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AWA Troubleshooting 

The Hipot Trip lamp either does not activate (under known-shorted conditions) or it 
will not go out when test is discontinued. 

 
Call the Service Department immediately for assistance.  Please record information off 
the unit and the specific problem prior to calling. 

Open Ground Check 

 

The Open Gnd Lamp is on and you are not able to test. 

 
Answer these questions: 
 

• 

Have you recently moved the unit to a new location with possibly an ungrounded 
outlet? 

 

• 

Is the unit being operated in a field where the AC power source is unknown? 

 

• 

Is the unit being operated on a scope cart that has its own outlet or power source? 

 

• 

Is the unit being operated using a two-wire extension cord? 

 

• 

Are you testing from a generator? 

 

• 

Is the unit being operated on a transformer-isolated circuit? 

 
If you answer is yes to any of these questions, the unit is probably operational and 
indicating you have an open AC line ground connection. 
 
In the case of numbers 1 through 3 above, use an outlet tester to assure proper wiring 
connections to the outlet.  For number 4, replace the two-wire extension cord with a two-
wire/with ground extension cord.  For number 5, or any of the conditions noted above, 
use a grounding strap to a good earth ground. 
 
In the case of number 6, call Baker Instrument Company Service for assistance.  There is 
an override available but precautions should be taken. 

Limited Output Surge Waveform 

 

The display shows a limited output (amplitude) surge waveform.  The display rises 
normally but stops at some point.  Alternatively, you must continually increase the 
output control for successive tests to achieve the same output test amplitude. 

 
Call the Service Department immediately for assistance on this or any other abnormal 
condition noted. Please record basic information from the tester and the specific problem 
prior to calling. 

Summary of Contents for AWA Series

Page 1: ...may be reached toll free at 800 752 8272 or 970 282 1200 for assistance Step 1 Basic Information Take down all basic instrument information including the following Model example AWAIII Serial example...

Page 2: ...the waveforms displayed on the tester If you have a FAX available send a draft to 970 282 1010 attn Applications Common Application Problems There are a few common application related problems which m...

Page 3: ...on the next page The test coil probably has too high an impedance to get a good working pattern The coil may be very high in resistance and turns count The inability to surge test this coil or group...

Page 4: ...tion Disconnect the test leads from the motor and isolate the tester from any grounded surface Reduce the Output to minimum and attempt a Hipot test with an open lead condition Your display should ind...

Page 5: ...hese questions the unit is probably operational and indicating you have an open AC line ground connection In the case of numbers 1 through 3 above use an outlet tester to assure proper wiring connecti...

Page 6: ...wo party operation Always know what test is being performed and WHEN Never attempt a Burn Out of a detected fault with the tester Warranty Return Please review the Warranty Notes and Shipment sections...

Page 7: ...____________ Phone Number ___________________ Fax __________________________ From the Name Plate on the back of the Tester Baker Product Number ___________________________________________ Model Number...

Page 8: ...VGA monitor is plugged in 10 AWA never properly concludes a PI test always stops after 5 minutes 11 AWA tester gives a HiPot rip at the activation of every meg ohm HiPot PI test after transport to a...

Page 9: ...80 123 FAST A D board they will not properly function 25 AWA no longer works after installing a newer version of Analyzer software 26 AWA does not properly save results reporting Unable to update temp...

Page 10: ...12mm black hex head screws that secure the bottom chassis to the left and right side case L brackets Two are located to the left of the CRT shield two are located to the right of the high voltage tran...

Page 11: ...successful it will take over the last know good configuration and replace it It is not a tool designed to remove software just a tool designed to help bail out an improper installation b Do not instal...

Page 12: ...k card is installed a Windows NT is NOT a plug n play capable operating system it may not properly accept a new circuit card without a rebuild of the operating system Check the Microsoft website http...

Page 13: ...m 80 MB to 30 GB at the time of this writing AWA testers manufactured since 2000 have included vibration dampers on the hard disk These dampers can be retrofitted to ANY AWA manufactured since 1996 b...

Page 14: ...een the problem is related to the LCD display 9 AWA has a black gray screen with very faint text seen and VGA output appeasrs normal when an external VGA monitor is plugged in a All AWA testers have w...

Page 15: ...will not apply high voltages without a safety ground 13 AWA gives unbalanced resistance results such as 188 257 189 Ohms on a known good three phase motor a Occasionally it is possible for the auto ra...

Page 16: ...tests appear to work normally a In AWA Series II tester it was possible for the 80 125 board to be unseated after rough handling Remove the top lid and verify the presence of the 80 125 board in it s...

Page 17: ...own or damaged U10 IC on the 80 100 AD IO board b Blown or damaged 80 124 HVDC board 17 AWA reaches an arbitrary test voltage for the surge test then stops a Blown or damaged U10 IC on the 80 100 AD I...

Page 18: ...ms across center to shield when disconnected from the Fast A D board c AD IO control line INT EXT non functional on the 80 100 AD IO board d Connector DB15 J5 knocked loose from the front of the 80 12...

Page 19: ...and the circuitry responsible for initiating a test Replace the entire assembly or the following I C s b U31 32 Mux08 multi plexers c U10 DAC d U22 AMP01 e U11 SMP11GY f U6 ADC912 g The ADC clock cry...

Page 20: ...application Don t just hit the circuit breaker You may damage or destroy Windows NT the AWA operating system b This message is almost always related to the 80 100 AD IO board and the circuitry respons...

Page 21: ...lling newer AWA software to the AWA be sure to select the option for Custom install and then ANALYZER SOFWARE during the install shield process If the user installs the DESKTOP software during a TYPIC...

Page 22: ...navigate to this file open it edit the following entries and save it b TestSetupPSWRD baker enter what the new password c Password bakerpas enter a new password d Note make sure the file is not set t...

Page 23: ...e 80 129 stack board If an AWA unit is being serviced be sure to replace this board with the 80 129 002 stack board b Remove the G test lead from the motor switch gear and repeat the surge test If the...

Page 24: ...5 came from the factory with Micro Solutions Backpack CD R Read Only CDROM This included the BP32DRV sys driver When read write CD ROMs became available the program wrote new drivers to the disk calle...

Page 25: ...suppressors on the AC line power entry module Remove them replace with MOV s rated for 330VAC b AWA testers were supplied with PATRIOT and SOLA HEVI DUTY un interruptible power supplies between seria...

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