ease Force Pr

essure

a. 

Hold down FORCE MARGIN SET 

button. 

b. 

While holding the FORCE MARGIN SET 

button, press the 

MINUS (-) 

button. Each press decr

eases the force mar

gin. 

c. 

The CLOSE LIMIT LED

 will flash each time the MINUS 

(-) button is 

pressed to indicate a for

ce decrease.

d. 

If the CLOSE LIMIT 

LED is on continuously when pressing the 

MINUS 

(-) button this indicates that the maximum setting has been reached.

e. 

Test 

the for

ce again 

as per 

Testing 

Close Cycle 

and Testing 

Open Cycle. 

Symptom

Possible cause

Remedy

The opener does not work 

from the transmitter

Garage door in poor condition e.g. springs 

may be broken

The opener does not have power

The battery in the transmitter is flat 

 

Transmitter does not contain T

ri-Tran

+

 

Technology

The opener has been put into “Vacation 

Mode” 

 

The transmitter button is not programmed to 

operate the door.

Door Code LED is flashing yet the opener is 

not working.

Check the door’s operation 

 

Plug a device of similar voltage (e.g. a hairdryer) into 

the power point and check that it is OK

Replace the battery 

 

Check the transmitter has grey buttons and the model 

number should display V2. Contact dealer for support 

if otherwise.

Tur

n off “V

acation Mode”  

Coding the transmitter 

Ensure the corr

ect button on the transmitter is being 

pressed.

One transmitter works but 

the other/s do not

Faulty transmitter

Flat battery

Replace transmitter

 

Replace battery

The chain moves but the 

door remains stationary

The opener is disengaged

Re-engage the opener  

Motor is running but chain is 

not moving

Damage motor assembly

Contact your dealer for support.

The transmitter range varies 

or is restricted

Variations ar

e normal depending on 

conditions e.g. temperature or exter

nal 

interference

The battery life is exhausted 

Position of the transmitter in the motor 

vehicle

Make sure you can see the door when you use the 

transmitter.

Check the battery status by pressing a button (flashing 

or no light requir

es battery to be changed)

Aim the transmitter through the windscr

een.

The door reverses for no 

apparent r

eason

This may occur occasionally from 

environmental conditions such as ar

eas that 

are windy

, dusty or have extreme temperatur

changes.  

If Safety Beams are installed they may be 

partially obstructed.

Ensure the door runs smoothly befor

e increasing the 

force pr

essure.

 

 

Ensure the beam path is not obstructed. Check the 

Alignment.

The SERVICE LED has 

started to flash and is 

beeping numerous times

A Fault has been detected. The fault will 

be active each time an attempt is made to 

operate the door.

Record opener function (How many beeps?) then pr

ess 

the SET button once to reset the opener

. If the fault 

continues to be tripped contact 1300 736 410  for 

support.

The Open (Green) LED and 

Close (Red) LED are flashing 

alternatively

Opener is overloaded

Check the doors operation by disengaging the motor 

and ensuring the door runs smoothly. If necessary make 

door adjustments or contact your door professional.

The Open (Green) LED 

continues to flash

Door obstructed when opening

Clear away any obstructions and test door opens 

correctly

. (If door is damaged, contact your door 

professionl).

The Close (Red) LED 

continues to flash

Door obstructed when closing

Limits may be cleared

Clear away any obstructions and test door closes 

correctly

. (If door is damaged, contact your door 

professional).

Remove all power sources (including the battery 

backup). Wait till all lights ar

e out (10-15 secs), then 

reconnect power

. If Red LED is flashing, limits are not 

set. Reset Limits.

Troubleshooting Guide

 

WARNING!

• 

The door may operate unexpectedly, therefore do not allow anything to stay in the path of 
the door.

• 

When operating the manual release while the door is open, the door may fall rapidly due 
to weak or broken springs, or due to being improperly balanced. 

• 

The drive must not be used with a door incorporating a wicket door, unless the drive cannot 
be operated with the wicket door open. 

• 

The drive is intended to be installed at least 2.5m above the floor.

• 

Do not disengage the opener to manual operation with children/persons or any objects 
including motor vehicles within the doorway.

• 

If the door is closing and is unable to re-open when obstructed, discontinue use. Do not 
use a door with faulty obstruction sensing

• 

When using auto close mode, a 

Safety beam

 must be fitted correctly and tested for 

operation at regular intervals.  

Extreme caution 

is recommended when using auto close 

mode.  

All safety rules

 must be followed.

 

ELECTROCUTION!

• 

Place opener in protected area so that it does not get wet.

• 

Do not spray with water .

• 

Disconnect the power cord

 from mains power before making any repairs or removing 

covers. Only 

experienced

 service personnel should remove covers from the opener.

• 

If the power cord is damaged, it 

must

 be replaced by an Automatic Technology service 

agent or suitably qualified person.

• 

Connect the opener to a properly 

earthed

 general purpose 240V mains power outlet 

installed by a qualified electrical contractor.

CAUTION:

Emergency Access

• 

If garage has no pedestrian entrance door, an emergency access device should  be 
installed. This accessory allows manual operation of the garage door from outside in case 
of power failure.

Muscular strain

• 

Practice correct lifting techniques (carton weighs approx 9kgs)

• 

Practice correct lifiting techniques when required to lift the door as per installation instructions.

Fall from ladder

• 

Ensure ladder is the correct type for job.

• 

Ensure ladder is on flat firm ground that will take the weight without the legs sinking.

• 

Ensure user has 3 points of contact while on ladder.

Garage Door

• 

Examine the door installation, in particular cables, springs and mountings for signs of wear, 
damage and imbalance.

• 

The garage door must be 

well balanced.

 Sticking or binding doors must be repaired by a 

qualified garage door installer prior to installation of the opener.

• 

Remove or disengage

 all garage door locks and mechanisms prior to installation of the 

opener.

Entanglement 

• 

Never plug in and operate opener prior to installation.

• 

Keep hands and loose clothing clear of door and guides at all times.

Entrapment under  
operating door  

• 

DO NOT

 operate the opener unless the garage door is in full view and free from objects 

such as cars and children/people. Make sure that the door has finished moving before 
entering or leaving the garage

• 

In order for the opener to 

sense

 an object obstructing the door way, some 

force

 must be 

exerted on the object. As a result the object, door and/or person may suffer minor 

damage

 

or 

injury.

• 

Ensure the garage door is in good working order by undertaking regular servicing.

• 

Install the optional wall transmitter in a location where the garage door is visible, but out 
of the reach of children at a height of at least 1.5m.

• 

Safety beams must be installed if the closing force at the bottom edge of the door exceeds 
400N (40kg)

Tools Required

•  Ladder

•  Door Stand 
•  Adjustable Wrench
•  Socket set
•  Drill
•  Screwdrivers
•  Marker Pen 

Power Supply

Properly earthed 3 pin single -phase power is required.

WARNING!

 A portable power generator is 

not recommended due to spikes, surges and 
fluctuations in the supply.

Important Note:

Only Tri-Tran

+

 Technology Transmitters 

and Keypads are compatible with this 
PanelPro product.

34-36 Marigold St, Revesby, NSW

, Australia                   ABN 25 010 473 971

P: 13 62 63     W: www

.bnd.com.au

Doc #: 161015_00

Part #: 79120

Released: 19/03/14

34-36 Marigold St, Revesby, NSW, Australia                   ABN 25 010 473 971

P: 13 62 63     W: www.bnd.com.au

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