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  BF-UM-C-DP C262-EN November 2019

USER MANU

AL FOR DISPL

A

Y

7.8 ERROR CODE DEFINITION

The HMI can show the faults of Pedelec. When a fault is detected, one of the following error codes will be 
indicated on the position of speed display.

Note:

 Please read carefully the description of the error code. When the error code appears, please first restart the 

system. If the problem is not eliminated, please contact your dealer or technical personnel.

Error

Declaration

Troubleshooting

04

The throttle has fault.

1. Check the connector and cable of the throttle are 
not damaged and correctly connected.

2. Disconnect and reconnect the throttle, if still no 
function please change the throttle.

05

The throttle is not back in its 
correct position.

Check the connector from the throttle is correctly 
connected. If this does not solve the problem, please 
change the throttle.

07

Overvoltage protection

1. Remove and re-insert the battery to see if it 
resolves the problem.

2. Using the BESST tool update the controller.

3. Change the battery to resolve the problem.

08

Error with the hall sensor signal 
inside the motor

1. Check all connectors from the motor are correctly 
connected.

2. If the problem still occurs, please change the 
motor.

09

Error with the Engine phase’s

Please change the motor.

10

The temperature inside the en-
gine has reached its maximum 
protection value

1. Turn off the system and allow the Pedelec to cool 
down.

2. If the problem still occurs, please change the 
motor.

11

The temperature sensor inside 
the motor has an error

Please change the motor.

12

Error with the current sensor in 
the controller

Please change the controller or contact your supplier.

Summary of Contents for DP C262.CAN BUS

Page 1: ...ion 4 7 5 Key Definition 4 7 6 Normal Operation 5 7 6 1 Switching the System ON OFF 5 7 6 2 Selection of Assistance Levels 5 7 6 3 Selection of Mode 6 7 6 4 Headlights backlighting 6 7 6 5 Walk Assist...

Page 2: ...possible software update 7 1 IMPORTANT NOTICE If the error information from the display cannot be corrected according to the inst ructions please contact your retailer The product is designed to be wa...

Page 3: ...it switching between km and mile Battery capacity indication Control and indication for the headlight Indication of assistance level Trip indication including TRIP ODO and RANGE Motor power indication...

Page 4: ...nce ODO maximum speed MAX average speed AVG remaining distance RANGE energy consumption CALORIES time TIME Note same function needs the Controller supports 4 Support level and walk assistance indicati...

Page 5: ...oot up LOGO Press and hold 2S again can power off the HMI Welcome interface 7 6 2 Selection of Assistance Levels When HMI power on briefly press 0 5s or to select the assistance level the number of as...

Page 6: ...h remaining distance RANGE km cadence CADENCE energy consumption CALORIES CAL KCal riding time TIME min cycle 2 If system with a speed sensor circularly show single trip distance Trip km total distanc...

Page 7: ...0 level That is stopped from the Walk assistance mode as following 7 6 6 Battery Capacity Indication The percentage of current battery capacity and total capacity is displayed from 100 to 0 accord ing...

Page 8: ...face briefly press 0 5S or to select Setting and then briefly press 0 5S Mode to confirm and enter into Setting The operations in Setting item 7 7 1 1 Trip Reset set reset function for single trip Bri...

Page 9: ...automatic Off time as OFF 9 8 7 6 5 4 3 2 1 briefly press Mode to save the setting and exit back to the Setting interface Notice OFF means this function is off the unit is minute 7 7 1 5 Assist Mode s...

Page 10: ...ormation interface 7 7 2 2 View Speed Limit Briefly press or to select Speed Lim it and then briefly press Mode to view the speed limit default then briefly press Mode to exit back to the Information...

Page 11: ...4 View Display Info Briefly press or to select Display Info and then briefly press Mode to view it briefly press or to view Hardware Ver or Software Ver then briefly press Mode to exit back to the In...

Page 12: ...last ten times by E Code0 to E Code9 then briefly press Mode to exit back to the Information interface NOTE 00 means no error exist 7 7 2 8 View Warn Code Briefly press or to select Warn Code and the...

Page 13: ...position Check the connector from the throttle is correctly connected If this does not solve the problem please change the throttle 07 Overvoltage protection 1 Remove and re insert the battery to see...

Page 14: ...ntact your supplier 21 Speed sensor Error 1 Restart the system 2 Check that the magnet attached to the spoke is aligned with the speed sensor and that the distance is between 10 mm and 20 mm 3 Check t...

Page 15: ...g the BESST Tool run a diagnostics test to see if it can pinpoint the problem 3 Change the display to see if the problem is solved 4 Change the EB BUS cable to see if it resolves the problem 5 Using t...

Page 16: ...cool down If problem still occurs please change the battery 46 The temperature of the battery is too low Please bring the battery to room temperature If the problem still occurs please change the batt...

Page 17: ...EN November 2019 USER MANUAL FOR DISPLAY 7 9 WARN CODE DEFINITION Warn Declaration Troubleshooting 28 Torque sensor s initialization is abnormal Restart the system and note not to step on the crank ha...

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