AWA Troubleshooting
d. 80-100 AD/IO board may be damaged replace it.
32. AWA will not boot properly, giving
messages such as "Drive not Ready",
"Insert boot diskette in drive A", etc.
a. The AWA hard drive may have failed.
b. IDE ribbon cables knocked out of the CPU motherboard.
c. IDE ribbon cables knocked out of the IDE hard disk drive.
d. The CPU motherboard may have failed.
e. The CMOS battery may have been knocked out of its carrier on the CPU
motherboard.
33. AWA crashes after installing Micro-
Solutions Backpack CD-RW.
a. AWA testers from serial #001 to approximately #235 came from the factory with
Micro-Solutions Backpack CD-R (Read Only CDROM). This included the
BP32DRV.sys driver. When read/write CD-ROMs became available, the program
wrote new drivers to the disk called BP32DRV4.sys. These drivers would conflict
with BP32BRV.sys, which was already present. TO cleanly install a backpack CD-
RW to AWA's before serial number 235, be sure to delete the BP32DRV.sys driver
before installing.
b. AWA testers manufactured after #235 came from the factory with two different
hardware profiles available for the user to select at boot time: NORMAL STARTUP
(with no backpack CD_ROM drivers) and ENABLE BACKPACK. This one loaded
all the files needed to run the CD-RW. Administrators can create a new hardware
profile under Windows NT if they wish.
